Category: | Running Store |
Address: | 5600 Patterson Ave, Richmond, VA 23226, USA |
Phone: | +1 804-282-6600 |
Site: | fleetfeetrichmond.com |
Rating: | 5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
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David Baber
I have been a loyal customer since Fleet Feet Sports Richmond since they first opened. I regularly purchase their numerous products from shoes,clothes including socks to nutrional products. I have yet to be disappointed in anything that they carry.They have e ven ordered different colored shoes that they did not have in stock.Everything that I have purchased is of good quality. Fleet Feet Richmond stands behind the products that they carry 100 pecrcent and if there is a problem they will help you find something else that works better for you.The staff is exceptional! They are excited to see you when you enter the store and are eager to help you. They are very knowledgeable about all their products. They treat you like family! I would not go anywhere else.I am always recommending Fleet Feet to my co-workers and friends when they are looking to purchase a new pair of running shoes. mobile users: tap and hold to copy
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Sarah Crews
Ive been to several running stores to purchase new running shoes, and Fleet Feet Sports was by far the most thorough in their fitting methods out of them all. They measured me sitting and standing, felt each pair to see how it fit, watched me walk barefoot, and then watched me run in each pair of shoes I tried. Their staff was so friendly and helpful with all of the questions I had. In addition to their vast knowledge of shoes and running form, their staff was able to give me great recommendations on my options for refueling during a long race. As a novice runner, I felt very welcome and well taken care of. I came in looking for a new pair of shoes to reduce muscle soreness and blisters, and I took them out for a 4 mile run the next day. They worked perfectly! I highly suggest checking this store out!
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Sarah Zelenak
Your service is AMAZING! I came in for my first new pair of running shoes in years. My sister recommended your store. I had no idea that in addition to new shoes at a GREAT discounted price, I would leave with advise from an O.T. student on plantar fasciities. I have been rolling my calves and feet and feeling more relief than I have in months. I was beyond impressed with the service I received. Staff were friendly, helpful, caring, patient, and UNRUSHED. They were genuinely helpful in explaining and helping me truly understand why I have been in so much pain and what I can now do about it! The shoes are working out great, too! I am SO IMPRESSED with Fleet Feet and have already highly recommended you to others. THANK YOU for all you have done for me!
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William Morris
I bought a pair of Goodr glasses and I really enjoyed them for all the reasons advertised. However, somehow they got scratched within the first month. I went back to store to see what they could do. They were out of the glasses, and in the end, if they scratched it was my fault. But thats not where the story ends. The owner gave me his personal pair of goodr glasses as a replacement. He didnt tell me this, but given that I know he had a pair and the store was sold out, I know. I think thats pretty amazing.
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Phil Noonan
Someone there who is knowledgable about the shoes and can understand my needs once explained. Also, the fact that you can take them home and try them out for a period and still be able to return if they dont work out. Recently Ive bought 5 different shoes only to return them after wearing them in the house for a period of time and finding that they do not fit and hurt my feet. That is an important factor for me when I am buying shoes. So far I love the shoes I bought. They are very comfortable.
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Eric Robinson
We first met Jeff Wells shortly after he opened his store on Patterson Avenue. It goes without saying that his passion for life, let alone running, is contagious and he has infused that passion into Fleet Feet. His team is knowledgeable and personable...no robots here! We have purchased several pairs of shoes and a myriad of other gear with every experience filled with energy and smiles. I highly recommend Fleet Feet and encourage you to meet Jeff for yourself and reach your own conclusion.
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Jerry Kuthy
I really appreciated the friendly help that I received the moment I walked through the door from all of your staff. However, I am particularly grateful to Lesley who went above and beyond to help me understand the needs of my feet. She was great with her analysis and explanation to me of the type of shoe I needed for my foot shape. Lesley also worked very had to explore options with me and presented me with many options until I found what was a good fit. I made a purchase because of her.
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Patrice Harmon
Excellent service and availability of sizes! Jeff noticed a problem right off with my existing running shoes, and Emily measured me and found some better fits for my weirdly-shaped feet. I really appreciate their awesome exchange policy, as its allowing me to try a different type of shoe without having to absolutely commit to it. Everyone was fantastic, and I will definitely be back for my next pair of running shoes! I also appreciate their supporting SpeakUp!
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C Botsuds
The personal attention Fleet Feet gives is unmatched. Also, my favorite thing is probably that they NEVER try to "upsell" me. For example, last time I went in to get new running shoes, Jeff recommended a pair that were on sale for $70. Everyone who works here (and at the Short Pump store) is awesome. I wouldnt be a runner without Fleet Feet, and I carry around their business cards so I can pass them out to anyone who mentions running or fitness to me.
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Vincent Fabiano
A very attractive store with a great selection of shoes and running apparel. The customer service was excellent. Harper, one of the store associates, found the perfect shoe for me. She was very knowledgeable and friendly. I thought it was awesome that I could try on multiple shoes and jog with them on outside! Kudos to the the store manager, John, and his team! I will be back to buy more items.
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Leah Reaves
My experience here was great, Leah was knowledgeable about what I needed and asked a lot of great questions to get me where I needed to be. I have never been sized for a running shoe before and was having some knee pain. After meeting with Leah, I got the right shoes and some good advice! my knee pain is getting better and I actually feel like running. Thank you!
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Dudley Strosnider
Great service! They took the time to really watch how my foot runs and is shaped and let me try on multiple pairs of shoes, even allowing me to run outside in each pair (while also testing out a pair of synthetic socks!). Would recommend Fleet Feet to anyone getting ready for training/race season and looking for a quality, foot-specific pair of running shoes!
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Nina Ashley
The main reason that I love Fleet Feet is the staff. Everyone is so very knowledgeable and helpful. Each person that walks in the door is treated special and made to feel at ease. Your inventory options are plentiful but it is the attention and expertise of the sales force that makes Fleet Feet stand out above the rest.
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Nancy Leonard
I appreciated having an opportunity to ask questions and to work with a knowledgeable sales representative. I was extremely pleased with the shoes and clothing that I purchased as well as the individual assistance and customer service that I received. I will be returning to Fleet Feet for all of my running gear.