Category: | Shoe Store |
Address: | 3333 Bear St, Costa Mesa, CA 92626, USA |
Phone: | +1 714-434-9405 |
Site: | newbalanceoc.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6:30PM |
TE
tesoro protomartir
I wish there was a 2 1/2 star option. In person, I was happy with the service and didnt mind paying a premium for the 990s and a few other items I purchased. However, I recently called to inquire about a specific model and the individual that I spoke to over the phone had terrible customer service; he made me feel like I was burdening him with a simple question. Hell, I would have went there to check out what they had in stock if he had a pleasant attitude and alternative recommendations. I ended up purchasing the shoes I wanted directly from the New Balance website and used my other NB shoes as a reference for the size I needed.
NA
Nathanael Ames
We went there to buy my girl friend shoes and the gal that helped us was extremely helpful. My girl didnt know what she wanted and the new balance employee pulled out the red carpet for her, she sized her feet and scanned them to see what shoes would best work on her feet and then brought out several pairs of shoes. When the shoes needed werent available; without asking the store employee immediately got on the phone to order them. I was impressed and will be going back
DA
David Huber
The staff are like ok.. idk if it was the other demanding white adult customers - but like I had to like lace my own shoes and really ask for help to get it. In the end I did buy a nice pair of shoes so...
KA
Kara Lam
Id never recommend this store to anyone. They lied about the shoes I ordered & tried to sell me a damaged pair from the floor.
AB
abhishek bhaker
Well trained staff, but Unlike Adidas stores, you will find same shoes every-time
HE
Herman F40studio
Has my hard to find 2E size and staff is very knowledgeable about running!