Judd & Black Appliance Marysville

Category:	Appliance Store
Address:	1315 State Ave, Marysville, WA 98270, USA
Phone:	+1 360-659-0822
Site:	juddblack.com
Rating:	3.2
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM 9AM–5PM

Location

Photos 12

Reviews 7

Tyler J

Back in August, Our delivery experience was horrible. And cost thousands of dollars in damage. When our new fridge was delivered, the old fridge had a water/ ice dispenser, and the new fridge our landlord ordered did not have a water hookup. The delivery drivers were in a rush and ended up having to borrow my tools because they didnt have theirs. When they saw the water hookup they turned the water off and told my wife not to turn it on. Before they left they pushed the fridge back and didnt say anything to my wife about the water hookup being open still or that the water could not be turned back on. When I got home the water was still off so I turned it on only to hear water gushing from behind the fridge because the water hookup was not capped off. When we contacted Judd & Black, their response was that their "delivery people are not licensed plumbers and we were told to not turn the water on". Our entire kitchen floor was destroyed. And we are being held on the hook for the costs since we did not have renters insurance at the time (which was our mistake) and Judd & Black, from what our landlord says, is not willing to take any of the responsibility. I have no problems with JB beyond this experience, but because of it I will most likely never purchase from them.

Dick Miller

My wife and I purchased a brand new SAMSUNG refrigerator from Judd and Black only 5 days ago. It comes with a one year manufacturers warranty, so we decided to wait a year before we purchased an extended warranty, since its not necessary to have two warrantys at once. We get home, set up the fridge and it works great for 3 days. Yesterday it started leaking water all over our new homes hard wood floors, so I quickly turned off the water in the rear of the fridge and wiped up the big mess; however, the water damaged our floors. I called SAMSUNG to ask questions about what may have caused the leak and how to keep it from happening again; however, SAMSUNG told me our refrigerator was manufactured in June of 2011and was over a year old, so there was no more warranty. I believed I was purchasing a 2013 SAMSUNG refrigerator from Judd and Black, but Judd and Black pulled a fast one (unethical behavior) on this family man. Im currently waiting for a call from their manager Sean to advise me what my options are. Judd and Black does have their own one year warranty, so now it remains to be seen exactly whats covered with their warranty (my floors better be)... I will post more later to advise everyone how Judd and Black has resolved my issue. Thanks again,

Chuck Weinberg

I went in to Judd and Black in Marysville just inquiring about a dishwasher replacement. Met Dave Richardson for the first time. He is very knowledgable about his products and a straight shooter. I got a fantastic price on the dishwasher so much so that I also purchased a new Kitchenaid stand mixer, which was also a fantastic price. I installed it myself, just because, and they set me up for the install and it went perfectly. The dishwasher is super quiet and works great. Thanks Dave- Ill be back and have already referred a customer your way. Good job.

A Private User

I had intended to buy my oven elsewhere when my other half suggested J & B. We found their store in Marysville and were delighted to get a cheaper price there than at the other stores we had checked. When they couldnt get my chosen oven in before Christmas, they loaned me a brand new oven free of charge so I could still cook my Christmas turkey. Thats service!

Richard Fuller

They will compete with pricing. My delivery experience was horrible. Damaged my flooring and the delivery people were in a HUGE hurry which probably led to my floor damage. After calling J&B they sent out another business to fix the flooring damage at least.

Racy Thelander

The guy that helped me was super nice going to buy my dish washer here to way better then albertlee

Hugh Powell

Great. Chris Foss is great salesman who knows his craft!