Miramar Eye Specialists Medical Group

Category:	Eye Care Center
Address:	751 E Daily Dr #110, Camarillo, CA 93010, USA
Phone:	+1 805-987-8705
Site:	miramareye.com
Rating:	4.4
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 3

Reviews 7

Brian Comey

CARISSA, front desk LAZY, Unprofessional, DISRESPECTFUL, VERY RUDE No phone manners at all INCOMPETENT Her manners is OUT the door! She doesnt know what shes doing. Passing her job to a patient. She needs to RE-TRAIN on how to deal the patients properly without RAISING her voice to a patient. Heres what happened... Someone left me a voicemail fr Miramar Eye specialist. It was a female voice & did not leave her name. She says "We got the authorization just need a CODE"?! I called back & spoke to CARISSA Now its a different story says "You dont have any Authorization! I said "Just got a voicemail & the lady did not leave her name, she says I do have a Authorization! Carissa started RAISING her voice, sounds DEMANDING RUDE CONTROLLING & said "Well, you dont have any Authorization you need to call your health care insurance, tell them to fax it to our office ( without saying the word "Kindly or please ) I told her "It is NOT my job to call my insurance for Auth, its your job! Then she tried to scare/threatened me "If Im gonna call your insurance it will costs you more copay so its your job to call your insurance! I replied "What, you cant do that... increase the copay! LOL Shes making me looks stupid & damn! I knew, CARISSA is wrong just being lazy, demanding just passing her job to a patient. So, I did call my insurance to verify "I spoke to LORRAINE & she asks me in a nice way "Mam, is someone ask you to call the insurance"! I said Yes, from Miramar eye specialist. She told me right away "It is not your job to call the insurance, its their job- Eye clinic front desk coz theyre the one who sends us bill. So, they know whats the code. It is NOT our job either. Then I told her what CARISSA told me about the copay thing! Lorraine said She cant do that! She was laughing coz she knows it was not true & cannot do that! It is a simple issue due to FRONT DESK CARISSA & PRESCILLA doesnt communicate each other it got COMPLICATED & WORST. Then another lady called me, her name is PRESCILLA I asks her "Are you the lady who left a voicemail asking for a CODE & not leaving a name? She said YES PRESCILLA, leave your name everytime you call a patient. Use your COMMON SENSE! Dont just leave a voicemail "Hi, this is a front desk fr Miramar eye specialist"! Please, state your name So, when the patient called back they know who called & left a voicemail. CARISSA, front desk are VERY difficult to deal with. One plus one equals two Dont make it ELEVEN! CARISSA, I dont appreciate your attitude over the phone. Rudeness is a BIG NO NO You need to QUIT your job & STAY-at home I got my insurance thru my employer & paying a BIG bucks out of my paycheck. Dr Tiffany NGUYEN is nice & professional.

A Private User

Ive been to many optometrists and must say that Dr. Nguyen is my absolute favorite. Shes is very respectful to her patients, which makes it very easy for me to respect her as well. Shes very professional, yet she makes conversation like shes one of my friends, which is very important to me because if Im going to be stuck in a dark room with someone examining my eyes, I definitely do not want it to be awkward. Shes very thorough with examinations and is very confident, which is very reassuring because I do not want someone who doesnt know what theyre doing to be touching my precious eyes. Too bad people are only due to see their optometrists about once or twice a year, because I would intentionally harm my eyes to have an appointment earlier :) well not really, but bottom line, this optometrist is bomb dot com!

Kenneth Phillips

Recently Dr. Trotter performed a cataract operation on my right eye using the LenSx Laser System, replacing my rather severely astigmatic natural lens with a Toric lens. Having worn glasses for 80 years, I never imagined the day would come when I would not need glasses, except for reading, The day has come, thanks to Dr.Trotter and his wonderful machine. I could not be more pleased with the results and would recommend the procedure to anyone requiring cataract surgery. Thanks Dr. Trotter beyond anything I can say.

A Private User

I took my 8 year old daughter here to get her eyes examined before school started and she was really scared because it was her first eye exam. Dr. Nguyen made her feel so comfortable and safe that she asked me when it was all over when we would come back again! I was very impressed with Dr. Nguyens patience and skills. She really knew what she was doing and I have great confidence to see her again. The optical staff was exceptional and helped my daughter in picking out glasses for her.

A Private User

I was having problems focusing on the computer lately and was recommended by a co-worker to go get my eyes checked out by Dr. Tiffany Nguyen....best exam ever! She was so thorough and explained everything to me that I left wondering why I didnt get my eyes checked sooner. She taught me about vision hygiene and prescribed some glasses to help me with the strain. She was super nice and I definitely would recommend her to my family!

Lauren Wiggins

After visiting Dr. Ebroon in December, I realized how fantastic the doctors are at Miramar Eye Medical Group. He was so thorough and did everything he could to treat the spasm I had in my left eye. The employees were porfessional and friendly. I would highly recommend this office!

Kris Mavity

Dr Trotter is a remarkable medical professional. Although his demeaner and professional aura scream "Blueblood" or Ivy League - he still has his feet on the ground and makes a connection with his patients. Kind of a neat combo. I feel glad to have my eyes under his care.