Category: | Sporting Goods Store |
Address: | 698 Mangrove Ave, Chico, CA 95926, USA |
Phone: | +1 530-894-1110 |
Site: | chicosportsltd.net |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9:30AM–7PM 10AM–6PM |
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Hal Wing
Went into the store looking for two items, one of which I wasnt sure even existed. I was looking for spikes that I could clamp to my existing boots. The service representative knew exactly what I needed, checked his inventory, then apologetically told me that my shoe size was out of stock, chiefly because the product is used for walking on ice. He immediately gave me two terms that I could use to search for them, knowing that I needed them for traction on a steeply inclined dirt hill. I also needed a new bicycle pump. The service representative immediately steered me to what I needed and made no high-pressure efforts to talk me into something more expensive than what I needed. Everyone at the store was genuinely friendly, with none of the forced smiles or memorized lines one often hears from staff. Everyone there seemed to know the exact balance of knowing when to step in and assist a customer and when to let customers peruse the merchandise. While we were there, I overheard the stores owner take care of an unreasonable customer who was demanding a refund on merchandise he had purchased on close-out; I had never heard of any owner who was so willing to set aside standard retail policy just to satisfy a single customer. This is THE place to go in the Central Valley for sporting goods.
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A Private User
I went into Sports Ltd to look at their athletic shoes. I was promptly greeted by a sales associate named Nick. He is the most knowledgeable sales associate I have ever encountered when looking for athletic shoes. Thanks to his knowledge and his willingness to ask questions about my specific sporting needs, I left the store feeling like a valued customer and more importantly, confident that I had purchased the most versatile pair of shoes for my specific needs. Thanks, Nick! Keep up the good work!
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Leland Whitlock
Its a pretty good store but expensive. They do offer free tuneups if you buy a bike there. That can be a big plus over the life of a bike. They also want the customer to be happy with their purchase. Very helpful staff and repair department.
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Sean McCreary
this store rocks. i have been doing biz here for over 14 years for a reason. the staff are personable. bike crew helpful and knowledgeable. if your looking for quality; look no further. I highly recommend Chico Sports LTD. -Sean McCreary
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Dan Connell
Great bike service, awesome front desk staff, knowledgeable on all regards from local hiking, cloning, to whats new with backpacking gear. The climbing wall is Great! I have never left this store disappointed.
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A Private User
we stopped at Sports Ltd when our bike rack broke on a road trip. Ari hooked us up with a new one, helped me take the bikes off the old one, check it out, put the new one on and the bikes back on. awesome!
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Michael Painter
The mechanics are very friendly and knowledgeable. Prices are very reasonable. Customer service is superb. I bought my Moms bike here as well as my own. Will definitely be shopping here a while.
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Israel Santana
Absolutely no pressure to buy. Friendly and above all knowledgeable staff. Love the lifetime service the provide for all bicycles bought there & the 10% discount they give their customers.
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Mark Chase
Awesome selection, great location, friendly staff, quality product, and Matt is absolutely the best at what he does. Wouldnt recommend any other place!!
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Dale Blankenship
Has a fantastic selection of outdoor gear for almost all levels and for many disciplines from rock climbing to cycling.
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Andrew Whitaker
Friendly and knowledgeable staff; will definitely visit again when I need more than just freeze-dried food.
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Sinister Sparky
Helpful staff, excellent selection of hard to find and quality outdoor and sporting goods :-)
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Kyle
Great location, fantastic store! Shop local! Best prices in town!
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CK Kelley
Everyone is always nice and very helpful every time I go in!!!
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Pamela Jeffers
Fantastic customer service and a good selection of products
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Gene Lewis
Very helpful staff that know what theyre talking about!
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Kirk Hauer
Friendly, knowledgeable staff, fantastic selection.
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Wayne Michael
Everybodys friendly. They help me pick out a bike.
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edward sprague
Very good selection with knowledgeable staff.
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Doug Van Court
Over priced!!!!!!!!!!!!!!!!!!! BY A MILE!!!!
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Leonard Loewen
They have a lot of good gear.
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Shannon Garrett
One on one customer service
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Sham Bhardwaj
Great advice on bicycles.
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Richard Evenson
Friendly staff
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Jeffrey I
To expensive
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Mike Peevers
Great staff