Category: | Tattoo Shop |
Address: | 2525 W Mercury Blvd, Hampton, VA 23666, USA |
Phone: | +1 757-848-5506 |
Site: | rocksteadytattoo.com |
Rating: | 4.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM |
CE
Celena Braxton
I had the worst experience at this establishment today. I have gotten a tattoo done in the past here before and went very well. I also know others who love to go here. But today I wasnt expecting to get the service I received. I wanted angel wings with two halos on my wrist in memory of my grandparents who both passed within 5 months of each other. The tattoo artist drew a design and I said I liked it. As he was setting up, I got to thinking about how big it would be and wanted something smaller like a linear outline with two halos. At this time I was still waiting at the front desk and havent been seated in the room yet. I asked the artist if we could change it, not discrediting his work at all. He asked if it was a budget issue and I said no, that I didnt mind paying the $100. He said well I set all this up and you said you wanted this design and then said he wasnt going to do it. I was thinking really? I told him Im not allowed to change my mind?! Its going to be on me forever and meant a lot to me. He said nope I cant do it. I told my friend lets go and we walked out. I never felt so disrespected and humiliated in my life. Im still a paying client and dont you want your client happy in the end? That is what customer service is about, right? And what makes it worse is nobody, I mean NO ONE in the shop said anything and just let me walk out. Worst experience at a tattoo place. I wasnt even sitting in the chair yet and he could of handled it differently instead of basically telling me no and the end result be me leaving. Wont be going back there. Worse customer service!
MU
mustang Rita
Classy decor & sanitary conditions are most definitely met here. However, the tattoo artist I had was arrogant, snarky, and appeared to not care about the vision I had for my tattoo nor the price range I wanted to stay within. At $125/hr (they dont do flat rates when you show them a tat you want done) & youre led to wonder if they dont milk the hourly-rate system just a bit...perhaps its the ambiance youre paying the extra $$$ for. Ive gone for 2 sessions for the same tat (thought it would only take 2 at most!). I was never the one to stop the session - hed stop either out of his own fatigue/etc or need for a ciggie break. I was initially led (after I seriously pressed to get an estimate) to believe that this tat would cost around $450-500. Instead, Ive shelled out $500 for a job thats still incomplete and that will cost a total of at least $750-800 if I stick with him - Id planned on spending only $450-500 & let them know that from the very beginning....so I found another establishment to finish it off for a more reasonable price. However, the work (lines & vibrant colors, etc) is good...but only time will truly reveal the quality of this permanent art.
MO
Monica Davis
I have been going to Rock Steady since 2011, my artist since day one has been Will - and I can promise for as long as I live here, it will always be Will. Bottom line - he is insane talented, his work speaks for itself. We are currently working on a full back suit, and it has been an incredible experience - I have actually considered these sessions therapeutic in a sense. Besides that, which in my opinion is just as important - is decency and respect to the client. Will and the entire staff have basically made me feel like part of their tattoo shop family - the entire crew there is seriously rad and down to earth - super friendly and absolutely hilarious! I also love the Shop Manager Joey b/c he is always there if we need something, he is super organized, and welcoming to every client I have witnessed coming through the doors. As much as Joey is laid back and personable - he is just as much a solid professional who knows the ins and outs of the tattoo shop world. I am beyond grateful to have found a shop that I trust and consider my tattoo family. You guys are the real deal and I am super stoked to recommend all of you to my friends and family!
AM
Amy Rodriguez
Jesse is my go to guy for my tattoos. I love going to Rock Steady Tattoo shop. One of the pieces was a family piece he did on myself and 3 other members of my family. Another piece he did was on me and my best friend and tonight he started on my half sleeve. The studio is always clean, the staff is always professional and friendly and above all, honest. My original vision wasnt possible because of the size of the piece, the piece I wanted, and a tattoo already on the canvas. However, Jesse came up with an alternative plan that will still bring my vision to life, in a completely unexpected fashion and I love how it is shaping up. He also connected my husband with another artist for his next piece. I love how the artists will refer to one another who is best suited to each style of work. You cant go wrong with this place. They are not cheap, but I stand by the motto that good tattoos are not cheap and cheap tattoos are not good!
LA
Lauren Dumas
Blake does mine and my husbands tattoos. If you want a Japanese-style piece, hes your guy. Hes also perfect for anything with extensive line work. He works quickly and isnt heavy handed. Blake is very fair about prices and the time he spends with you (he doesnt take multiple smoke breaks like others Ive encountered over the years). Hes a cool f$&@ing dude and has become a good friend of ours. Cail has pierced me several times, both conventional and more taboo piercings. He is excellent! He has an overall calm aura that radiates to you and keeps you from being too nervous. He is thorough in every aspect of the piercing process and is refreshingly honest about what jewelry or piercings would look best for you. Should my kids choose to have their ears pierced I will bring them to see him. Hes that phenomenal!
ME
Megan McDaniel
If you are looking to get a tattoo, go here! If was easily the best experience I have had while getting a tattoo. My artist was Jesse, and he verified everything to make sure it was exactly what I wanted. His pricing was very fair and he took the time to ensure that everything was placed perfectly and constantly checked to ensure that everything was even and looked right. Jesse also stayed an hour after the shop closed to finish my piece and never rushed through it so he could go home. I am 100% satisfied with my piece. The shop is also extremely clean and everyone is very friendly. I highly recommend Rocksteady and will be going back for all of my future tattoos!
JU
Jules Michael
Today I have seen a better organization to get a best tat. I went into with my little sister, and I have to say i was amazed by how clean it was and surprisingly spacious even the decor was awesome. If u want to get a tattoo with friendly people, I choose this place. I had to wait for almost an hour for the next artist. It was okay, I was occupied with my sister while we wait and the music was just perfect if u love old rock lol. The artist I got was Jess, he was very friendly and talkative to me and my sister while he did my tattoo and the tat was a very good price for a marine quote for my dad. Thanks alot Jess, I will be coming back for another one soon.