Kay Jewelers

Category:	Jewelry Store
Address:	3111 W Chandler Blvd Suite 2116, Chandler, AZ 85226, USA
Phone:	+1 480-855-1422
Site:	stores.kay.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 26

Reviews 6

JB Ellsworth

I refuse to go anywhere near this shop. They are the most pushy sales people I have ever encountered. I used a Kay in Idaho for my first marriage and was happy, but this place is terrible. I went in to just look around because I saw some cool Star Wars jewelry and wanted to check it out. One guy asked if I needed help and I said I was just looking. He had the gal to say "No man comes into a jewelry store to just look." I must be the one weirdo it seems. He proceeded to ask me what my price range was, completely ignoring what I just said. I said again, I was just looking. He then asked "Whos the girl?". I got fed up and just walked out. So maybe it was just him and I was just having bad luck. I came in a month later, different employee, almost exact same experience. I wont be going to a Kay anytime soon or ever, shoot I probably wont go inside a shop if all employees act this way. If you want a sale, dont be pushy, thats the reason I went with Kay the last time.

belle mystry

I visited this location for a ring, I was helped by Krystal, very welcoming at the initial visits. I placed an order for a ring, which she said will be available and will inform me on that. I heard nothing, i happened to visit the mall and i get to know from another rep that she sees an email saying a delay in delivery(i was never INFORMED), i left a msg and requested to get back on the status as i needed my order. I didnt hear from her, more so when i visited again, she left to their cabin as she saw me, didnt come out to help or talk when other rep asked her. Also, talked to the manager and she requested me to not be loud for other customers will listen to it!!! WELL I UNDERSTAND IF YOU CANT ORDER ANYTHING, BUT ITS VERY IMP TO INFORM YOUR COSTUMER WITH ALL THE UPDATES. IF U LOOK FOR BETTER SERVICE, AVOID THIS LOCATION OR Sonia, who works there as well was very helpful.

Matt Schnitker

Visited this location to search for an addition to my wifes wedding ring. The guy took a look at her ring and said there are multiple loose diamonds and advised she not wear it and get it fixed today! He quoted us a pretty high price just to fix our wedding ring. We decided to get a second opinion at another jewler in the chandler area, london gold. They confirmed no loose diamonds and cleaned it for me at no cost. Stay sway from this kay jewlers in the mall they need to pay the high mall rent and will screw the customer to do so. Sad that companies like that cant do honest business. Beware and always get a second opinion.

Eric Hale

Customer service was very good, although it took longer to get the rings than they said it would. Also, the jeweler messed up two different times, which was very annoying. When you pick up your jewelry, make sure to inspect it thoroughly to make sure the jeweler got it right.

Nasser Hasian

I found the best prices at Kay jewelers. Also their service was very good.

Ashley Nelson

pretty pricey but great products