Category: | Sporting Goods Store |
Address: | 9219 S Illinois Rte 31, Lake in the Hills, IL 60156, USA |
Phone: | +1 847-854-4754 |
Site: | alpineaccessories.com |
Rating: | 4.5 |
Working: | 10AM–7PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–5PM 10AM–5PM Closed |
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Bing Photographer
I had my ski waxed by Alpine accessaries (lake in the hills) this year, which was the first time (and the last time) I used Alpine accessaries for their service. Their website claimed the price is $15, when I brought in my skis, they asked for $20 instead (and said that $15 is for people purchase skis from them), and pushed me to buy additional services like tuning, etc. But they agreed for $15 later after I confronted them with their unspecific web claims. They required me to pay first before the waxing. They did a lousy job on waxing my skis, the wax was not evenly distributed, and the wax layer was very very thin. When I asked to get my money back since I need to get it done again, the manager said "too late, you already paid", and started to blame my skis, his attitude was the worst had ever seen. This is the shop I highly recommand to avoid.
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Debb Schnoor
I have known the owners of Alpine Accessories for years and have purchased skis, boots and clothing from them. They are very knowledgable about what they sell. I have seen them try-out items before adding them to their website and store. The ski tuning service is excellent. I have been skiing for over 40 years and I can tell when my skis have been tuned properly. Rick is excellent at fitting ski boots. He knows all the tricks to customizing boots for problem feet. And he has the best boot heaters! Laurie really knows the ins and outs with the ski clothing. She has seleced a wide range of jackets and pants to fit my budget, taste and body type. I have and will continue to recommend Alpine Accessories to skiers and snowboarders.
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jeffrey kleinschmidt
Best Ski shop in Northern Illinois. Nice selection at Competitive prices and Super knowledgeable staff. I have bought multiple pairs of Skis and boots for both myself and my children from Alpine Accessories and each time have been impressed with their Customer service and attention to the details Especially when fitting my kids for new gear.
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JON MARSA
Rick was extremely helpful and informative guiding me on my battery foot warmer purchase. Laurie went above and beyond the call to help resolve a shipping issue and got my foot warmers to me in time for my snowboard trip , then even followed up with a call to ensure everything went well .Excellent experience all around!
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Tiffany miles
I love this store!!! Shawn was so helpful with getting me set up with new snowboard equipment. They carry everything you will need for skiing and snowboarding. Ive been searching for a new coat all winter and found the perfect Helly Hanson here. Going back soon to get new cross country skis.
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Cheryl Atkins
Kyle was very knowledgeable, and fit our whole family with ski boots. He took his time and made solid recommendations. Well be back! Thanks!!!
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Fire Failure
Nice selection of skis and the service is informed but the elderly gentleman can ramble a little too much.
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SOB74
Amazing deal on a set of high end snowboard bindings and fast shipping. This place is legit.. A+
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Katie Kamin
The owner is very knowledgeable and helpful. It was a great experience.
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James Carney
Very knowledgeable staff - reasonable pricing, excellent selection.
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SLW Mine
Were so helpful when i got my ski boots great deals too
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Roman Kovtun
Buy awesome set of boots and snowboard from Flow