K Smoke

Category:	Tobacco Shop
Address:	14808 NE 24th St, Redmond, WA 98052, USA
Phone:	+1 425-643-8224
Rating:	3.8
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–10PM 9AM–9PM 10AM–7PM

Location

Photos 12

Reviews 15

Sean Hardy

I waited several minutes to be served by the guy behind the counter. The kid actually was able to get to all 4 customers without losing any of us even though his demeanor was like a chicken with its head cut off. I explained that I only wanted a small cheap battery because I just needed something for right now since I had forgot my battery at home and just needed something in the moment. He ignored what I said and kept trying to upsell me larger & more expensive batteries & other stuff I didnt want or need. I paid cash for the cheap battery and headed out. The battery did not work (verified later with same tank & other battery). I walked back in to exchange for a working one only to be confronted with more waiting followed by even more upselling instead of a quick product exchange. During this extra upsell he informed me that the batteries are not charged (defeating the entire reason for me buying one in the first place, as I had already explained to him I only needed one in the moment). Since the product was broken & a replacement wouldnt work for me anyway, I asked to simply return the product for my money back. At this point he started inappropriately laughing & smiling while telling me he cannot return anything & he can only give me credit towards a more expensive battery (attempt at forced upsell). I said that was not acceptable & I wanted my money back. At this point he tried to have me wait while he helped the other customers in the store, by just saying "hold on" and walking away from me. As I was in a hurry, had already waited, then waited again after buying a broken product, this was not acceptable me at all. I told him I was not going to wait around anymore & that he needed to just give me the replacement battery since he was unwilling and incapable of giving me back my whopping $5.00 cash. Terrible attitude, lied about product specs, aggressive sales tactics, & overall awful customer experience. Go anywhere else if you have the option.

Jeffrey Panzer

I patronized K Smoke for several months (note the past tense). I bought hookah shisha, e liquid, some ecig batteries and mods, some tanks and RBAs, etc. All told I spent maybe $700 over an 8 month period. Suffice it to say all the guys knew me and we had a good relationship. HOWEVER, I recently bought a Kayfun Light clone RBA from them, and it was missing the fill-port screw... just a simple m2.5 5 countersunk, you know, exactly what you cant buy at any hardware store anywhere around here. Thinking it would be no problem, as Ive been their customer for so long, and a good one at that, I began using the device with a m2.5 screw that doesnt quite fit right (and causes the tank to not fit most of my mods). When I went in to have them give me the screw, the OWNER informed me that he couldnt "just give me one from one of the other [15+ boxes] they had, cause then he couldnt sell it". ???!? They just sold ME one without it. He told me he could contact the manufacturer to get a replacement (which would take weeks). Could not reason with him. Apparently hed rather have extra stock ready-to-sell than make right the faulty unit he sold me. He was unable to risk waiting for the replacement screw himself. Bottom line: Good prices. Terrible customer loyalty, and a vibe that screams "I am a for-profit drug dealer." Since Id already bought the device he saw no reason to make right the unit himself. I will never go back as I feel mistreated and TBH a little exploited.

Justin Green

Dont waste your time. Seems like a typical smoke shop, but their prices and service are terrible. Do not purchase e-cig items there. It is a total rip off. They will insist that their prices are "best around" but they REALLY are not. I had been a loyal customer, purchasing hundreds and hundreds of dollars of e-cig items. I bought one $150 item that did not work and that same day tried to resolve the issue with them. All they did was take advantage of my lack of "technical" knowledge and left me with a busted item. No exchange. No refund. Nothing. I found a much CHEAPER and FRIENDLIER and EASIER TO UNDERSTAND smoke shop in downtown kirkland. I wish I had someone to point me in the right direction when I first started vaping. I have saved so much money - HALF THE PRICES - no joke! Good bye.

Jenna Bitz

If I could give this place a negative rating I would. This place used to be amazing, Ive been shopping there for years. I recently replaced a device from there store and it clogs every day. Everyday. I called to tell them about this, the man who answered told me I had to clean it everyday in an extremely rude tone and just hung up on me. When I went to have the device replaced they had raised the price by 10$ .To bad I wont be shopping here anymore. I dont shop in places where management hangs up on customers.

A Private User

this place has great selection of just about everthing you need in glass ware,torch lighters.scales etc! they are by far the most inexpensive place i have shoped for this type of stuff ;and have been more than happy with both there products and service. sincerly REXORCIST

Deva Martin

Mean and cruel customer service. Im from out of town and when the lady heard that I wouldnt be back she wouldnt help me. I walked out with no help because I wasnt worthy to be in she shop. Thats exactly how she made me feel.

Tech Savvy

K smoke guys are very friendly and I love their shop. They have really nice hooks and really good e cigs and e liquid. Their prices are reasonable. I like the guy whos name is Mukey I believe he the owner. his funny.

Jurjen Smies

They carry my preferred brand of rolling tobacco at a price thats at the lower end of the range Ive come across in Pierce, King, and Snohomish counties, and thats really all Iook for in a smoke shop.

Ken K

Wow the store in nicely done they carry puffin ejuice the only place in Bellevue to get it the employees are very knowledgeable and understands what the e smoker needs

Wyatt Barber

This is my Recommended Bellevue smoke shop! Better prices than most places and has many options for both glass vape and tobacco products.

Jeff Hardy

Good selection. Staff is usually pretty friendly depending on who helps you. They have a lot of things I cant find at other smoke shops.

Andy B

Great prices on hookahs! Owners pretty cool... I get all of my hookah stuff from here...

Nick Tokman

Best quality, best selection, and best prices in town. Hands down.

Lauren Detjen

Huge selection, and great prices. Ill be back, for sure! ;)

Julia Wong

Good prices and service