Category: | Electronics Repair Shop |
Address: | 4500 N Oracle Rd #179A, Tucson, AZ 85705, USA |
Phone: | +1 520-509-5110 |
Site: | allmobilematters.com |
Rating: | 4.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
AA
Aaron Hornbuckle
These guys suck! If you need a repair to a phone just youtube it! I originally went to them to replace a charge port. Problem was theyd have to order the part which they said could take a week (despite the "same day" repair sign they had). But then said they wouldnt do it on my phone because theyve had too many problems after opening the case on similar phones…… Ummm, isnt that why youre a so called phone repair place??? I got the part and the tools needed to do the job on ebay for 7.95 free shippong and repaired the phone myself with no problems in under 5 minutes. And they wanted $50. Last time I ever try to take my phone where a couple of HS drop outs are paid to NOT do a job!
PA
Paul M
Called yesterday about getting my phone screen replaced. The employee said it would take about an hour or hour and a half. When I went in today (12/18/2014) he said it would take 4-5 hours. When I complained about being told something different on the phone he was the opposite of apologetic and gave me an attitude, and said I should have called to make an appointment. I would have done that if he had said something on the phone the prior day. Thanks for wasting my time and not giving a crap that you did so. I went to Digital Doc on La Cholla instead and they were great.
HA
Hayley Willson
WORST PHONE REPAIR SERVICE I HAVE EVER RECEIVED!!! This is my third time having to go back since my original screen replacement (for a shattered iPhone screen). The screen continues to literally comes unglued from the rest of the phone, causing the entire device to become unresponsive to touch. In addition, the screen blacks out and glitches about half the time I try to use it. This is after having All Mobile Matters replace the screen THEY messed up for the third time now. Worst phone repair store Ive ever encountered. Do not waste your time or money here.
CE
Celeste Rodriguez
My husband brought his phone here in November, his screen was cracked and his camera was fuzzy. After they "fixed" everything, the camera looked worse. When my husband took the phone back because they guarantee their service they said it coould not be fixed. Within two months the screen had a small hairline crack without it ever being dropped, it continued to get worse and eventually a big chunk of the screen fell out, again just while sitting in my purse, never having fallen. If youre gonna spend your money go somewhere else
CA
Carl Haggen
Adam did an AMAZING job fixing my wifes phone! Looks like it just came out of the box when she first got it. I dropped my wifes new iPhone 7 Plus and completed destroyed the screen, she was so angry! Adam fixed the phone in less than 30 minutes and was very knowledgeable and answered all my questions in plain English. He showed me all the options All Mobile Matters offered and was very professional. I will always insist that Adam does my future repairs if I even have to come back. Be sure to ask for Adam!
AN
Andra Kristen Soria
Richardo helped me out at the store at Tucson Mall, and the service was great. He not only explained the different was in which I can protect my phone, but he also put a glass shield on my phone. It includes a warranty, so if it ever cracks, Ill only have to pay $5 to replace it! Richardo was professional and quick, and I am more than satisfied with the service and with my new screen protector. Ill definitely go back and I recommend All Mobile Matters to anyone who needs their phone repaired!
BE
Belen LeTran
I brought 8 temper glasses for my whole family one of my phones cracked and its only supposed to be 5 bucks to replace. First of all not only did they not find the phone in the system they expected me to pay full price again. Second tried saying we have different glass on there like we took it off and put a different one. Shady!!! Dont take your phone there to be fixed or buy their over priced temper glass! I am disabled and it was easier for me to go this route, never again!!
ST
Steve S
Nicholas (dont know his last name, but hes a tall-ish dark haired guy who looks to be in his early 20s) was my technician. He got my totally screwed up Galaxy S4 jury-rigged well enough to get the contacts and data off of it. Because the repair was much more complicated than I had thought it would be, it took 30 minutes longer than the estimate to fix, so he gave me a discount (even though it wasnt his fault). Would definitely recommend.
MA
Mark Engel
I became a customer after my husband cracked my iPad with his foot. Nick came to the rescue and repaired the screen in a timely and professional manner. One thing to note, which Nick told us after the repair, is that iPads may become slightly more sensitive to their magnetic covers after the glass is replaced. Since the new screen has been put on, if I am not careful with my cover, my iPad will shut off. Frustrating but do-able.
MA
Maxwell Ezonnaebi
The experience at this establishment is nothing short of fantastic! My wife even said they saved her life! Jake Cirelli was who we worked with and he gave exceptional service. We will definitely recommend this place to anyone! Everyone should feel this good at the end of a business transaction! Not to mention they are pretty cheap!!! I would give 7 out of 5 stars if I could!!! Superb service!!!
SC
Scott Williams
Had them replace the screen then two weeks later screen was cracking even with the tempered glass that we paid for at an additional charge. When we had the screen replaced Jake said that the screen was warranteed. When we went to get the warrantee coverage they said they wont honor it. Hope they do a good job on your phone the first time because if they do shoddy work you are screwed
AJ
AJ Parris
They replaced my cracked screen but soon after there was increasingly flickering discoloration. My phone is permanently yelow-greenish tinged. If I press anywhere in the upper left quadrant with more than the lightest tap, the screen shorts out and I have to restart my phone to see the screen again. Originally replacement was good, but it hasnt lasted with the rest of the phone.
AL
Alex Liebig
I broke the screen on my Nexus 5. They got the new screen on, but there is a little gap on the side of the phone between the screen and the housing. They also damaged the plastic frame pretty bad, there is a crack next to the sim slot, when I dropped my phone only my screen broke. Not worth $160, if youre fixing the screen, fix the screen, dont break some other part of the phone.
CH
Chris Prinz
Tried to call the store, nobody answered. Drove all the way across town after looking at their website to find out they didnt have my screen in stock and they were going to charge three times what the website said the cost would be. Their price is more than a new phone. Guess who didnt use their service and will never call or step in their store again. THEY SUCK!!!!!
GU
Guy Sobell
Ramon is a fine fellow. He undertook to replace broken glass on a smartphone instantly. As far as I can tell the phone with the replacement class is working splendidly. Im also especially happy that this establishment is less than one mile from our house. While I do not wish to break any more glass on smartphones, should that happen I will certainly come back here.