Category: | Shoe Store |
Address: | 13000 Folsom Blvd #403, Folsom, CA 95630, USA |
Phone: | +1 916-351-1188 |
Site: | vans.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM |
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jesus garcia
I have never had any problems with any cashier until today. I had a shirt that was medium but I needed a large. I asked for one and they had one. I go to pay and some girl with purple hair said it wasnt with the offer but yet on the other shirt it had 9.99 on it. I tell her it was 9.99 and she said " no the other one is a long sleeve" yet the medium I had first was a God damn short sleeve, they were both freaking short sleeves.so I got a different one and payed because Im not one to argue with people, but if you dont know the price of something and say its different first go and check if theyre the same thing, usually the people there are really nice and check but this just got me heated. Its something small but attitude towards customers comes a long way, treat a customer right (check the items, ask how the experience was,)and people like you. I never write reviews but this changed my mood. I wish I hadnt even bought anything. I hope the other cashiers were there, they always check on the item and make sure. Only giving this a 3 because the other people that work there are really really nice.
K
K
CAMERON is an absolute GEM, and deserves recognition for her hard work. She was unbelievably helpful, personable, and professional. I also overheard her speaking with a different employee there, and she was so positive and encouraging. From someone who works in Customer service, I have a lot of respect for people who go above and beyond for others, and keep a positive attitude. Employees like her are few and far between! I just wanted to share how great of a leader Cameron was during my folsom visit. I will return to this location just because of her!!!!!!!!
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Stephanie Koenig
Be careful for false advertising and small print. The classic shoe is placed under a "Buy classic pair and get 50% off sale shoe" . The person in front of me was confused as well. I am sure we werent the only two.
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Garet M
I wasnt able to recieve any help returning shoes here. I left and went to another Vans Outlet store and it was not a problem.
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itah dontmadda
Eager to help, and search the store for a particular style youre looking for, even if its not on display!
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kitty amazing
Didnt explain a sale. Ended up paying 45 dollars more for this
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marsha j
Very helpful staff went above and beyond to helpe
D.
D. Kimzey
Plain and overpriced clothes
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Crazy Payton
It has great shoes
NO
NOR CAL USED PARTS
beast