The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 174 W Lincoln Ave, Anaheim, CA 92805, USA |
| Phone: | +1 714-999-1435 |
| Site: | theupsstorelocal.com |
| Rating: | 4.1 |
| Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
Location
Photos 6
Reviews 11
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A Private User
Arrived there at about 2PM on a Friday and was immediately greeted with enthusiasm. I asked for a dolly because I had 6 boxes for a total of like 250lbs. They offered me a smaller dolly and asked if I needed the larger one. WHen I said I can just make two trips, no problem, he brought the smaller one back and brought out the larger one. It was Quick and painless. Decent vibe and clean and organized. The ONLY reason I gave it a 3 star rating is that I had a small box that I considered fragile. Nothing irreplacible or anything, and I did pack it well with a lot of cushioning, but the worker stacked heavier boxes on top of it and didnt immediately remove them when I asked them to. It took a few times of mentioning it until boxes were eventually stacked on the large dolly again. Perhaps this review warrants 4 stars instead of 3, but I consider the care of our packages to be very important and thus 3 star rating. If the worker had not done this, then this would be (without a doubt) a 5 star rating. If he had fixed it the first time, then it would be 4 star...but as it took several times of asking, I feel it is appropriate to make it a 3 star rating.
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A Private User
When I walked in, the employees were having a hard customer service issue. We were patient, but when it was our turn, it took forever. Brought in two packages pre-packed and it felt unbelievably awkward and slow. "Does that make you happy?" Every couple minutes was very odd to hear. Then I understood why the customer before me took everything they had packed, pulled it all apart and left. I left much older than I had walked in.
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A Private User
Drove the extra few minutes to go to this store because of all the good reviews. Says they open at 9, I got there 9:15 and walked up to the door and it was locked, a man came to the door and said they were waiting for the key holder, I asked how long that would be and he said he didnt know, so I sat and waited 30 minutes, and the key holder never came so I left. Very upset.
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A Private User
Worst customer service. If y packages didnt go there I would never visit again. Multiple people and different visits. I just stand there with no acknowledgement many times.
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A Private User
They are fast, kind, and eager to help their customers. I off one star because of their small single door makes hard to deliver a big parcel by myself.
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A Private User
Customer service is awesome. Store is always clean and the staff are kind and courteous....feels family oriented when you walk in.
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A Private User
need to get document notarized, they were quick , fast and helpful
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A Private User
Great customer service the best Ive been to in Orange County.
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A Private User
Fast, friendly service.
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A Private User
Great customer service
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A Private User
Great place!
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