Category: | Used Car Dealer |
Address: | 849 W 18th St, Costa Mesa, CA 92627, USA |
Phone: | +1 949-791-2167 |
Site: | privatecollectionmotors.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10AM–3PM |
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S.A S
EXCELLENT DEALERSHIP/ Absolutely top notch buying experience!!! I can no praise praise Kam and Private Collection Motors enough - amazing service, and most importantly great people to deal with!!! I am not the kind of guy who usually writes reviews, but these guys really do deserve the credit!!! Having bought cars in many countries as well as throughout the US, I know buying a vehicle is never easy. Finding the right car, weighing options, facing constant uncertainty about whether the vehicle is in good shape, and finally, the whole price negotiating aspect where dealers more often than not use guarded word play and slight misdirection. It can be stressful and full of disappointments, no doubt... Private Collection is NOTHING like this. Honest, professional, and courteous staff who will go above and beyond to make it a pleasant and hassle free process for the customer. I live in Atlanta and bought a Porsche C4S without even seeing the car in person!! Contacted Private Collection Motors via phone and email, and got an immediate answer from Kam. He offered for me to fly out and pick me up, however I had a busy work schedule that week and could not make it. Kam remained very responsive to all my inquiries over the next couple of days, answering my text messages literally within 10 minutes every time. He walked me around the car, gave me all the details as far as previous maintenance, and took it to a nearby Porsche specialist for a PPI. So far, more than I have ever experienced in years of buying cars, let alone, when not being able to inspect it in person. Based on this I made a realistic offer and it was a done deal - no BS salesman strategies, no games of back and forth...just simple and straight forward without pushy, nonsense arguments to why the price should be higher. Kam sent me an UPS overnight with all the paperwork to sign with a return slip. Every single paper was labelled and the parts I needed to sign were highlighted. Great stuff!!! When my bank screwed up big time the next day...and Kam did not get his money for another week - No problem either! Even took his time to go on several conference calls with myself and the bank to figure it all out... The funds finally made it there and I had to get the car back to Atlanta. Once again Kam told me not to worry about shipping and that he would organized everything for me...and while I had gotten some quotes myself, my cheapest one was 200 USD more than his. Also, most shippers will required 48hrs to pick up the car..with Kams guy, the vehicle was up on a truck the very same day and on its way to Atlanta. WOW!! The guy keeps outdoing himself!! Car got here safe and sound in 5 days (basically 3 days before the actual date that was scheduled). Finally at home, and ready to register, I needed an additional piece of paperwork from Private Collection otherwise Georgia DMV could not title the car. Kam did another overnight and next days I had plates on the car. He texted all throughout the process and made sure I was satisfied with my purchase once I got to drive the car. Car is excellent...have not gotten to drive it much unfortunately, but took it out for a short 100 mile cross country ride. Could not be happier!! Once it is time to buy another vehicle, Private Collection Motors is definitely the first and only place I will be looking at. In this life full of little drams, Kam and his team really keep things into proportion and provide a personalized service that is unique, rare, and very special!! I would recommend them to anyone!!
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John Stock
Excellent Experience!!! I purchase my BMW with Private Collection Motors. I am located in the mid west, so calling from thousands of miles away i was a bit hesitate to purchase. That all changed once i called PCM, they were very helpful. I was working with Ashley, she was awesome , being miles away, and being really picky, She made me feel so comfortable, she sent me pictures of anything i needed to know about my BMW. I know these are used cars and didnt expect perfect. But still wanted honest description of the car. Sure enough, when i received the vehicle, i went over the car with a fine comb. As expected, it was EXACTLY as described!!! I am extremely please with my purchase!! i will recommend all my family and friends to PCM. Thanks guys again Respectfully John
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Marcusjj1973
I bought a 1999 S500 from them, and while the car was clean as can be for its age, there was a very expensive issue with the drivers seat. There was no way anyone who drove or sat in this car could have NOT noticed that the back of the seat cushion was stuck in the highest position possible. It was like that in the pics, which they took down, but I didnt think it was actually STUCK there. I contacted them about it and got the usual salesperson blow off, the classic "let me look into it" response. Nearly a month later nothing. Oh well it is what it is. The car I will say other wise is in great shape, but beware of them. They simply arent honest. M
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Tony Jin
Best dealership experience thus far... (and we have bought a lot of cars from various dealerships.) Kam was super easy to talk to, recommended the perfect car for my family. He could have made a larger sale (We wanted a tesla P85D+ for $90,000) but he convinced us to test drive the 2013 BMW ALPINA B7 for $85,000 out the door. He knew exactly what kind of car we really wanted before we did. I would recommend you to buy from him, I got an awesome deal and I will gladly be coming back next time in need of a vehicle.
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Elona Delisi
I purchased my Lexus RX400h at the owners recommendation 3 years ago. The car was in very good conditon and it showed up exactly the way it was described to me. I coudnt be happier with my purchase. Ive been driving the car everyday for the past 3 years and have not had any problems at all. I had a great experience and would highly reccommend this place. I will be bying my next car from them.
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Matthew Humphrey
After a dismal experience at another used luxury vehicle dealer in Southern California I was delighted to find Kam at Private Collection Motors. I was apprehensive as I had been looking for a specific year of Land Rover and I knew exactly what I wanted. I found the one. Kam was fantastic to work with even purchasing from afar. The 5 stars is for doing everything he said he would without exception.
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Tj Stroben
I have been in the market for a new car for a couple months and just recently got serious. With my pre-approval I was determined to get it all done in 30 days. I talked with a lot of salespeople. A lot. Nick is a pro and was heads above all of them. He is no-nonsense, and doesnt put you to sleep with schmoozie and scripted discussions. I would definitely recommend him to all prospective buyers.
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Ardy Bayati
Great service with a no hassle experience. Looked for my new car for a very long time, and once I found them, I quickly realized that they really offer the lowest prices on the market. Ive sent 2 people to them so far and will continue sending my friends their way.
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Reginald gray
Very excited about our new Jaguar.. Nicholas, Spencer and Judy..Thank you for the warm greeting and the professionalism that you display.. Awesome job ..hope to do business in the future and yes I will recommend this dealership.