PetSmart

Category:	Pet Supply Store
Address:	2840 W Chandler Blvd, Chandler, AZ 85224, USA
Phone:	+1 480-782-7727
Site:	petsmart.com
Rating:	4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM

Location

Photos 100

Reviews 13

Christie Maillet

@RAWR DERP - The dogs and cats here are NOT from puppy mills, do your freaking research before spreading lies like that! The animals here are from SHELTERS, specifically, local no-kill shelters. Dogs and cats are brought in every weekend from local shelters for adoption. Also, puppy mills are banned in Arizona. Again, just drive this point home, the animals they bring in on the weekends are from SHELTERS, NOT PUPPY MILLS. I actually adopted my dog from a shelter in Phoenix that I saw the previous day at a PetSmart Charities event. Also, I have taken my dog to the groomers here three or four times, and each time they did a fabulous job. My dog is a lab mix, so she doesnt need a cut, just a bath and a good brushing, and she always comes back happy as a clam. I would definitely recommend them. However, I should say that they are usually super busy... sometimes it does take a while for them to get to Daisy, even when you have an appointment, so just keep that in mind when you book your appointment time....

A Private User

I went here when I first adopted my two shih tzus and had them groomed. I told them to do what was necessary to give them a good clean start and what I wanted them to look like after their hair started to grow back. When i went to pick them up, I felt their hair had been cut WAY shorter than necessary with my end results in mind, but gave them the benefit of the doubt. I let their hair grow for three months, went back in to get them groomed and gave very polite and specific instructions on what to trim and what not to trim, etc. and they did everything I told them not to do! This is the second time now they have butchered my poor dogs!!! I will never go back here again to get my dogs groomed. I shouldve listened to my instincts the first time.

Blake Hunter

Todd Knowles is a horrible store manager and has no business dealing with the public He tried to Kick a disabled person out his store He also thinks he can institute his own laws in the pet smart stores And had his old lady cashier lie for him I came in for some simple..instead this COWARD made things worse Upon me looking into some things The store manager is guilty of Disorderly Conduct...and I will be contacting the Chandler police dept about this He tried to provoke me and used abusive language towards me I tried to call corp and file complaint...even left message on Facebook Its clear Pet smart is not in control of its stores

A Private User

We went in there to get suggestions for our pitbull who was shedding terribly and what we thought was dander issues. The associate who helped us told us it was dander but his skin. It was very bad. He asked us what we were feeding him and when he heard he suggested a better quality of food. We purchased the food after he pointed out the better qualities and ingredients. We came home and slowly integrated the new healthier food, gave him a bath with a moisturizing shampoo, rubbed some almond oil on him and omg! No more shedding of skin amd hair! This associate saved us probaby hundreds on potential vet bills! So grateful! Thank you!

Annette Owen-Evans

We are one of the rescues who bring our dogs out to Petsmart and to clarify the confusion our dogs come from our actual kill-shelters. Ours do not come from no-kill shelters and all of the ones that we bring to this local PetSmart were dogs that were set to be euthanized. We are there Fridays and Sundays and none of our dogs or puppies for that matter come from any puppy mill. All of ours are completely vetted and altered. SO, this Petsmart is one of the best that we have been in and the customers who frequent there are wonderful too. Management is very nice and employees are friendly and helpful!

Jdgsuajaj Oshsusuaj

This store has one of the poorest selections for any PetSmart Ive ever been to it is odd that this store has so little when it is so large. You would think that being in such an affluent location they would adjust accordingly. This location is only great because of their staff... there is an old lady at the register who is always grumpy so please avoid her, however the rest of the staff is very nice. The manager is excellent at providing service at an instant and Lisha is top notch. Avoid the grumpy old lady at the register at all costs she has short hair and and also a short attention span!

Pat H

Great price, great customer service. The associates (Shandra in particular) work to help you solve problems by providing solutions and aiming for excellent service. They were able to solve issues with an online order I placed that a different location could not help me with. The other location (off McClintock) in contrast, presented roadblocks, refusal to help and had me convinced that I am better off shopping at Amazon. Shandra at this location, on the other hand, convinced me to continue to be a PetSmart customer.

Personal Robin Jones

I have had Katherine clip my two dogs for over 5 years. She also clipped my precious Prince who died of heart failure several years ago and was so careful and gentle with him. The dogs always look awesome and we have never had any issues what so ever. I would highly recommend Katherine to anyone. I have never had the other groomers, so I cant speak specifically about them, but they all seem to do great work when I am in picking up or dropping off. Thanks for a great job Katherine! :) Robin Jones

Amber Vesley

bought dog food from here that had BUGS in it and nobody cared. I called first before i went in and the women i spoke with just told me come in for a refund only if i had my receipt. SO i did, i dealt with a guy at the register and i told them i spoke on the phone with someone about having bugs in my dog food and he said " uh so do you want a refund..?" i said yes of course and took my money and left. no apology. petco is way better anyways

Tiffiny Neal

I bout a $20 book and because I could not find it, I was told there was nothing they could do about it. Either pay the full price or find the booklet and come back. If I would have known that it was not automatically under my name when they put my # in and I had to carry the thing everyday, just in case Im out and I need to stop in to get a couple things, I would have NEVER wasted my money!!

Richard Parker

Trying to adopt out 5 kittens, all Tuxedos about 3 to 4 months old. All have had all their shots, fixed, and some of them chipped. Adoption days are on Saturdays from about 9AM to 2 or 3 PM. Our three that are still there are Sissy and Dude. There is supposed to be a website for all this information. Dont know the name other than R. A. I. N.

Dawn Frisch

PetSmart is a great store with great employees who really care about your pets needs. Linda the head cashier and Katherine and Rhonda in grooming are all outstanding, professional, personable, and sweet individuals who will go that extra step just because. Thanks to you all and Manager Todd for being the best of the best!!

Daniel Barrios

Very disappointed, they refuse to groom my dog when they were the ones at fault to not inform me of status records that were needed to be brought in. At the time of scheduling nor at time of confirming it the day before. I will not be coming to this location anymore nor recommending it.