Category: | Bridal Shop |
Address: | 1910 Towne Centre Blvd #2103, Annapolis, MD 21401, USA |
Phone: | +1 410-266-9761 |
Site: | wrenbridal.com |
Rating: | 5 |
Working: | Closed 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 9AM–5PM 10AM–4PM |
JT
JT Son
I DO NOT recommend this bridal boutique. I stopped by on a Saturday - doors were open so I assumed they were in fact, open. There were two employees there, whom both remained behind the counter - not even a "hello". They were completely disinterested in my visit to their store and gave off an "I cant be bothered now" vibe. I was the only customer in the store and had to walk to them to ask them how their shop worked - their response lacked customer service, seemed annoyed, and completely uninterested in my business at all. I had no idea this store was "appointment only" on the weekends - and their attempt to tell us came off extremely rude, as if we should have known this. They implied they were far too busy waiting on their two (late) appointments to help us. I was surprised that I had to be the one that greeted them, asked the questions, ask how the appointments worked, and then I had to proceed to ask for them to make an appointment. With a sigh of irritation (from the sales associates) they reluctantly decided to help me make an appointment. Surely I should have gauged from the response I was given when asking for an appointment that I should have avoided that completely. I did make an appointment and I felt really uncomfortable about it during the process - they were so unbelievably rude and disinterested in helping or even explaining how their store worked. I was prepared to purchase a dress, and would have been delighted to wait for an appointment the following day but their complete lack of customer service and "Im too good for you vibe" made sure I took my business elsewhere.
ME
Megan Clifford
We went to Wren yesterday for my sister-in-laws first day out dress shopping. No one ever expects to buy a dress the first time they try on gowns, but Erica and Christine did a great job pulling dresses for my very particular SIL. They got her to try on styles and shapes that were "out of the box" for her and she fell in love! The shop only takes one appointment at a time on weekends, so we had the place to ourselves during our 90minute slot and she tried on many dresses. I brought my 1.5 yr old daughter with us and she was never made to feel unwelcome or like a burden. She even got to try on some flower girl dresses which she loved! We left Wren feeling great! Danielle (SIL) had chosen her dream dress, a gorgeous Tara Keely gown , and we had some ideas for bridal party dresses. She felt and looked like a million bucks and Im so glad that we made Wren Bridals our first stop! The shop is small, and airy, with a great sitting area in the back with drinks and sofas so you can wait for the person trying on the dresses. They have a great selection of boutique dresses in different price points and styles, no in house seamstress, but thats to be expected for a smaller store.
L
L P
I went into this bridal shop today thinking they may have shoes, as I already have my wedding dress and now need to get the accessories. They dont have shoes, but do have one of the nicest owners (Christina? I think that was her name) ever. I saw a dress that was similar to mine, and then some bridesmaid dresses in colors that I like. Even knowing that I wasnt going to be buying a wedding dress from her shop, she allowed my Mom and I to pull the bridesmaid dresses and hang them next to the similar wedding dress to get an idea of what I might want my bridal party to look like. She was super nice and helpful, and if she was this nice to a non-customer Id absolutely have bought a dress from her if I were still looking for one. This is the kind of boutique I would describe as my ideal place to buy a dress. It had everything - gorgeous wedding and bridesmaid dresses, great ownership, and a perfect atmosphere.
KE
Kelly Miller
I cannot say enough about this shop and its amazing owners, Christina and Erica! I have a very specific vision in mind for my dress, and they have been so patient and helpful each and every time we talk. They arent a shop that overbooks bride on top of bride for wedding dress appointments, and instead ensure that every appointment is private and individual, which really makes you feel special! Not only are they amazing, but the shop itself is gorgeous, with an incredibly comfortable lounge area and gorgeous viewing mirrors for you and your entourage. Please go here, buy a dress, and support these incredible ladies - you will not regret it!! P.S. They have bridesmaids dresses too! (You can bet my girls will be going back there for their dress shopping!)
RO
rose devlin
Christina and Erica were quite possibly two of the nicest people I have interacted with through this process. I was very indecisive and did not know exactly what I wanted. They took the time to get to know me and what I wanted to look like. They also didnt mind when I left the first day and told them I would be back. I ended up buying my dress almost a year before the wedding and they have already handled any and all concerns I have (anxiously) emailed them. Their customer service was above and beyond. I appreciated the hand written note and gift when I picked up my dress. I would recommend Wren to any and all brides!
CA
Caitlyn Shipley
Christina was the nicest person! She really went out of her way to make me feel comfortable. The best part is I did not feel pressured about buying a dress (even though I wanted to buy one). She was honest in her opinion and didnt say it looked pretty just to get a sale. I would recommend this place over any other, and I have been to 10 different bridal stores all over D.C. And Maryland! Seriously try this place first, you wont regret it!!!
JE
Jessica Salwen
Despite my low budget, Erica took plenty of time with me and made me feel very comfortable. I was the only bride trying things on, unlike several other shops I went to, so I didnt feel like I was on display for strangers. They had beautiful dresses in a very wide range of prices. Id highly recommend coming here! The other bridal stores I visited during my search were all in DC, and I am so happy with my dress and experience from Wren.
JU
Julia Mudd
When I walked in for my appointment with Wren Bridal, I was blown away. Erica made me feel special and took great care of me and my family. We were treated to tea and it was such a stress free environment. They also made me feel 100% better after having a horrible bridal experience with another bridal salon. The dresses are beautiful and the service is top notch. I will recommend Wren Bridal to everyone!
BR
Brea Reeves
My experience at Wren was easy, relaxing and helpful! When looking for bridesmaid dresses they knew exactly what I wanted when describing a dress. They also accommodated my bridesmaid who was 7 months pregnant. Great selection of bridal gowns too! Erica and Christina really made me feel like a bride! I will always recommend Wren for future brides in the Annapolis area.
JO
Joanna Rutland
Erica and Christina were so gracious and accommodating when I picked out my wedding gown! Although they had just opened it was as if they had been doing this for years. Erica was also very helpful when I was choosing my bridesmaids dresses and accessories!!! I would highly recommend them to family and friends. The store is so gorgeous!! :)