Category: | Thrift Store |
Address: | 6425 NE Fourth Plain Blvd, Vancouver, WA 98661, USA |
Phone: | +1 360-695-4669 |
Site: | locator.goodwill.org |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM |
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Ricky Engstrom
I went to donate a few items and placed everything on the back seat of my car. I stepped out of my car and was met by a younger man who immediately offered to take the items out of my car for me. I told him exactly what to take out, everything thats on the back seat, a large box, a paper bag and a Vacuum cleaner. As he was removing those items he was also combed through my car helping himself to 2 brand new digital TV converters on the front passenger seat and about $7.00 in change that I put between the seats after eating at Wendys. I didnt discover the missing items until I got home and immediately called Goodwill. I talked to the manager who said she would look into it and never heard back from her again. We wrote several letters, made several phone calls and finally got the excuse that the items go to a central warehouse to be distributed to all stores so they had no way of finding the items. I told her the kid stole the stuff and she needed to talk with him but nothing ever happened. The manager never even offered to give me in store credit for the missing items which at least would have kept me as a customer and patron. I just throw away all my reusable items I dont need anymore and will never go back to Goodwill. Be careful dealing with this store when you donate things, dont let any of the employees enter your car and remove the items to be donated from your car yourself. Im out close to $200.00 by making this mistake and Im sure its still going on there if not at all the goodwill stores.
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A Private User
I too have had an experience that could have ruined my day had i let it. i am speaking of the emaciated long haired (pony tail) employee. He was involved in a scuffle between two customers and became aggressive to the point of threading violence. This was some time back and i believe he works at another store now. i happen to be there when the scuffle broke out and he walked toward me and stated " I said back off and that means everyone including you". I happened to be standing in the wronge place I guess,never went back and strted donating our goods to another agency. Oh, by the way when i complained to his "higher ups" i was told to leave the store that someone tod them i might have been involved. wished i knew I could post a long time ago.
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afrazier6877
Incompetent employees. I was assured that they check electronics to make sure they work, and was told that if it doesnt work I have 14 days to return in for my money back. So, a long trip home, endless hours trying to get the thing to work, and a long drive back just to find out that I can only have in store credit. And when I tell them I was assured I could get my money back, they pretty much call me a liar. I dont care if these items are donated, you are a business and should assure the quality of your items AND your employees. Will never go back or donate here again.
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joseph christian
the hell with this place i was doing some shopping here and was looking to get a new laptop case. I was looking at a nice case that the price tag was not stuck on properly and when i was re sticking it on a women snatched it out of my hands and walked to the back she had no goodwill name tag or uniform on. After which i was followed then when i tried to checkout they would not let me purchase any of my items and said they needed to go back out to a production warehouse which we all know is pure bullshit. This goodwill is horrible shop elsewhere.
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john bolte
Been shopping here for 14 years since moving from the NYC area. This store tends to have more variety with a higher likelihood of coming across something just a little bit out of the ordinary that has been overlooked by others. The staff here tend to be more appreciative of polite and helpful customers than what you might find at other stores. This is my top thrift pick in the Metro area!
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Kouga Robison
Staff are usually good. Stuff is usually clean... biggest problem here is that I have seen a LOT of dollar store items (literally) there for anywhere between 7 and 15 bucks. Cmon Goodwill, there is a difference between non-profit filing, and actually doing some good. Other than that, good place to find little items that you dont normally see, especially in the book section.
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Sundance Wilson Henry
I have always had very positive experiences at this store. The store is well organized and clean and the employees have always been very helpful and friendly. Anyone who shops at Goodwill should know that often the employees are working their way back up from often very difficult situations. Have a little grace and patience and your shopping experience should be good.
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Ester Colores
Hay cosas que venden muy caras que yo lo que yo los puedo conseguir en las tiendas igual el mismo precio que lo venden a Goodwill sólo me gusta
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Buck B
Hmm, the prices here sure have gone up, and things are still very unorganized. Also the hangers they use are very very cheap and break constantly as you are looking at things, but hell. I still shop here often enough. Miss the Value Village that used to be near by though. That was much better.
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DeeperStill 4Jesus
I look for item with the tags still attached. But honestly, Goodwill has gone off their mission of helping the poor. Now they seem to be trying to pad the pockets of the ceos and managers. Ive seen item higher in price than a retail shops sale item. They need to lower prices.
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Timothy Vander Ploeg
Im generally not enamored with Goodwill Stores, but am still glad they are there for when I am looking for things on the cheap. Theres always a weird smell in all of them, but not overwhelming. Always worth checking out to see if they have what you need.
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BiLL Ramseyer
Friendly environment and a lot of items to choose from. But in my opinion overpriced for a second hand store. Its hit and miss sometimes youll find a killer deal sometimes youll find something that will make you go wow thats outrageous.
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Ted Wittman
Typical experience. It took a little long for the line to eventually die down when making my purchases. They could have asked for assistance but not an experience everyone will come across. Big store with plenty of buried treasures.
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tTari Ann
Prices seemed exceptionally high for used clothes & household items. Just the bottoms of a very worn swimsuit was $6.99 that Id just seen brand new, both pieces as a complete set, for $9.97. NO bargains at Goodwill!!!
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Dan Bentson
Of the Goodwills in the area, this one is about average - which is good considering we have 4 and there isnt a bad one in the bunch. This is the retail outlet - not the one where they sell merchandise by the pound.
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Michael Field
Ive always experienced courtesy and professionalism from all staff here. If youre reading this please donate all African and "village style" knick nacks here!! Hahaha:) thank you awesome stranger!
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Lauren Marshall
This location has really organized and cleaned up its shopping experience. The racks and quality of things I see now while shopping have improved drastically in years past. Good job new employees.
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Jaime Daniels
Good selection and fairly good quality but much to expensive for a thrift store.. The CEO of good will should take a huge pay cut ,lower prices ,and the employees Better than minimum wage