Category: | Drug Store |
Address: | 705 W Center St, Greenwood, AR 72936, USA |
Phone: | +1 479-996-5522 |
Site: | walgreens.com |
Rating: | 2.4 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 9AM–9PM |
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Fibro Stunna
This pharmacy and store have really gone downhill. I have several prescriptions there and had to use them exclusively after Richard Parks pharmacy closed and moved customers to Walgreens. Richard was always so friendly and helpful and all about customer service. And he was fast and accurate. Walgreens in Greenwood is none of these things. All of my family has moved their prescriptions to Health Depot and I am going to do the same. The lines are long in the afternoon. There is at least one tech in the pharmacy that isnt playing with a full deck. I am not exaggerating, the last 4 out of 5 prescription pickups I made - I went away empty handed!! Reasons? They vary from 1) prescription dosage was incorrect 2) prescription was not ready at the time promised 3) wrong prescription filled 4) didnt send refill request fax - this happens all the time even though they say they will do it! Unreal! And I have been treated so rudely on the phone on more than one occasion by techs and pharmacist. They have downsized their toy section and the last two toys I bought for my son didnt work! No stars from me. Two thumbs down.
JO
John Prophet
HORRIBLE NEVER AGAIN!! This pharmacy is truly awful and none of the employees will help, NO correction DO THERE JOB so I can get my medication.Today wasnt my first time getting medication filled but it might has well been still I brought all my insurance info needed to get my meds filled. The staff did nothing and were no help telling me Im in there computer but no insurance information was saved. The LADY (a walgreens employee) then said " SIR ARE YOU SURE YOU HAVE INSURANCE, ITS PROBABLY STATE HELP!! GOVERNMENT AID" my mouth dropped because I know what kind of insurance I have/PAY for!!! WORST PHARMACY I HAVE EVER BEEN TO, not helpful not doing there job and on top of that very rude!!! NEVER AGAIN WILL I GO BACK TO THIS WALGREENS (Greenwood Arkansas)
JA
Janice Chambers
Pharmacy staff for the most part is friendly. One lady pharmacist was beyond rude!! My Doctor whom I work for authorized a early refill (3 days) we were standing by the nurse who called to say early refill ok per Doctor she refused even after he told her himself " Fill it!!" She said " Well you know how "those people " are. Then when I spoke up she denied saying it!! And I let her know Doctor,Nurse,and myself heard it on speaker. This was extremely unprofessional and I informed her I was transferring my prescriptions and would never be back!!! Ive also passed the word on how customers are treated
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Patrick Spears
Fairly new store still, opened in September of 2009. Been through a couple management changes in this timeframe, but the quality has kept consistent. Wonderful store, I shop there at least once a week. The pharmacy is slow, but they severely under-staff them so I dont put the blame on the techs or Pharmacists directly. Love the photo lab, Amanda is very knowledgeable and always helpful. Picture quality is always top notch, and the weekly coupons and discounts are awesome!
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Sandra Erwin
Found all my regular items on the list then started searching for something Ive never purchased before. Staff (lady from cosmetic register) helped out and was friendly.