Barnes & Noble

Reviews 27

SU

Sukhraj Beasla

What a neat surprise to find a Barnes and Noble in Gilroy! Book snobs that we are, we had to pay a visit and I had to get my coffee fix. Sadly, B&N only plays host to Starbucks so I got a very milky chai latte but hey, I got 10% off my order for being a member. Today, we were merely browsers and didnt end up buying anything. We scoffed at an author that we think has become the Thomas Kinkade of books because we saw his books all over the store. We checked out the usual relationship books because we like to laugh at the advice that they give to clueless couples unlike ourselves and we also found a great spell to ward off hurricanes in the New Age section apparently you should point a knife in the air, mumble a chant, and then thrust the knife into the ground. I would be tempted to try it but Im afraid my neighbors might call the cops on me and Id end up in some insane asylum. And all throughout our adventure, the speakers overhead played some pretty bad versions of old classic songs that sounded like something youd hear in in a karaoke bar by a drunk singer. Oh wow, it was quite the experience but it was the same old B&N with its ample selection of books and clearance racks and all the good stuff we love about being in a bookstore. Its a little smaller than most locations but we still loved being there.

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NI

Nick the Sagacious

Terrible business practices. I wanted to get a book I found on Amazon for $37 and found it also on Barnes and Nobles website also for $37. Then on the website it said "check local inventory" so I did and it was available. So I went in, it was a nice store, and found the book. I took it to the counter where I was asked for a rewards card number, was solicited to get a rewards card, a credit card, was asked for my email, etc, etc. After declining all that I was told my total was $67. What? So I looked at my phone where I had their website up and the clerk informed me that they dont price match.... I said it was there own website and she said even if I went online and reserved the book to pick up in store, they would still charge me the in-store price! So I told her I didnt want it, that I would just pick it up on Amazon. She then suggested I try the Barnes and Noble website! Zero self awareness! And they wonder by the brick and mortar books stores are closing!

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PR

Providence Medrano Moon & Shooting Star

I Love this store. Unfortunately one of the (no nametag) employee ladies sitting in the middle of the store at the Help Desk was extremely rude. How can I best describe her with out offending. She had a baldish, frizzy, poofy, dry, wavy, orange-faded with reddish tone hair, and droppy, tired, dry, little eyes with almost no eyelashes. She was a little on the heavy side, measuring 57 in height. Next time you visit im sure you will be able to pick her out of the bunch. This (no name) employee was sitting there and as I stood there waiting to make eye contact she says "yeah?" i asked "where can I find...( blah...blah) books?" she hit a few keys and said "we dont carry ANY books from --- at all in the entire store" never making any eye contact with me . Then I just walked away. Took it upon myself to look, and just my luck I found what I was looking for.

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SE

Sean Gibson

I really enjoy spending time at this location. Compared to any other B&N Ive been to, this is by far the most empty. Customer service has always been at least good. The floors and bathrooms have always been clean. After getting my usual coffee drink from the Barnes & Noble Cafe that serves Starbucks, I tend to take a few magazines to the childrens area so I can read, while my daughter can either practice reading, playing with the wooden train set or looking at more books. I almost hate giving this review for fear of it getting too busy!

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JE

Jennifer Holiman

We were looking for a book they had online and thought it would be easier to just go in and purchase it. They had the book in the store for almost double their website...it would have been cheaper to just purchase online and do free delivery to store. Also, I heard 3 or 4 separate customers approach staff for assistance and they never knew where anything was. I heard them tell a woman that they didnt have something that I later found trying to help my husband find the items he was looking for (that they were not at all helpful about either).

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FL

FLAVIO SALGUERO FLORES

una librería en forma, bien organizada, con todo lo requerido para un buen lector y todos los temas a buscar, como siempre a diferencia de México sin problemas de estacionamiento.

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A

A Private User

Avoid the guy named Mike. I ended up buying a nook and I didnt even want one! LOL! But he was right, I LOVE IT! HAHA! The cafe girl was also super nice. I love this store!!!

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NA

Nav_ O

I love Barnes & nobles because I come there to get my book, and they have so many selections. They "mostly" have every book that you like unless if its really new.

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KA

Kaleb Windsor

Great, awesome bookstore. Huge selection of books, comic books, vinyls, and more. Also has a quiet atmosphere. Highly recommend for buying and reading books.

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RE

Renzo Patricio Carpio

I come here with my kids every other weekend and there is always new books for them to read. The atmosphere is quiet and kids enjoy reading here.

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JA

Jaydee Joye

Love B & N. During the holidays they still kept the store clean and the service was great. Didnt have to wait long in the lines at all.

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JA

Jason Hutton

Left me alone when I wanted to be. Got help right away when I needed help. Love the cheerful attitudes. Always one of my favorite places.

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SI

SITREP 69

This is a great place to come for want you know you want, or find something to read or listen to. Its a wonderful place.

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JE

Jen. O.

Big store with a cafe inside that sells Starbucks coffee (but it not a Starbucks). They also have a kids corner.

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DA

Daniel Cervantes

Needs a map to find what you are looking for. Its in overall good place to find what you need and maybe more.

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R

R Jenkins

How can you not love a Barnes and Nobles? Starbucks and great reading is all good. Not a crowded one either.

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LI

Lisa Zinkie

Lovely little store. Fine selection. Ive never been so harassed over my teacher discount card though. Weird.

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AN

Anthony Quintero

I have come here a few times and staff is friendly and helpful and try to get you what your looking for

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BR

Brendan Wiandt

Large, well staffed, and well stocked book store with a little bit of something for everyone.

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MA

marty martinez

Cant go wrong here. Great place for the kids and family. Just picked up some new books!

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ER

Erin Mcclure

Barnes & Noble. What do you say. Friendly and clean and I got lost in fiction happily.

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MA

Margie M. Rubio

Everyone who work at Barnes and Noble know how to give good customer service

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A

A Private User

Very courteous salespersons and very helpful in looking for your book need.

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A

A Private User

Saved a book for me over the phone, and very pleasant when I came in.

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J

J Ross

Large variety of books great deals on paper back and hard cover ....

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SH

Shawn Butler

One of the last physical book stores. Nice place, good selection

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MA

Mario Z

Whats better than a B&N? A B&N that isnt as crowded as others.

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