HomeGoods

Category:	Department Store
Address:	205 Imperial Hwy, Brea, CA 92821, USA
Phone:	+1 714-256-1237
Site:	homegoods.com
Rating:	4.2
Working:	9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM

Location

Photos 100

Reviews 21

Maria Palacios

Did not appreciate stock person/sales associate remark while my daughter and I were not even done completing transaction. Girl at register too had a bad unwelcoming disposition While asking register associate a question regarding a product that we were interested in buying along with other things., you could since the fustration, the rush and very unpleasant experience. Sales,asst/ stocking clerk pointed out at an item that was on the bottom of shopping cart making sure I would not walk out without paying it. It was unprofessional and unthetical, never the less, emberrasing!!! No manners in customer service. While I was looking for a few items to bjy, he went by aile and placed items back on the shelf when I was not even done deciding what I wanted to purchase, not even out of courtesy asked if it was ok to put items back or offer help. My question is, isnt that hat they get paid for? Home Goods in Brea has products I like that identify with my taste, however employees need real training and most of all teach them to understand, customers might not always be right, but without them you dont have a business running and can not take a paycheck home. My advice as a consumer, train your employees in a way that they understand what real customer service is. 1. Greet the customer ,2. Offer help with courtesy, with manners. 3 Do not look or stare at customers like if they walked in to the store to steal. 4. Always be willing to answer questions with patience and most of all respect. Leave a good impression. In any way or form do not make the customer feel uncomfortable. I felt offended by the way my transaction was being handle that I told my daughter not to purchase anything.

NOHEMI DIAZ

Great selection, incredibly helpful staff including Leo in furniture who treats people with the outmost respect and is willing to take time to attend to clients needs.

Nicholas Ward

Huge selection of things for a home. Always find what we are looking for here. Fast lines and good bargains. Interesting pet furniture section as well take that petco.

Kara Nielsen Carroll

Lots of cool things here and great for finding a unique gift or sophisticated home decor. Prices are high on some things.

Regina Rey

I always fine great items to buy for my home and the sales people are awesome to help if you need their assistance

Bradley Cronkhite

Always a fun place to browse for bargains... Especially good for kitchen utensils, bed and bath accesories.

Angela Juarez

Always enjoy the items at Home Goods! They have the best item and I cant stop shopping there!!

Helen Welch

I never find anything at this store. I like yorba linda location much better

Barbara Wedel

Super helpful at the front door, in the pillow section and at checkout.