Cold Stone Creamery

Category:	Ice Cream Shop
Address:	836 Eden Way N #141, Chesapeake, VA 23320, USA
Phone:	+1 757-353-3222
Site:	coldstonecreamery.com
Rating:	4.2
Working:	11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM

Location

Photos 83

Reviews 22

Kristina Nash

Normally, I would have a great experience coming to this Cold Stone due to its great customer service and quick pace. However, today was a different story. I picked up two birthday cakes. $125 worth of cake and ice cream as I always do monthly for my job. One of the boxes to the cake was torn on the bottom, as if someone got hungry and took a bite it off it. None of the two employees present even offered to replace the box, which could potentially make the cake fall. Instead, they want to depend on tape to patch up the torn box. The tape kept coming off as they were attempting to secure the box close. Also, there were no offers to take my cakes to the car or even to hold the door open for me, as I would normally receive when I order cake from here. I was pissed. If it wasnt for the fact that I have to come to this specific Cold Stone monthly for my job, I would never come back again.

Brad Hoyt

Great ice cream, and good choices. It was packed. We stayed for about 1.5 hours and talked and hung out. It was packed the whole time. A little pricey for ice cream, but finally definitely delicious. Parking can be troublesome.

Kayla Morgan

3 different times I have been to your business, and yall been lined out the door, and someone still clocks out and leaves, that should be uncalled for, help your coworkers with the line, then leave!!

Nathan Tillett

Excellent! Friendly staff made me feel welcome. Place was pretty clean for an ice cream shop. Usually, you come in and the floor is sticky, tables are a mess. Not here!

shauntia woods

Awesome.... if I could give them 10 stars I would. The ice cream is outstanding, creamy with every bite. No more store bought brands for me.

Chad Craighead

Coldstone has a good reputation for being consistent across all of its locations, and this one is every bit as good as any other.

David Thornton

Amazing ice cream and the service has always been great. They did an amazing job on my daughters birthday cake as well.

Amanda davila

Stay away. It will make all other ice cream gross. Cold stone is the best. The churro with mint ice cream is ecstasy.

Cereza Ford

This is an amazing store. The people are wonderful, the service is amazing and the ice cream is unforgettable!

Sharon Sockman

Have gotten MANY cakes in past. Service as bad. Not even busy. Walked out and no one got a tip.