O.C. Tanner Jewelers

Category:	Jewelry Store
Address:	15 S State St, Salt Lake City, UT 84111, USA
Phone:	+1 801-532-3222
Site:	octannerjewelers.com
Rating:	3.9
Working:	10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 11AM–5PM Closed

Location

Photos 77

Reviews 7

Sean Burrows

I am very disappointed in the quality of service we recieved from this so called high end store.We had very high expectations when we first decided to go to O.C. Tanner to get a custom ring made for my wifes Valentines Day present. These expectations were quickly ruined the very second we walked through the door. Unless you look like you have LOTS of money, you wont even be greeted by their extremely unfriendly staff. If fact, youll be completely ignored. However, we needed a rough stone cut and they were one of the few companies that had someone to send the stone to so we decided to see what they could do for us. One week later, we called in to see the progress only to find out they "Forgot" to send the stone to their jeweler and had "no idea" where the stone even was. We finally got a hold of who was supposed to ship the stone, and to cover for her own mistake she decided to lie and say that the stone wasnt "gem quality" when in truth she never even got that fact from anyone. This was the front-desk receptionist and not someone with the qualifications to even make that decision. We will never walk through those doors ever again. Very stuck up staff that will not pay any attention to anyone unless you look rich. We were ignored, lied to, and they wasted our time.

Cheryl Lloyd

I went in to inquire about some custom alterations to a ring that has been in the family for over a century. I asked if it would be possible to be with the ring while they looked at it to give me an estimate. The person who was helping me said no, and when I asked why, her response was riddled with teenage girl attitude (even though she was an older lady) and condescension. After that it was almost as if she wanted me to just get out. They stated that my thinking was "old fashioned" and while I stayed as polite as possible, it was clear that my money wasnt good enough for them to merit any accommodations for my particular circumstance. I had just previously stopped in at another jeweler who was more than willing to accommodate my needs for this ring. He suggested that I shop around before making any big decisions and suggested I check out O.C. Tanner. Now I know why he had no problem suggesting this place; he knew I would be back. Overall I left with O.C. Tanner with a horrible taste in my mouth and I will never go back there.

Coleman Inouye

I usually never write google reviews but today I had an experience that must be shared. I am a teenager, 17, who is more interested in the high end luxury fashion world then you would expect most teens to be. I was visiting Salt lake city today and decided to stop in at the O.C Tanner jewelry store. The minute I walked in with my girlfriend, we both were promptly asked if we would like any water or tea and asked if we needed any help. The staff was incredible nice and very professional. Being only 17 you would expect to be treated with very little interest by any staff member considering even the cheapest item in the store was far out of my price range, this was not the case. I was approached by at least one staff member on every floor of the beautiful building. They approached and treated me and my girlfriend as if we had a million dollars in the bank. An absolutely incredible experience. When I am successful from various current ventures, I will be back at O.C Tanners ready to do business.

Stacey Hane

My boyfriend brought me here to check out all the bracelets, earrings, rings, and necklaces. This store is phenomenal. Hands down. We were assisted by an associate named Craig who had assisted us with previous purchases. I not only recommend O.C Tanner but I also recommend Craig to walk you through your experience.

Luke Biesinger

Poor appraiser. Extremely unthorough. Gave a 350% margin of difference for appraisal price and did no research. When completed she told me I may want to send it into Blancpain for a better appraisal and they still charged me. She asked me no questions so I assumed she knew what she was doing.

Nate Olson

Beautiful building with an incredibly accommodating staff. Got my wifes wedding ring there and they still remember me, the ring and everything about the process. Great experience, great company.

S M

Great place to pickup a new Rolex.