Category: | Department Store |
Address: | 1141 Fort Campbell Blvd, Clarksville, TN 37042, USA |
Phone: | +1 931-542-0051 |
Site: | ruralking.com |
Rating: | 3.5 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–10PM 7AM–10PM 7AM–9PM |
JO
joe mamma
I went in to get a toilet repair kit. The only one I wanted has been opened with parts sticking out from the package. This is the 3rd time Ive been in to check on this kit. The same kit is still there. I asked for assistance and someone from the front desk came back with a bad attitude. I told her I hope shes enjoying the coffee she had in her hand. Her response was she had been making labels up front. Id been waiting for a while at this time. I asked her about the item and her reason for not having anymore on the shelf was because the one has to be sold before any can be ordered even if the package is opened. Its not likely to be sold unless the price is discounted. So I asked her about that and she said I could talk to the lady that works in that department. I said ok; Ill talk to her. The response was that she wasnt there today. At that point I told her to enjoy her coffee and was leavingShe replied that she sure would in a smart mouth tone along with other smart remarks. If this is the way this store is going to be run, you will no longer get my business and hopefully my friends too. We do a lot of business with this store because its much closer than Lowes or any other store of this kind. I expect a response to this letter.
JE
Jessica Helton
Absolutely the worst experience Ive ever had at Rural King. I had to run in real quick with 20 minutes left until they closed. An employee walked up to us and asked if we needed help, which was nice until I realized his intentions. After he directed us to where we needed to go, he told us there was only 4 minutes left till they closed so what else could he help us find. Then we headed towards the cards by the check out lane and were obviously looking for one to buy and not just wasting time because we had nothing better to do. The cashier asked if we were ready to check out. I said no thanks were trying to find a card. We went to her to check out and she was absolutely rude. Ive worked in customer service for many years and I know it sucks that it was close to closing time. But I also know better not to rush people out of the store. Especially since we literally were only in there for 20 minutes and didnt stay passed closing time. Youre not closed until youre closed. So rude.
MA
Mary Oliphant
Ive been going to the store for years, and the new remodel looks great! However customer service is horrible, I have never been ask if I needed help even when I am looking for help. A new employee in the livestock section basically chased me out. He followed me WAY too close and told me not to pick up any of the chickens or other birds even though I used the hand sanitizer in front of him (& I did not have a cold). I was raised on a farm, so I am very good with handling all farm animals. But the employee acted like the animals belong to him and he was extremely rude and controlling with them. The worst by far was how uncomfortable he made maked me feel by invading my space. I normally come here once to twice a week for supplies for our home and farm. I dont plan on coming back at least not for a while.
RE
Remington Westie
We enjoy coming to this store and think they have some good products and prices. However, they have pretty poor customer service. I asked what was the minimum number of chicks required for purchase. An employee went to ask another managerial type employee who loudly, so as to make it perfectly clear to us, stated that it was 6 and that they werent a pet store. We were asking because we were in the market for egg laying chickens, not for pets. Very snarky and rude. On another occasion I bought 2 toddler shirts on sale for $5.99 as stated on the sale sign. I came back a couple days later to buy different colors and the cashier said they were $7 even though the sign still said $5.99. She refused to go look and verify the sign.
RO
Roxie Lewis
My girlfriend sent me to this store because I wanted to get my carry permit and I needed a gun. I was a little confused because it sounds like a farm store (spoiler, it -is- a farm store). It was very dirty inside and i saw a mouse but the people were nice. I got to the gun counter and they were helpful. One of the people who said his name is Wolf was such a sweetheart and made learning about guns very fun. I ended up going somewhere else because the type of gun I was looking for wasnt available there, but I will defianately go back! Pro: Nice people Bad: Dirty, confusing, smells like pee and popcorn.
DA
David Mahar
It was freaking horrible I went in there I spent over $1,000 buying several things one of them being a trailer we get outside to get everything loaded up and they didnt have anything that I paid for then the manager came out acting like it was my fault that I paid for stuff they didnt have because I wasnt informed they didnt have it the only thing that made it okay was the two employees that were trying to help me Dustin and John they were awesome they were the reason that I didnt totally lose my mind.... but I dont recommend this store to anybody and Ill probably never shop there again
JO
Joyce Peach
if you buy something from rural king and have trouble with it you are on your on do not expect help from rural king I bought a gun from rural king hade trouble with it and it was only two days old the wood not help send it back to get it fixed when I buy a gun from a gun shop and have trouble with it they will send it back for me. with that being seed that makes me thank if I bought a lawnmower from rural king and have trouble with it you wood be on your own so with that being seed I will do my business else where I do not need rural king. all I can say is good bye.
KR
kris Conrad
I really like Rural King. They have a large variety of consumer needs. The only I just absolutely cant stand about this store is the parking: the lines are faded or there are no lines at all, the shoppers parking habits are incomprehensible, Rural King has covered all walkways with product in such a fashion that renders them unusable, this makes people have to walk in the driving area causing more chaos in the parking lot. I am happy to go to Rural King until I get to the parking lot.
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Susan Frank
I can get whatever I need here, from an Automoive, lawn mower or tractor battery to chicken feed to free popcorn, clothing, cowboy boots, rubber boots and at Christmas they carry all the Politically Incorrect toys we had as kids. Cap guns and holsters guns that look like rifles and one gun that I thought was a blunderbuss and it turned out to be a plunger on a gun to clean your pipes, call the redneck plumber.
MA
Mark Harvey
I bought a bag of feed which was $13.99 regular price but it was broken bag and it has 50% off and the cashier charged me $7.50 well I know $0.50 aint a big deal but thats not 50% . 50% thats the off would have been $6.98 that is the second time Ive been there this month try to overcharge me I like the store thats why I give that three star would have been in five star if they know how to do math.