CVS
| Category: | Drug Store |
| Address: | 1451 Shattuck Ave, Berkeley, CA 94709, USA |
| Phone: | +1 510-849-0484 |
| Site: | cvs.com |
| Rating: | 2.5 |
| Working: | 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM |
Location
Photos 39
Reviews 18
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A Private User
these people are unbelievably bad. it takes forever to pick up prescriptions and every single time theres a problem.walgreens quit taking my insurance about 4 months ago and i transferred my prescriptions here because its close to home and theoretically more convenient, but its been one hassle after another. they dont call to tell me my prescriptions are ready, they dont give me the right amounts, and they dont call to tell me theres a problem..i only find out once im there, and have waited in line for ages, that the prescription wasnt filled, though its all supposed to be automatic. and on top of that, theyre rude. im just about ready to take my business somewhere else
KI
Kirk Collins
Calling is very painful. Ive stood in line and witnessed people being put on hold for tens of minutes while the staff are talking to each other about the weekend. This CVS is the worst when it comes to costumer service. I called from San Diego last month and timed my wait which turned out to be 33 minutes. Conversely to the above when I go in to the store the staff is very nice so maybe I should give them and 2 star review. Come on people step it up on the phone....
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A Private User
I have been using this pharmacy for ~10 months, and I have LITERALLY never had a month go by without some issue from the pharmacy. I have 2 prescriptions that I have taken for the last 10 years, same dose, same doctor, auto refill... yet they have found a way to screw this up each and every time. They are so incompetent and careless is actually impressive that they havent been sued for negligence. Im sad I ever switched from Walgreens.
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A Private User
These people are terrible, I had never had a problem with the pharmacy when it was Longs. Now they create a problem for me every time when I need to have my medication. The pharmatist named Richard was terribly rude, and when I try to clear a situation with my insurence, just offered me to go to another pharmacy. Not mentoon long lines and uncompetent staff.
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Brandon Curtis
Horrible. The evening staff includes a pathological liar who denied my return (in violation of published CVS policies) and on a separate visit, claimed they were "out of propane until tomorrow" despite a full cage of fresh tanks (it was late and he just didnt want to get one for me). Go anywhere else.
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Thuyen Lam
They always seemed to mess up a simple monthly prescription with the same doctor and thats supposed to be auto-refilled. Lines are often long. Lots of stuffs are locked up and so you have to wait a while for someone to unlock and then go wait in a long line to check out.
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A Private User
Unbelievably unfriendly service. Dont try calling the pharmacy, talking to a pharmacist in person, etc. Expect to stay on hold and wait in +1 hr lines. If you can, dont interact with this pharmacy at all. I had my prescription transferred out of there!
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Armando Epifani
I came here to buy a gift card. There were 4 people in front of me yet I waited at LEAST 10 minutes. The staff is EXTREMELY slow, almost like theyre stuck in Jell-O. They even talk slow. Other times the lines are incredibly long. Avoid.
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Emily Hancock
they are the worst from start to go. No shopping carts - ever. long lines at register - always. even longer lines at pharmacy, where the advice is poor. very spotty inventory throughout the store. no one to help you find anything.
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Anneliese Stauff
They are really slow. Every time i come to pick up meds, even if im the only one there, something always causes them to make me wait a really long time for simple pick up. They need audit their processes.
EM
Emma Rudié
Meh. Things are usually cheaper at the Walgreens just a few blocks down the street. Unless the thing you want happens to be on sale here and not at Walgreens....
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Reto Sutter
Pharmacy staff is unfriendly, not motivated, and inefficient. There is always a long wait even though this place is usually not busy.
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Goly Oda
I have used the pharmacy for over 5 years and have always been greeted by helpful and friendly staff. Same at the register!
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Richard Warkentin
Have worked out of town, and have never had a problem, always send text on time . Ive been using them for 5 + yrs
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dee kaye
Do not even show their limited pharmacy hours online. Want you to make extra futile trips to buy their junk.
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Barbara Coleman
Never had a bad experience. Go there all the time for my medicine and other shopping needs.
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A Private User
doesnt sell PING PONG BALLS! COME ON! IT"S A COLLEGE TOWN (arguably)!
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Cody Ruminski
Long lines and a kind of dirty store. Wouldnt go again
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