Category: | Florist |
Address: | 20200 Frederick Rd, Germantown, MD 20876, USA |
Phone: | +1 301-984-4426 |
Site: | genesfloristmd.com |
Rating: | 3.9 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8:30PM 7AM–8:30PM 7AM–8PM 8AM–8PM |
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Sophia Royals
Terrible service. Ordered flowers in December, received an email saying delivery occurred but flowers were never actually delivered. Called for a refund and was accused of lying about the delivery. Was told we would receive a refund shortly and never did. Called several times getting the same lines about getting a refund shortly. Eventually we went to the company which handles online transactions and within minutes had the refund sorted. The online company said that no notes were made from Genes florist requesting a refund. This was two months after the initial request for refund and after a handful of calls for our refund of over $60. A poor company and I highly recommend any other florist.
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Shep Bostin
I gave 1 star because 0 stars was not an option. Ordered from Genes for the first time for my moms 80th birthday. Thought I’d support a local shop instead of a big web vendor. Genes failed to deliver on the day promised. I called to leave a message requesting a refund, and they never called back or e-mailed. They delivered an arrangement the next day - AFTER her birthday. Never got a call or e-mail from Genes, and no refund or even partial credit. I would never use Genes again; shop elsewhere for your flowers!
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Hezekiah Henderson
FANTASTIC WEDDING FLOWERS Everyone talks about how talented Anita is, but I experienced it myself when I hired her to do my wedding. The flowers she provided were fresh, beautiful and arranged better than I could have ever imagined. She went above and beyond what I was expecting, was the most organized florist I came across when vetting possible vendors for my wedding. She was timely, professional, understanding and lovely to interact with. !
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Randy Medina
BEST FLOWER SHOP IN THE AREA ! WE CONSISTENTLY RECEIVE SUPER GOOD FLOWERS FROM THIS FLOWER SHOP . THEY ARE SO CREATIVE ,NOT COOKIE CUTTER TYPE . THEY ALSO HAVE GREAT PRICING WITH VERY GOOD CUSTOMER SERVICE M WE ALWAYS RECEIVE GREAT FLOWER DESIGN IDEAS FROM THE PHONE SALESPERSON . GREAT SHOP AND OUR SHOP OF CHOICE IN GERMANTOWN AREA .THANKS FOR GREAT JOB AND WILL CALL SOON AGAIN.
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Ariel Pacheco
I have been using Genes Florist .for several years, after switching from a different and well known flower service. The quality of the flowers has always been excellent, Im very pleased by the ethical standards of the company, and Ive been very impressed by the customer service. I would have no hesitation to recommend Genes Florist & Gift Baskets to others.
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Ricardo Ortez
I always receive Superfluous customer service and spectacular floral arrangements from here! I will be returning to Genes florist for all of my floral needs! Randy also was excellent in recommending the "Designers Choice" option which I chose... ask for him for the easiest ordering experience ever!
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maya j
Great experience with this florist ! I have been ordering flowers from Genes for four years and they have always done a great job. The flowers are super fresh with very creative design and the customer survives is very helpful and they also have great pricing. Will call them for sure again!
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Nicole Monserrat
IMPRESSED !!..BEST FLOWERS . SIMPLY THE BEST FLOWER SHOP IN THE AREA . GREAT FLOWERS , GREAT CEATIVITY ,GREAT CUSTOMER SERVICE . WE HAVE BEEN CALLING ON GENES FLORIST FOR 15 YEARS WITH NOTHING BUT THE BEST REVIEWS FOR THIS FLORIST ....RECOMMEND STRONGLY TO ALL FLOWER LOVERS WANTING THE BEST.
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xljangolx
This is one of the best florist I have gone to, the flowers are big vibrant and they smell so good ive been getting flowers from them for like a year and they have always been amazing I highly recommend this flower shop if you have a birthday coming up they just look amazing love them
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Roberto Clemente
Shopping the wide array of in season flowers was tremendously amazing with the help of Rene! Adding the fragrant white lilies with my dozen red roses was incredibly stunning to see and smell upon receivement! Absolutely will be a retuning customer for many years to come!
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Steve Medinas
The best flowers! This flower shop makes some of the best flowers and the people are so kind an they help you with every thing and the Deliverys are always on time they are my go to flower shop thank you for the great job. Highly recommend !
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Garrett Taggart
This in my opinion the best florist in germantown ! I ordered a late arrangement for my wife and the flowers ,service and overall experience were above and beyond what was expected !..Thsnks again for Awsome job .....For sure recommend !
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Angel Williams
i am very great full to you guys, i owe you a big time. my wife was very please with the flowers but most importantly i was please with the serves not to mention the fact you guys manage to deliver them sunday on a last min notice
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Varsha Tait
BEST FLOWERS IN A LONG TIME .....Excellent service ,colorful array of roses ,great suggestive selling. by phone sales person ......delivery on time,great pricing and great creative designs!!! Will definetly use again ..try them !
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Kevin Francis
Great experience ordering the flowers, it was for a birthday and they looked excellent. Flowers were delivered quickly and they answered any questions I had. Best florist in town will for sure order again!
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A Private User
They have the best flowers Ive seen. The flowers I ordered lasted a really long time. They looked great and they smelled great. You should definitely give them a try. They will not disappoint you.
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A Private User
OUTSTANDING flowers!!! The flowers were so fresh like they came straight from the garden. They smelled amazing and everyone who saw them complimented. I will definitely be ordering again soon!
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Gina DePaul
Ordered a "Star Gazer" and could not have been happier. The flowers were beautiful and they worked with me to have them delivered same day. I definitely plan to use these guys again!
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Jo Klein
Couldnt find it. The building in the picture is abandoned and boarded up, and the address they give on their website doesnt exist/is empty space. Maybe online only?
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Nikki Monserrat
LOVE Your flower shop ! Great experience from start to finish, The flowers were the best and so was the service Best flowers in Germantown ,TRY THESE GUYS !
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Raper Studios Cortez
LOVE THIS FLORIST ! THE FLOWERS ARE THE BEST IN THE AREA ....FRESH AND VERY CREATIVE IN DESIGN , CUSTOMER SERVICE IS THE BEST . HIGHLY RECOMMEND
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Andria
Never delivered the flowers and still charged me. When I reached out to inquiry why or get a refund, I was completely ignored. Avoid this place!
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eliz mercado
My wife loved your flowers ....thanks for a last minute order !, great service and awsome flowers ,will use you guys again for sure !!
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Juana Amaya
GREAT FLOWERS AND SERVICE. TREMENDOUS POSITIVE EXPERIENCE WITH THIS FLOWER SHOP ,WILL CALL AGAIN . THANK YOU FOR GREAT JOB !
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Sukhbir Singh
They never deliver online orders. Happened twice with me....had to go through hassle of refund. Never going to order again!
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Rachel Jurgensen
I live in Nebraska and send flowers to my aunt every year for her birthday!friendly and helpful!!
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Mehul Shah
Stay away from this place. They overbook, do not deliver and give excuses
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Douglas Young
Went to the address listed but there is no store here. Whats the deal?
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Megumi Zoe
This place looks deserted. No one is there and its in shambles .
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Alex Menosaba
Terrible service. I will never use them again.
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Megan Sterner
Genes is great! Thank you for everything!
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Bil Erdenekhuyag
Great arrangements and excellent service!
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Bryant Martinez
Great flowers and customer service.
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Ag A.v
The best flowers and MD