Category: | Sportswear Store |
Address: | 173 Marigold Ct, Central Valley, NY 10917, USA |
Phone: | +1 845-928-1530 |
Site: | columbia.com |
Rating: | 4.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 11AM–6PM |
ST
Steven Kaplan
On Saturday November 29, 2014 I placed an order, on line, for a pair of snow boots. When I printed out a copy of my order, I noticed that I had ordered the wrong color. Since Columbias customer care is closed on Saturday I immediately sent an email requesting that the color be changed and describing what had happened. This was done within 5 minutes of my placing my order and prior to my receiving an e mail confirmation of my order. I still have not received a response to my email. Today, Sunday November 30, 2014 I called customer care. I was on hold for 38 minutes before a representative became available. (Throughout this process I was subject to periodic inane announcements stating how much Columbia cares about its customers.) When I was finally connected with a representative it took her an extended period of time to even locate my order. I explained my situation to her. She replied that since my order had already been picked for shipping it cannot be changed. She advised me that once I receive my order I can ship it back and reorder. She stated Columbia does not do direct exchanges. I inquired as to whether Columbia would honor my 25% off Black Friday price. She contacted her supervisori and they informed me that they would not. Rest assured that I will never again purchase another item from Columbia and I will convey my experience to as many people as possible.
JO
Joanne Johnson
Great variety but left security tags on my item luckily I returned to have it removed before leaving the area they should be more careful most people shopping there dont live in the area
J
J Yu
I love this store. The employees are extremely helpful. The prices are awesome even when it isnt black friday or a holiday. Im not so sure what people are complaining about.
IL
ilker Aktuna
Columbia ürünlerini buradan oldukça uygun fiyata temin edebilirsiniz.
HA
Hazel Jimenez
La ropa es exelente Aveces encuentras buenos precios
MA
Marc Gonzalez
Typical outlet store. The prices were decent but not amazing. No real deals to be found. Store was in order and the staff was helpful.
RO
Rodrigo Aramayo
muy buena calidad de ropa, e interesantes ofertas
YU
Yuval Hadar
חמישית מחיר מבארץ שפע והנחות
JA
James Gannon
Selection is pretty good, staff are exceptionally helpful. One of the only dog friendly stores in the mall.
CE
cengiz samar
Aradığınızi rahatlıkla bulursunuz.
FO
For the love of Animals
Looking for boots, instantly greeted and taken to the section. Very very helpful, look for Ed
JA
Jae Judah
Great quality outerwear. The prices are lower than normal & their sales are great.
GI
GIOVANNI GAUTREAUX
Excelente tienda
VA
Vasileios Tsarouchas
Nice Columbia outlet store. Check their clearance section first.
DO
Don Frye
Nice store good options. The workers are very helpful.
LE
Leidis Rojas
Excelente
AN
Andrey Laz
Best place 2 buy stuff 20% off all the ti e
PA
Palermo Garay
Wonderful the prices are cheap
IG
Ignacio Borensztejn
Always find the jacket I want
CA
Caio Telles
Good prices, amazing clothes
JA
Jack Fong
Good product good price
FA
Fahad A
Good products that last
MA
Matt Pam
Nice big store
MA
Mark Berkowitz
Good products
CH
Christian Bach
Good services.
AN
Andy F
Nice store
MI
miguel bisono
Nice coats
BU
Butchi Nalajala
Good sales