Category: | Office Supply Store |
Address: | 2624 N Division St, Spokane, WA 99207, USA |
Phone: | +1 509-328-6495 |
Site: | storelocator.staples.com |
Rating: | 3.9 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Barry Falsmith
ONE STAR because of the so-called manager, heres why and I know many people whove had and seen the same things I have so I know its not me and Im also not having a bad day whatsoever, this just has to be said period.... OK, a few things...first. It pisses me off when one small girl who could barely life what I was shipping while there were THREE very grown capable and even fairly muscular men less than 10 minutes away all picking their noses talking about some sports related bull. Shame on them. One was this short squatty overset heavy guy the manager who is somewhat balding and wears glasses. NOT cool boys. she did awesome and I helped her but for them to stand around picking their noses and not offer to help her pissed me off to no end to where I finally told her I was sorry for their actions and they should get their lazy asses busy and help put. She agreed but not naming names or the losers would probably fire her. Shame on them. Another issue was that when I was being very polite to the girl helping me, the manager came up and asked what she was doing as if to say youre doing something wrong, which she wasnt then proceeded to go back and chat with his nose pickers. This clown has ZERO business being a manager whatsoever, no wonder the turnaround in this location is so high. They probably cant stand his lazy ass. I know I cant and I dont even work there and am the nicest guy you cold ever meet. Shame on him...youre not management material little squatty bald man, youre overrated, lazy and an ass to boot. Quait your day job. There are MANY people whod LOVE to be in a management position who could do a MUCH better job than you. The tech center is getting better but they cant seem to get their ordering correct. SEVERAL time Ive tried to buy something which they stock always (at least their demo boxes are out, but then when I ask for one theyre out and after calling back daily to only hear "We get out shipments in today so check back later" excuse for at LEAST 2 weeks I finally gave up on them and will now never order a thing from them because of the managers incompetence in actually stocking his shelves with popular tech items and not using the same damn excuse every time and it IS the same guy every time I know his voice on the phone. Im done with staples, period. I tried and tried but it was a huge letdown every time I went there so now I simply wont, ther manager is unfit for his role, cant order stock, hes lazy, no smile on his face ever and acts put out when you do ask for help. But Staples. This will be sent to corporate as well. You should kw better. youre doing nothing to help your new brand image as being a tech shop. Youre actually hurting it.
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Fas Jackson
The only good thing about this store is the copy center. Their= so called tech center sucks, never have anything in stock, always have some excuse like "we just sold the last one" on say a SSD harddrive when Ive gone in everyday at opening because they said "more coming tomorrow" so I know theyre lying because I tried for a week and EVERY time was told they sold the last one either at closing or just before I got there "10minutes ago" they have 10 laptops on display and never any I stock except the most expensive ones and "probably wont get any more" dont waste your time. This store seriously needs a new manager who knows their stuff. Ive already written corporate about his crap attitude also.
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Bri C
Went for a ruled easel pad. Called first but the person had no clue what I was asking for. Even after describing it. Went anyways to check. Did find a few cool things (clearance was nice and got a blue barrel of monkeys where the monkeys are blue too) but when looking at the easel pads they did have any tabletop pass with lines. At this store, at least, someone came by to ask if they could help locate what we needed (but they dont carry them in-store) unlike the other office supply store chain.
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Missy Dunn
Everything is wonderful except the currier service in Spokane, WA. Staples expected delivery date is usually one day. We typically get our product in 2 days. I have reported to Staples but nothing has been done. I have discussed with the currier and he says to complain to Staples. I feel it is Staples responsibility to make sure their product is being delivered in a timely manner and address currier problems. I may have to switch to Office Depot.
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Chris Reilly
Ive shopped for 5+ years at this store based on its convenient location but have received consistently poor, bureaucratic, and sometimes downright clueless customer service. Ive spend over $7K and was about to plan another order of over $4K with them, but they refused to try to resolve a simple support issue. Dont get lured in by glossy advertising and cheap prices: you get what you pay for, or less.
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Jeff Belnap
Been in a few times. Aisles are wide and clearly marked. Floor staff are quick and eager to help. But the manager was a bit rude when i asked where the rest rooms were. Told me if Im going to use the rest room, i should make a purchase. Which i WAS going to do. But not any more.
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Carly Ekins
Printing center associates lack basic social skills and common courtesy. They treated me like a child who couldnt possibly comprehend how a printer works and called my project "plain stupid"... I mean I can try not to take that personally but...
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Rob Kennedy
Been coming here for years. We use a lot of print vendors depending on the quantity and quality we need. This is a great local resource, and the staff is great. Super helpful on everything from printing to electronics.
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Larry Peterson
Drew was a life saver. Now if I can remember all he taught me . Alot to sink in, as Im not up on this stuff after 45yrs of trucking . Thank you Drew I appreciate you and how you were trying to teach me.
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Susan Jensen
Very good. Found everything I needed plus more! Cashier had coupon for me so I saved $10! (Please do not re-do your store like Office Depot/Office Max has done). Your store is perfect!
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Ivan Tuttle
Good store, but the employee I was working with seemed to need some motivation and about a gallon of coffee, but they did have what I was looking for.
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Joe Steiger
Stopped by in a huge hurry, the Printing Dept accommodated on a not so easy project and did a great job! Cant recommend them enough!!!
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Melinda Lucas
Great service, had what I was looking for, and for a good price. WAY better than my experience at Office Depot
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Tom Arnhold
The store was clean and well stocked. Employees were very courteous and helpful. I will definitely return.
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SARAH TEDDER
Great customer service, in a timely manner. Good pricing. Would definitely bring my business here again
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Donald Iarussi MFA
not a big staples fan, they suck in Missoula Montana. But, this staples has exceptional service
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Donna Weimorts
I have always found this store to be friendly and helpful. I rely on them all the time.
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Sharon Bulley
The copy and print center was very helpful and professional as usual.
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Heather Scott
Matt is an awesome manager and has good customer service
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Artem Zhelez
Print Center? Dean is the guy you need! Thank you.