Category: | Toy Store |
Address: | 1361 Solano Ave, Albany, CA 94706, USA |
Phone: | +1 510-527-1363 |
Site: | facebook.com |
Rating: | 4.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM |
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Keasley Jones
Just had a terrible experience here. I go in to check on sales of my consigned items. The clerk hands me a clipboard and asks me to fill out and sign their new contract while he looks up my sales. I ask what has changed and he tells me that they will now pay 40% rather than 50% for the items they sell. I tell him I dont think thats fair since the contract I signed at the time I brought my items in for consignment specified Id be paid 50%. I tell him I think they should notify their consignees if they want to make a change to the contract terms. He tells me they couldnt possibly do that since they have "hundreds of thousands of consignees." "Hundreds of thousands?" I ask, incredulously. He says "Yes, we have 3,000 just in the Ss." Of course, even if they had the same number for every letter of the alphabet theyd not even have close to 100,000, let alone "hundreds of thousands" of consignees. I suggest they could send an email but he says they dont have email addresses for everyone. I then ask him to print out a list of my items that are still in the store so that I can take them back and he tells me he cant do that and that I must instead go through the entire store to find them by the consignee number sticker. I see from my contract that Toy-Go-Round can, during the pricing process, donate anything they decide is unmarketable or unsafe. They are not responsible for damaged or stolen goods. And when safety is an issue they can discard things. All of which means there is no way to know if this business is properly accounting for the things they sell and properly crediting consignees. Its entirely based on trust of the retailer, with no accountability. And they behave in a most untrustworthy manner. I encourage you to avoid this place, both as a customer and as a consignee. Rude and unethical. My next step is to complain to the Better Business Bureau.
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Karen Delaney
I love toy go round because you are able to find new toys for great presents and old toys that you had when you were a kid! The owner of toy go round and her son are so friendly and helpful to everyone. I bought my nephew a wrestler from the 1980s and he wanted to know the wrestlers name so I asked the owners son. He took the time to look up the wrestlers name right then. We left toy go round very happy shoppers!! Great toy store check it out for sure!!
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Stanley Winterman
Love to shop for toys here. You can buy some new toys but there are lots of used toys and used books for children, almost all of which are in very good condition. Prices are reasonable. You can also sell toys your children have outgrown.
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Steffen Brandt
Charming store run by enthusiasts. They offer used toys in very good condition at reasonable prices.
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Lela Davia
great toy store. Go here for great prices and great toys. Check out their bins!!
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Chanaan Nusbaum
Great place to find both new toys and ones from your childhood
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Toby Kahn
Buy and sell used toys. Good selection to discover.
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Giorgio Regni
Go-to spot for kids birthday parties!
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Jessica Mendenhall
Nice selection of used toys
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RaustOsh AFNF
Awesome, great staff.