Category: | Pharmacy |
Address: | 3889 San Pablo Ave, Emeryville, CA 94608, USA |
Phone: | +1 510-768-1034 |
Site: | local.safeway.com |
Rating: | 3 |
Working: | 9AM–5PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM 9AM–5PM |
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Kerstin Haavimb
I dont why it is that this Pak N Save is the most under staffed of all I have been to? Before they gave the store a face lift it was a disaster in general plus you had to wait in line forever. Now the store looks great, all products in stock but still HORRIBLE customer service. I feel bad for the cashiers especially now because if you want to purchase alcohol they have to leave their register, grab a key and to and get the bottle!!! Does not make sense!! Clearly Pak N Save can afford to have one person in charge of the liquor department so that the cashiers can do what they are supposed to do, ring up the products! It doesnt matter what time you come, every single time the lines to the few open registers are so long that many times I give up and leave my cart with everything in it and I walk out. It is especially upsetting knowing so many people need work!! Seriously, stop running this store like it is your step child!
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Matt Gratz
Ive finally decided to never go back to this store and I hope you all make that decision too. They refuse to hire more people in our community who desperately need work. If youre a customer at this store, be prepared to wait a minimum of 30 minutes in line. Do not buy anything frozen or hot because by the time you get out of the store it will be melted or cold. There are usually two checkout stands open with a dozen or more people in line. The self check out kiosks are usually broken and the two cashiers that are on duty are usually stressed out and provide terrible service. I often get over charged as their sales prices rarely get registered into the system. Trying to get something from the deli or meat counter? Add another minimum of 30 minutes to your trip. Its well worth driving 5 more minutes to trader joes or literally any other grocery store.
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Clinton Alexander
This Safeway is better than my local store because it is huge and carries many more items than the smaller Safeway stores, like in N. Berkeley. But it does not have that many specialty items nonetheless. This store has the same problem as the one in N. Berkeley, it just doesnt have enough cashiers staffed during busy times. This morning, only the express lane and the self-checkouts were open. So if you had to do a large cart of shopping today, you would have to check yourself out. The downside is that customers are much slower checkers than the cashiers who do this job on a daily basis. If you go here on a weekday morning, it is pretty quiet and you can get in and out fast. Otherwise, not so much.
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Albert L.
Its actually Pak n Sav, buy own by Safeway subsidiaries. Dont like shopping at this particular location. Parking is a problem. No matter how perfect you park someone will pull up and ding you. Aisles always have open boxes with missing count. Produce are in a disarray mismatch items with no care for organizing. Bakery department was pretty disorganized with different items place in area with description doesnt match. Most importantly the lot is where you should be aware of. There has been reports of drive by and vandalism.
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Floyd Fowler
The Deli Department opens at 6 a.m. Twice I have gone there at 9:30 or 10:00 a.m. They always have turkey cut up for sandwiches, but even though the deli has been open for 3 to 4 hours, they still have not cut up any ham, that I like for my sandwiches. This has happened twice, one time after the other. I was and am thoroughly disgusted with Pak N Save, and will not go back there again. The store is clean, staff friendly, but that does not help me when I can not get the food I want. Very poor customer service!!
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Stephanie Kompsie
I have been shopping there for years. There was a mislabel sign. I called it to the attention of the cashier who was busy. Went to customer service to explain my overcharge. She agreed and called a manager. The "manager" who refused to give me a name and took off his name tag refused to give me back the dollar over charge. I said i would call customer service and he ok. I spent a day trying to file a complaint He was right it is hard to complain. Ok safeway you got my dollar bit lost my business.
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Ken Bukowski
Its a good place to shop. Bagging your own groceries make the line go much faster than at Safeway, and other stores where they bag the groceries for you. The tore is usually well stocked and they are now open until 1:00am. Sometimes its hard to get a grocery cart. They have lots of reduced cost items. I will say using paper bags is a problem. They are not strong and break real easy. I wish they would find a real substitute for paper. I think its a good place to shop.
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danny vo
Pretty crowded most of the time with some long line at the cashier. They have lots of registers but probably only 2 or 3 open at a time, not including self check out. Most of the staff seem overwhelmed and a little rude. There are some really nice people working there though. You can usually find parking but the parking lot is a mess with people driving the wrong way down one way lanes. Its okay at best. Cant expect much from this Pak n save (safeway).
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A Private User
This store is a Safeway Store though it says Pak-n-Save. I guess, it means prices are cheaper as the customers are supposed to pack their own groceries unlike other Safeway Stores. Plenty of parking always. The stores are big and a bit of leg room. No shopping cart fender-bender. The Selections are also good. There is a DVD rent kiosk, ATM and Restroom inside. I like the store, though there are some annoying panhandlers wait outside occasionally.
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Sean Fruth
12 checkout aisles and at BEST three of them staffed EVER...even at peak hours. The deli counter is a free-for-all....never prompt and orderly. They seem to just help the next person closest too them regardless of how long youve been waiting. Dont bother trying to buy flowers as Ull NEVER be helped and hope that ur NEVER in a hurry when shopping here.
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josh simpson
This store has been completely redone and it is fantastic. Every department is better - produce, bakery, meat, seafood - this is now much more like a great Safeway store. The old version was not nice - the new version is totally improved. This is definitely the best supermarket in North Oakland / Emeryville. Thank you Safeway for a job well done!!
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Curtis Steeves
Pak n save that was acquired by Safeway. Long lines, and to top it off, you must ask the cashier to go get liquor from the cabinet; they wont let you walk around the store with it. If you can, just go to the Safeway in rockridge, which is also open 24/7 (unlike the Pak n save).
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Ashley Anderson
WORST GROCERY SHOPPING EXPERIENCE. This place is always UNDERSTAFFED and will have one or two check-out lanes open during busy times. I also thought the concept of packing your own groceries meant that it was slightly cheaper than a normal Safeway but it is the same price.
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Adam Morales
I just walked in and then out - cant go back here anymore. Everytime Ive been the checkout lines have been ridiculously long and only a couple people working the front. Funny how this seems to happen to all the Safeway stores in poor neighborhoods/customers.