Sprint Store
| Category: | Cell Phone Store |
| Address: | 4177 Montgomery Hwy #5, Dothan, AL 36303, USA |
| Phone: | +1 334-699-4050 |
| Site: | promo.absolutewireless.net |
| Rating: | 3.7 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
Location
Photos 1
Reviews 17
MK
Mk Kirk
Absolutely unbelievable! Just came back to Sprint and got another dose of poor customer service! Transfer 5 lines back to Sprint, 4 with no issues however we needed to port 1 later. Went in to this store 15 minutes before closing to get it done, Blake was on it from the start, however because my husband is primary on the account I needed to be added to do it without him present (this took longer than expected) however the Mgr called Blake and told him to get us out the store it was close NG time! It was obvious Blake was not comfortable doing this so he offered to continue helping us port the number in the parking lot, and did just that all while we watched the Mgr lock up the store and drive off, only to call Blake and chastise him for continuing to help us. Sounds like the rolls need to be reversed with Blake promoted to Mgr!
MI
Michael Blum
WOW - GREAT SERVICE by Alan! What an amazing experience. Thank you so much for the patience and attentiveness. It was a complicated transition moving information from a company phone over into my personal phone, but Alan was exceptional in his knowledge of the products, the technology and overcame any challenges that came up in the process. He is an asset to your business. Yesterday, I had the option to seek help from "the other guys" or Alan & Sprint. I definitely chose the right company, store, and assistant manager to assist me with my every need. A great service experience that has earned my dedicated and loyal business. Thank you for making it happen - Superstar Service!
DO
Dorine Cousins
Called the store over and over to get information to change services from Verizon to another carrier no one answered, and I let the phone ring each time till it disconnected. My husband talked to someone and he intridged him to give them a chance, but that all went into the air after not being able to reach someone on a business phone during business hours not even a recording smh. Cont. about 6 calls later I had to bump the stars up Andrew totally redeemed the whole review after answering my call and thoroughly explaning everything.
PE
Penny Henry
I would give a negative if I could! I returned a device that NEVER worked-well within the 14 days-and was charged a $75 restocking fee!! SO WRONG!!!!
RA
Ray Matheson
Great and friendly staff. Ashley will even come outside and help me from my car since it is hard for me to walk. Wonderful experience every time.
SC
Scott Jeter
Andrew (Drew) is very helpful and explains things to make it easier to understand!
KE
Keddy Gaming
I have had better reception with two cans and string. Absolutely worthless company.
MO
Monica Sigler
Friendly and professional services and knowledgeable about the product
GR
Grant Burrow
Great staff. Extremely helpful.
OL
Ollie Harper-Collins
Helpful, friendly employees
FR
Franz Lopez
Worst customer service.
TR
Trikki Sixx
Good customer service.
JE
Jerome Mathis
Service is not good.
ME
Melody Rhines
Convenient location
NI
Nikki Patterson
Great service
BR
Brent Elmer
Friendly staff!
CR
Cristen Kunstmann
Sprint SUX