Category: | Hardware Store |
Address: | 2321 Harrison Ave NW, Olympia, WA 98502, USA |
Phone: | +1 360-357-6353 |
Rating: | 2.9 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
JO
Joe mama
Place has the personality of wet paint. When you are competing with Lowes or Home Depot you should probably have something you offer stand out, like customer service. Unfortunately, Ive gotten better receptions from the slow kid at Walmart. Not a "hello", "how can I help" or a "goodbye" and even though I found what I needed I decided to drive out of my way to Home Depot to buy it. Its the principle of things. I guess they make too much money to deal with Joe homeowner.
SC
scott privett
What has happened to getting customer service these days, it seems everywhere I go its hard to find someone that is willing to help you, they act like your just putting them out or wasting there time. . I guess since all of the BIG companies put all the smaller ma & pa shops out of business there will be no more service and soon to follow will be no more customers.. Give you a 1 star because couldnt figure out how to give a half star.
LO
Lonnie Blakley
This is not a large store so they are limited to working man hours. Ive been there 5 or 6 times and have found them helpful every time. If you love fine lumber this is really the only and best place to go as far as I know Olympia has no other. Its worth a trip just to look at all the beautiful wood.
BA
Barb Sackett
Ive been shopping at the Olympia store for 2 years now. They have great customer service. I drive an hour just to shop there. They have a wonderful hardwood selection not to mention knowledgeable and friendly staff. I highly recommend shopping at Hardels.
JI
Jim S
I do not understand why a manager would run around at 5 p.m. each day and kick paying customers out of the store. Customer Service is definitely lacking, this was my last trip to Hardel “Do our Best to Drive Customer’s Away!”
CA
Carlene Hughes
Hardel truck delivered lumber to a neighbor and drove through and destroyed a flower bed in our yard, not once but on two separate occasions. Driver said the road was too narrow. No apology or offer to replace flowers.
JA
Jay Kay
Even though I didnt end up doing the project that I had originally intended, Alan was extremely helpful and Hardel will have my business moving forward. Great people, great store.
JE
Jenifer Couch
Great customer service and the ability and willingness to work with customers needs.
LO
Loren Camp
Do not shop here. I just experienced some of the worst customer service.