The UPS Store

Reviews 15

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Nina Yuan

First off, Id like to state that I ship a lot of stuff. For work and for personal reasons. For work I am forced to use Fedex but for all my personal shipping needs I always go to this UPS Store. This location is really convenient since theyre right on Oakland so youll find it a short distance from Riverwest, the East Side, Shorewood, or Whitefish Bay.They do USPS and UPS labels and will tell you both prices and which is the cheapest/fastest option. As a UPS store, theyll package your stuff up for you and nothing that Ive sent through them has ever arrived damaged. Ive printed stuff there before too. Its the trust policy so you can either do it yourself and tell them how many you have or if youre feeling lazy you can get them to do it for you with like a few cents extra. I appreciate that they can just get straight to business and cut it out with all the pandering chitchat thats so common these days. Particularly when youre in a hurry and just want to ship things and get on with your day.

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Mark Soref

Expensive and Rude Employees I visited this location to ship a package. I needed to print my shipping label, and thought this would be an easy affair. I have visited other UPS franchises, and they have been willing to print labels at very low costs. This place wanted to charge me 3.00 to print it! I told them I though this was expensive, and both the employee and franchise owner became rude and dismissive. I worked in retail for many years, and never would have treated a customer the way they did. I left without printing it. I went to Kinkos, paid 15 cents to have them print the label, and dropped the package off at a nearby UPS pickup point.

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Mike Hoffman

Oh, they do the job alright, but theyre never friendlier than they have to be. No one here acts like they really want to be there or want the job, which makes customers feel like they should get lost and stop adding to the irritation. Part of this effect is probably from being located in snooty-town, Shorewood, but this location is 100% of the reason I started a private account with UPS, who apologized and said theyre not responsible for franchise locations like this one. My advice to the employees is: try treating the customers like people that you actually enjoy meeting, not like a nuisance.

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Tom M

My friend recently mailed me an international package that was dropped off in the middle of the afternoon on a Monday. I set up automated tracking of the shipment as soon as I had the tracking number. To my dismay - it took 2 days for my package to simply be picked up by the postal service from this store. That is not speedy service !

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Morgan Kent

This store and their staff are absolutely perfect. There are many, many small business in Shorewood who depend on their fast, friendly and professional services. If you own a small business or are thinking about starting one this UPS Store will be your best resource. A very busy place but they always have time to do a fantastic job.

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Jeremy H

Never had any issues. The workers arent in-your-face friendly, but I like that. I go there to send and receive mail. I dont go there to have lengthy discussions. Theyre friendly when I engage them with a question or an issue. Works for me.

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Taylor Soderling

I dropped off a package here to be delivered and needed assistance in marking the box. I was helped right away and the matter was finished in less than five minutes. Very helpful staff, great drop-off location for shipping with UPS.

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Judy Schwenker

I have used this particular store for 15 years and they have always been courteous, efficient and pleasant. I tell all my friends to come here rather than use FedEx or any other shipping company. Kudos to you folks!

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A Private User

This is one of the best UPS stores around. The staff is helpful, their work is expedient and theyve helped my business succeed with UPS shipping, dropoff and packaging.

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Nishit Nirmal

Have used this UPS store couple of times and each time there is a variance in service, price, and customer service. I will only use them for limited services.

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Kendall Gransberry

Very nice experience they were very patient with me very pleasant experience 5 stars from me tottally

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Virginia Long

First time here. Excellent service including resolving a shipping issue.

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Nikole Yvonne

Closed before designated time. 15 minutes to spare.

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A Private User

Very helpful and friendly every time!!

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Christopher C. Gates

Absolutely impeccable packing job!

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