Category: | Sporting Goods Store |
Address: | 10418 Hull Street Rd, Midlothian, VA 23112, USA |
Phone: | +1 804-276-2293 |
Site: | bobmoatesgunshop.biz |
Rating: | 3.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–7PM 8AM–7PM 8AM–5PM 8AM–4PM |
RI
Richard Harrison
I have found the staff and owner helpful and personable. Have bought several firearms and other sporting supplies there through the years at reasonable prices. I think "gun stores" must bring out the "attitude and BS" in everyone, sometimes good, sometimes not so and thus negative comments. I have not witnessed many negative incidents at the store and those were provoked by customer attitude. That aside, I have received good solid information, sometimes with disclaimers that it was "in my opinion." Solid store, reasonable inventory, knowledgeable staff, prices market compatible. I like going there. i find what I want or not, but usually find it next time.
RA
Ray Finkle
AVOID!!! Places like this give small businesses a bad reputation. Horrible customer service among everything thing else like their price gouging and poor excuses. Sold me a used handgun that wouldnt fire or discharge the round when I went home to test it out. When I brought it back 2 days later I was told that he didnt have time to be put on hold by KAHR (the gun manufacturer) and that it was now my problem to deal with. SELLING NON-FUNCTIONING GUNS SIMPLY AS USED AND TAKES NO RESPONSIBILITY... great service to tell a customer SCREW YOU! YOUR PROBLEM NOW. AVOID THIS PLACE and go to a real retailer, not a joke of a "sporting goods" store.
DU
Dustin Evans
Walked in to get a fishing license on 7/15/13 around noon and was "muzzled" (a rifle was pointed towards me) while a worker was setting the gun on the counter. I pushed the barrel away from myself and was stared at as if he could not fathom what he had just done. I never took down his name and he didnt even apologize, but he was a heavyset guy, thinning hair, blondish with a little red, gohtee, and thin-rimmed glasses. Gun looked like a lever-action Marlin sans optics. Needless to say I will never enter that store again since their workers can not exercise proper gun safety with customers.
CA
Cameron Hall
Their prices are higher than other small gun stores especially for items popular at the time with is understandable but 25% to 30% is uncalled for. The selection is fair and the customer service poor at times. Dont go into this store with questions of youll feel like an idiot. Ive purchased a S&W SV9E and Ruger SR40c. I will still go to the store from time to time but dont bother calling youll be rushed off the phone. The older gentlemens professionalism and ability to relate to a customers in the store are the only reason I will come back.
PA
Paul Robinson
I have been to this store about 5 times over the past year and its the same every time. The people that work there are very rude and condescending. They dont really answer questions, they just sort of stand there and make comments. If you go in this place as a novice, you will come out the same but will also feel embarrassed. I only live about 10 minutes from this place but after going there this weekend, I will never set foot there again. Too many other options. If they dont want my business, Ill take it some place else.
CE
Cesar Perez
I when today to this place to get some alive minnows, I drive 40 mins from my house, taday is Saturday I get there at 5:01 pm they close at 5:00 I told the guy I drive from really far away and he just told me really really rude, we closed, I said come on men is just some monnows, he said I dont care we closed, I will never come back to this place, im a bussinnes man and I have my own restaurant, I now a lot from custumers sevice and they dont even now about customers service.
NI
Nicholas Diacetis
I sold them my new Remington 30-06 with scope, shells, sling, hard case as I needed the money for an emergency when I moved down here from upstate NY in 2006. I got $200 from them. I went back 2 weeks later to buy it back and they wanted $425 for just the 30-06, no scope on it nor sling, they already sold the hard case and put the shells in their inventory. In the last 9 years I have spent over $6000 in "guns" but not a penny spent at Bobs as their prices are just too high!
SC
Scott McGregor
This place is terrible, staff is negligent, rude, and uneducated. They do not clean or inspect any firearms they purchase, they are also extremely overpriced, i usually stand there for about 15 to 20 minutes before anyone comes to help me even if no other customers are in the store and when i do get help the employees are rude and i often feel like i am being belittled by them, I would advise anyone not to purchase anything at bobs, overall its just a terrible experience.
A
A Non
I really hate going to this store. The selection is never great, though I have seen worse. The prices are unjustifiably high and their transfer fee is one of the higher ones in town. All that I could get past, the thing that bothers me most is the employees. They are all very rude and condescending and half of them dont know much about what theyre selling. My advice is to go down the road to one of the other gun stores. You wont regret it.
EL
Elizabeth Dunn
Customer service sucks. Husband went in today looking for some fishing gear to take the kids out fishing tomorrow and when he attempted to ask the two men for assistance they looked at him and turned back towards each other continued talking and totally ignored him, when my husband asked again he got the same response. Very rude and unacceptable. I will be sure to make this situation known to all friends and family. We will not be returning.
MA
Marvin Jones
hole in the wall shop went in one day was interested in rifle checked it out couldnt decide that day so i waited til next went back in following and was told price was 200 more than ticket or what was told day before asked if ot was a special or sale item that had expired and the guy was just like no prices are subject to change at any moment the guy said. wont be going back there needkess to say.
RO
Rod Navarro
I have bought several of guns from Bobs and have had no problems what so ever. I can say the majority of my weapon systems have been bought at Bobs. The people that are reviewing this place on a negative is because they didnt like what they heard about a gun they liked or bought. Hey you get what u pay for. Me on the other hand ill keep shopping at Bobs.
JE
Jeb Hoge
Small, dark, & cluttered, Bobs definitely has a personality all its own. The inventory, especially of older/used/vintage gear is ample. Ive found that the staff is personable and helpful but I also think their definition of customer service is "If you want to see something, ask, but dont waste my time." This works better for some people than others.
ST
Steve Kokal
Large selection for the size of the store. Very friendly staff, knowledgeable too! Gave me a very fair deal both on purchasing one firearm and selling another. I went back to ask about a specific part of the firearm I had bought and they were quick, courteous, and helpful. Will be shopping there again!
A
A Private User
Bob Moates employees have the most rounchy attitude iv ever seen in my life, my wife and i visited once and will never return again, besides the shity services, the products were overly priced and were NOT quality at all, if you looking for good Quality and Service i would suggest you not go here.