Category: | Ford Dealer |
Address: | 5156 US-231, Wetumpka, AL 36092, USA |
Phone: | +1 334-567-8444 |
Site: | collierfordinc.com |
Rating: | 3.8 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–5PM Closed |
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Mason Byrd
DO NOT BUY A VEHICLE FROM COLLIER FORD IN WETUMPKA, AL!!!! Several years ago I purchased a 2010 Ford F-150 from Collier Ford in Wetumpka, Al. Shortly after I purchased the truck the rocker arm broke and damaged the cam shaft. After that was repair I was on a trip in the truck and the engine completely shut off while driving on the interstate. After I got the vehicle back I had to replace the wiring harness for the fuel pump. After this repair I began having smaller problems with the truck to include the backup camera not working. I spoke to them in detail about the problems and asked that they look for me another vehicle. I never received any phone calls from anyone at Collier. Yesterday I saw a 2014 Dodge Ram 1500 on their lot and ended up purchasing the vehicle to replace my Ford. As soon as I left the lot I went up the street and filled up with gas. While I was there I noticed that my phone would not link with the UConnect in the truck. I was instructed to take the truck to the Dodge Dealer in Tallassee, AL which I did today. They told me that it was going to cost $600 to $1,500 to repair. Needless to say Collier Ford would not pay for the repair and wanted me to pay for it. I immediately drove the vehicle back to Collier and got my Ford back. If you do purchase a vehicle at Collier you do so at your own risk because they do not back their vehicles. DO NOT BUY FROM COLLIER FORD IN WETUMPKA, AL!!!!!
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Haley Taylor
I have had 2 great experiences with buying cars at Collier Ford. The people there are so friendly, they have a great selection of vehicles to choose from, and the environment is welcoming. My salesman, Byron, was a great person to deal with. He was friendly and very helpful! The service department at Collier is also a great place to use. I get all my oil changes done here and its always been a good experience. For example: they dont get grease spots all over your car. They take good care of your vehicle and I would 10/10 recommend buying your next car at Collier or just getting your service done there!
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Daren Davis
I wanted to post about my personal experience with Collier Ford. I have had the honor of working for this amazing family owned company for some time and have been totally impressed with their business ethics and dealings within the community. I have learned that this family does whatever it takes to make and keep customers happy for life. I have watched them give, give, and give somemore. You can be confident that there are two sides to every story. It is impossible to make everyone happy but you can be sure that the Collier family will certainly try. God bless Collier Ford and the Collier Ford family.
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Marsha Taylor
My experiences at Collier Ford have all been wonderful! We have bought 5 vehicles from them, and have had all of them serviced there. Every employee is professional & takes care of their customers. From my salesman, Byron to the business office, to the service department, I have been completely satisfied with every aspect. If you like being treated as family, this is a terrific place to do business!
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Ranc Killin
Beware of rust on Ford Escapes. 25,000 miles and one door Simi fixed and now 3 years are over can do nothing. Only advise was to trade it. Exhaust system rusting and supposedly thats not part of the 5 yr unlimited mileage. It would appear ford does not have a warrant that is user friendly nor a Dealer will to help unless your willing to trade it.
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Nina Hall
We purchased a 2016 Ford Escape from Collier Ford. We found the staff there to be knowledgeable and friendly. Once we decided to purchase, we were in a time crunch. They were very efficient and did a great job getting our paperwork done. We are enjoying our Escape and will definitely go back when we are ready to purchase another vehicle.
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Patricia Jordan
Awesome service department!! Totally worth driving from Montgomery to get the attention to detail and professionalism!!!!! Love these guys!!!
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Faye Phillips
I drive out of my way to have my vehicle serviced here! The staff are all very nice and accommodating!
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PATTY COBURN
The Service Department is wonderful! They are courteous, respectful and very kind. Thank you Steve!
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Matt Johnson
Go in and see jay or Kim they will take the best care of you
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David Garner
Very good and nice people
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Ted Cotton
Poor selection