Omega Boutique

Reviews 3

NU

null null

Stellar customer service. I look 10 years beneath my actual age, but I didnt feel an ounce of snootiness or judgement coming in and trying on watches. They were even accommodating when I asked to try on watches that are well outside my budget (one can dream right?). One of the rarest occasions where the service alone enticed me to make a purchase (second Omega watch, first "brand new" one). Had a sports related accident and needed replacement spring bars and they did it at no cost with a walk-in. Yes Omega watches are cheaper if you dont buy from a boutique, but they work their butts off to give you that difference in customer service. I was even asking questions trying to throw them off and they hardly skipped a beat.

ER

Erik T

Omega makes the finest wrist watches available today. I took my 12 year old X-33 Speedmaster in for service and expected an $800 service charge, but instead I discovered that because I had purchased it from the PX while on active duty, it had a lifetime warranty! I was thrilled! The good people at Omega said they never charge military personnel for service on their PX purchased watches. The staff at Omega Boutique in Scottsdale love their product and seem to really enjoy their work, but as a veteran they were especially nice to me and my son. I got my X-33 back and it looks and works perfectly! Even though I live in California, I will call this store the next time I need service.

AL

Alex

Fantastic selection of gorgeous watches, with a friendly, helpful, knowledgeable staff.