Category: | Florist |
Address: | 7144 N 35th Ave a, Phoenix, AZ 85051, USA |
Phone: | +1 602-841-1561 |
Site: | payneandmorrison.com |
Rating: | 4.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
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Geo Clem
I have spent a lot of years ordering flowers long distance, some good and a few awful. Payne and Morrison Florists, Inc. could be the absolute best florist that I have ever encountered across the country. I called two days in a row to order a medium priced arrangement and I was treated with the utmost professionalism sprinkled with such kindness, even though I sensed that the lovely woman on the other end of the phone was terribly busy. The flowers I ordered, according to the recipient and all hospital staff who saw it, were stunning as well as unique. I was also able to attach a box of top quality chocolates for a very reasonable price. Anyone needing a florist in the Phoenix area should definitely look into Payne and Morrison!
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KC Costello
THE FLOWERS they CREATED and DELIVERED were FABULOUS, SUPER BEAUTIFUL!!!! RACHEL IS professional and a breath of fresh air !! They agreed to deliver even though this was out of their area! THANK YOU For THAT!!.... We love how right down to the delivery notice, invoiced emailed to us, creativity , arrangement ….and the Super Communication that Payne & Morrison is dedicated to! Well, We just Love that we found a FLORIST that is TOP SHELF…in ARIZONA!!!! I left it up to RACHEL (someone I don’t even know…) to just create something that YOU would want to receive … AND THEY DID IT!! THANK YOU!!!....so very much! Sincerely, Kathleen & Michael
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A Private User
What a great florist! I used Payne and Morrison for my wedding flowers. I was impressed by the freshness and quality of the flowers used in the bouquets and arrangements for my big day! I enjoyed working with Payne and Morrison because they listened to my ideas and helped me pick out the best flowers for the look I was envisioning. I liked that they took the time to ask me what I wanted! They were on time with delivery and extremely nice on the day of the wedding- this bride appreciated that!! I also received many compliments on the flowers from guests at the wedding. This florist has now become the florist for all my flower needs.
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Thao Le
If you live in the Phoenix area, NEVER BUY FROM ANOTHER FLORIST AGAIN. I have a funeral tomorrow and tried ordering from a Teleflora website and they called to cancel last minute. P&M came to the rescue! They had the right arrangement, pickup is available BEFORE opening to accommodate my situation (the funeral is at 9, when the shop opens), no rush fees (Teleflora charged me an extra same day fee), and saved over 38% after taxes. Right when I had decided to give up on Teleflora. Why would I ever order from another florist again??? Thank you P&M and thank you to the sweet girl who took my call.
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A Private User
I called today to order last min flowers for my girlfriends birthday. I called first in the morning and asked if they could be delivered today. The woman on the phone checked my zipcode and assured me this would be no problem. It is now 3:30 PM and the flowers never showed up. I called, angry and a little upset, and asked to speak to the owner. She promptly called me back and offered a full refund along with a small request to use their service again. I gladly will!!!! Thank you!
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angel ayala
I had an order for my daughters senior prom the day before Mothers Day!! When my mother went to pick up the order it was not ready because Tracy misplaced the order and it never got made!! Then to top it off they charged my mother for a boutineer that we never needed!!! Bad business and the owner and her niece have absolutely no customers service at all! I will go elsewhere and tell everyone I know not to use you guys anymore after what you did!!
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A Private User
Beautiful Flowers, Great Service We live out of state and needed to send flowers to an occasion in Phoenix. The arrangement was delivered promptly and it was spectacular in every way. The employee described exactly what would go into the arrangement, and the subsequent photo I just received in my email from the recipient confirmed every detail. A first-class florist.
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Lyndsey Reimer
I had a specialized order with very specific delivery instructions. The women who took my order was very friendly and helpful. The flowers were beautiful and they were delivered just as I had specified. I even received confirmation that they were delivered. This was my first time ordering through them and I wouldnt hesitate to use them again for future orders.
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Ruben De Loera
I just wanted to drop a quick note to let you know how happy my girlfriend was with her flowers. In the past year I have purchased flowers for her 4 times and although she is always happy to receive them something always seems to go wrong. You guys really came through and she was very pleased! I will be using you guys every time from here on out. Thank you!
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Adam Bates
The girl who took my order over the telephone was polite and helpful. The prices were the best around town. I ordered roses for my fiances birthday and they were fresh, accented with babys breathe and delivered on time in a nice vase. It was easy to order and I am very satisfied with their customer service.
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A Private User
I have been purchasing flowers from this shop for MANY MANY years. They are by far the best. The flowers are always fresh, beautiful and arranged with expertise. They also did my wedding flowers, which were perfect! The staff is so friendly and helpful. Give them a try, you will not be disappointed.
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Brandon Seger
What a wonderful experience working with the young lady over the phone. They were able to deliver a beautiful bouquet of flowers the same day and I couldnt be happier with the service or value. Thank you Payne & Morrison Florists Inc!
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Richard Santos
Excellent customer service, was able to make my selection from the web site and call it in and actually take to someone friendly. Flowers were delivered as requested and the flowers looked as advertised from the photo on the web site.
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Debbie Cordova
Thank you so much! She promised me she would make our spray beautiful... she did exactly that. Nice and comforting at times like this that customer service is still out there.
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joyce jackson
The arrangement I ordered for my brothers funeral was absolutely beautiful. They customized my order and it came out better than I expected. Wonderful!
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Roxanne Imhoff
First Rate Florist i called on the phone ordered 3 bouquets for my Daughters wedding and they were exactly what she had wanted!!! Thank you!!!!!!
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aloha maui
My mother called and said she received the most beautiful flowers EVER. The lady Kelly was so sweet and helpful. BEST FLOWER SHOP ON EARTH
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Gregory Smith
Posted closing time of 5pm on a tuesday arrive at 430, closed. Thanks for ruining my date
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Trisha Thomas
Great customer service and beautiful flower arrangements !
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DrowOfLuna
Wonderful place wonderful people great arrangements