The UPS Store

Reviews 8

LI

liberty cone

january 16th I sold an item on ebay for just the reserve price ( lost money there) was charged a huge fee from Ebay and paypal( totally unrelated to this review but part of the story) delivered my item to this location and paid $120 to have it boxed up and shipped ( good thing i actually oppted for the insurance) the item arrived to the buyer destroyed a claim against me was opened i started the ups insurance claim right away, they picked what was left of the item up from the buyer on the 26th a week if not more it arrived back to this store, a few days later supposedly a representative inspected the item and approved the claim at that time the wait began for the check. a few weeks later the store called and said the main UPS corporate wanted a second inspection so off it goes to get looked at again. another few weeks go buy waiting on a check then the store dropps a bomb on me again after the second approval to process the claim .. now they want me to get a repair estimate ! i take more time off work to grab my destroyed item , take it to a repair shop , pay $50 for a estimate and what do you know ? the estimate came in higher then the insured amount. this has been going on for more than 3 months, i never get a straight answer from the store, main office wont give me any information because its between UPS and the store branch . im sure the store has caller ID because they never answer when i call and if i do talk to someone its the young lady behind the counter that is extremely rude and treats me like im bothering her when i ask for an update. at this point im out the sellers fees, paypal fees, shipping costs,estimate costs, penalty fees foe the ebay reimbursement and time taken off work to deal with this . so if you want to be treated badly, have your stuff packed sub par and never get resolution ? feel free to use this location. the next step is to present them with a notice letter from an attorney for small claims court for twice what the insurance amount is . thanks UPS store #100 and thanks UPS for treating me like a burden . never again !

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CH

chase finney

Well according to the website they should be open its Saturday they are closed. Sunday there closed which I understand and Monday for labor day. I order things online so I dont have to run around town to pick things up not sure why it was not left at my apartment office.

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DE

Deidra Mcavoy

Caleb. The store manager or claimed owner. You were very rude, short and never bothered to smile. You treated my package harshly and was very snappy with me. If my merchandise is damaged, it goes on you. You should try something else that doesnt involve people.

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DA

Danzig MacPherson

The ladies here have never failed to be extremely kind and helpful. They bend over backwards to help me- and are always able to answer my questions. Thank you, ladies!

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MA

Mark W

Ive used this store dozen or more times but DO NOT LET THEM PACK BOXES themselves. 2 times now Ive had gifts delivered broken. What a hassle!

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JA

Jaemie Robinson

Very nice staff and great service! Been using this store for several years.

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RA

Randy Hume

Great service, nice people got the job done fast

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JO

John Mccafferty

Fast efficient new owners

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