Category: | Video Game Store |
Address: | 1404 N Azusa Ave, Covina, CA 91722, USA |
Phone: | +1 626-339-7256 |
Site: | gamestop.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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A Private User
Been having multiple bad experiences with a fellow with glasses... One day he wouldnt return my game full price within the seven days because he thought I stole it from somewhere else when he sold me the same game only two days earlier and still didnt remember me... Also just sold me a game and looked at it to check if the disk was ok then handed it to me so i trusted his judgement even though i shouldve checked myself but you know... I thought he was a professional... The disk wasnt working when i checked it it had a huge ring scratch on it... he didnt even check it theres no way now i have to go back and switch the disks... Im getting really tired of this guy...
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A Private User
there are a one or two employees that are not very good with customers and dont seem to really know what theyre doing. Dont really think they should be working there. Overall, my experience with this location and the employees has been great. Its the location closest to me and I go there often most of the employees there are very helpful and extremely nice. Out of the three or four other locations close to me this is by far my favorite.
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A Private User
Ive been to this Gamestop again and again thinking it would change but I guess Im wrong. Ive had horrible customer service every time Ive come here. Employees are always looking at you like if you are here to steal something or they just dont want to be there. I will no longer be coming here.
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A Private User
Very helpful. Answered my call on the first ring, even though it was 9:05 a.m. on the day before Christmas Eve. After I got off the phone I saw that it didnt even open until 11 a.m.! Most places dont answer the phone at all before and after business hours.
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A Private User
In this store the manager always has a bad face, and always deny the products when they are available for sale, I do not recommend, poor quality of service
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A Private User
I like this place the customer service is nice n helpful n friendly not like the one of the lady said. Keep up a good service.
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A Private User
Happy associates are there to help you with any questions you might have. Friendly employees
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A Private User
terrible! no customer service, called and called with no answer for over 30 minutes.
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A Private User
Customer service is excellent staff is knowledgeable
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A Private User
Convenient. Tidier store. Availability lacking
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A Private User
Great selection of games and great service!
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A Private User
Theres a black guy he has a bad attitude
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A Private User
Amazing staff and welcoming
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A Private User
Small but good selection
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A Private User
Best place to buy games
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A Private User
Michelle is the best!
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A Private User
Good GameStop location
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A Private User
absolutely terrible.
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A Private User
Good store service
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A Private User
Friendly staff
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A Private User
Great service
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A Private User
Good