Rite Aid

Category:	Pharmacy
Address:	2131 SW 336th St, Federal Way, WA 98023, USA
Phone:	+1 253-952-2803
Site:	locations.riteaid.com
Rating:	2.7
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 10

Reviews 16

Meli Ssa

Issue every single time..... you call prescriptions in through their automated system; go there hours if not a day after its supposed to be ready, and its not ready.... their lame excuse each time is that "oh was it through the automated system?". Yeah well Ive called in directly to someone before just to be put on hold forever with someone who is very slow or doesnt know what they are doing.... just to show up and have the prescription still not ready when they said it would be........ this place has horrible customer service. No excuses when you can never have prescriptions ready on time once... no matter which method is done from customer... the worse part is they dont even say sorry.. once... its not rocket science, the medication has not changed for years, the medicine, the dose, or the frequency... and refills are available and no insurance changes, so get it together. Last chance to get it right, if it will be messed up again, Im done. Get some decent workers and meet your times, or expect many more negative reviews and customers leaving. Sucks to be treated like this when youve been using the same place for so many years.

Maddie Roling

Im honestly sick and tired of this pharmacy. They tell me all the time my meds will be available at a certain time the next day. I get there and they tell me its not ready come back tomorrow. Im diabetic I cant not go without medicine and when you play around with my meds Ill take my business else where. This store is a joke and I hope it goes down in flames. Ill find a pharmacy that can give me actual times. If this wasnt the 5-6th or so time I wouldnt be so upset. Just avoid this store.

Richard Mahoney

place is the cluster - nice people - utterly disorganized - add 1 or 2 days to whatever they tell you - cant wait for CVS to move in across the street - this place will close - has too - been this way for years ..no compelling reason to stay - they arent cheap either .. not paying for abuse any longer - this place is run like the way things were run 20 years ago .. need I go on - ok - Ill stop - you get it ..

Billy Sutter

Call ahead, come in, wait an hour, get about a third of a refill, "Come back tomorrow for the rest." Next day. Call ahead, come in, nothing, "Come back tomorrow." Third day. Call ahead, come in, "Here ya go". Get home to find I only got the second third of my refill. This is now the second time Ive had problems here... which isnt great since Ive only used this location twice.

Andrew Kragt

Slow pharmacy. Even if you call ahead Ive had to wait 5-10min. Another time I was there right when it opened at 7am. It took 20min to get the prescription that I called in the day before. This was for an inhaler that sits in a box on the shelf, nothing fancy.

Will smith

They have a very knowledgeable pharmacist, with very nice staff. She was very professional and courteous, and made me feel welcome as a new patient. I would definately return to this pharmacy

Brittney Jensen

Rude pharmacist. Medicine not ready even though doctor sent it in the day before. Also other people had same issue.

Carol Sterley

Same as the other reviews. Disorganized, cant find your doctors orders, etc. Moving on out of this system.

Brittany Owen

This is the worst Rite Aid Ive ever been to. The staff is very rude and slow.

River Eibey

The staff here is so unbelievably nice and so is the pharmacist!

Ken Lopez

Never had a problem with there costumer service.

Josh Stinson

They carry a lot if the random candies i love