Always Used Auto Parts

Category:	Salvage Yard
Address:	1604 Steel St a, Chesapeake, VA 23323, USA
Phone:	+1 757-558-3660
Site:	alwaysusedautoparts.com
Rating:	3.7
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–2PM Closed

Location

Photos 16

Reviews 12

jasmine whitley

Well my first experience was THE WORST. First off, Im a women and dont mind getting dirty. I went go this junk yard to purchase an Acura rim.First I called and was told a "tire" is worth 40 bucks, I asked does the tire and rim come as one, he said yeah if you find one, I said ok. I picked my rim and it was fine, worth 40 bucks.. but then the gentleman at the counter with shades on asked me If I need the tire on the rim ... I said it depends if the tire dont have a leak. Another black gentlemen came from the back and said, Ill pUT air in it to see if it has leaks I said ok. He rolls the tire and rim to the back and back to me and say, " there are no leaks its a good tire too".. that was 7/18/17 today is 7/20/17 and the tire is completely flat and my car has not move since Ive purchased it. I called and asked if there was a way I could get my money back to go buy the tire I paid 30 bucks for and his reply was "well I can give you store credit and you can come see if we got one".... but he say they dont have inventory on tires... SO WHY WOULD YOU TAKE YOUR TIME TO TAKE FROM A WOMEN ? IF YOU KNEW THE TIRE HAD A SLOW LEAK IN IT WHEN YOU PUT THE AIR IN IT YOU SHOULD HAVE JUST BEEN A HONEST SALES REPRESENTATIVE BUT YOU GUYS WERENT. YOU SEEN A VONERABLE FEMALE AND WANTED TO TAKE ADVANTAGE AND HAVE ME PAY FOR YOUR LUNCH. I AM VERY UNSATISFIED WITH THE SERVICE AND I WILL NEVER AGAIN. AND YOUR WELCOME FOR YOUR LUNCH.

Jacky Moon

Severely over priced !!! If youre gonna get small stuff then theyre good , however for engines and transmissions they suck so badly , they tried to charge me 750$ for a used tranny when I went to pick and pull and got one in perfect condition , for 128$, after my core , 158$ before my core , so I called and talked to the owner to see if there was some major difference or something , cause the other 7 yards I called were so much cheaper I couldnt understand where he was coming up with such a crazy price from , and he acts like theres some difference in the trannies . But theres not it was the exact same one he was trying to hustle off , for 7xthe amount of any other yard . Well good luck with that BS , I could buy 7 transmissions from pick and pull , LKQ , or ingrams . Please save yourself the BS and go anywhere else for used trannys cause hes a joke !

travis saylor

DO NOT BUY A TRANSMISSION FROM THESE GUYS!! I purchased a transmission from this location. It was supposed to have 30 days warranty on it and it never worked after I installed it. I took it back to them asking for some kind of resolution and they told me it was the installers fault but they said they could sell me another one for less money? I never even drove the car any where and it was my fault it does not work? I spoke with Butch on this and he was a nice person but would not help me out at all. I do not recommend them for anything at all. They only care until they get your money. DO NOT BUY A TRANSMISSION FROM THESE GUYS!!

Auto Expo

Dishonest business practices, which is what you can expect. Called about a parts was told one price over the phone, even asked two times just to make sure there is no extra charge for pulling the part from the vehicle which was confirmed over the phone. Even overheard one of the employees say itll take two minutes to pull the alternator. When I sent a rep to pick up the part was charged much more than what was told over the phone. The best part, the alternator was bad to begin with so no quality control. Stay away and just buy your parts on eBay. Good luck sustaining a dishonest business in a very social media transparent era.

Dindu Nuffin

"Reginald Taylor 1 review 2 months ago Horrible experience wouldnt recommend to anyone I purchased a electrical part that should have never been sold now Im out of money w a defective part" I was there the day this guy called they offered him a credit and to replace the part that he choose and pulled himself!! He then proceeded to threaten the staff over the phone and said "Ill put it to your a**, Ill shove this part up your a**. " No wonder you didnt get any help buddy you threatened violence on these wonderful hard working people. I dont go here often but theyre always helpful and have a huge inventory.

A Private User

I highly recommend Always Used Auto Parts. Not only did I receive exceptional service when they put a transmission in my car 1yr ago which runs absolutely fine by the way. I also recommended them to a family member who also needed a transmission a couple of weeks ago. They gave a very reasonable quote & included towing at a price that NO OTHER PLACE CAME NEAR...which we were very satisfied with. They were HONEST with me & my family which means alot to me & goes along way. I will DEFINITELY recommend them again & they will always get my business and a very special thanks to Mike...job well done. Andre

Mike hunt

Do Not waste your time or money going to this horrible place Theyre the most arrogant unprofessional people that Ive ever had to do business with. They are nothing but a bunch of rip off artists and shysters. I was quoted a astronomical price for the part I needed, and when I tried to ask about a lower price I was told by the owner "Ive got it, you want it, youre going to pay my price" I dont know how they keep the lights on with customer service like that.

heather lee

After calling several junkyards yesterday to look for a door for my husbands truck, I began getting aggravated because how they were overpriced a door was, but imagine how happy I was when I called always junkyard :) They had the door at a reasonable price the staff was friendly and bobby was absolutely wonderful and assisting me -THANK YOU !!!!

A Private User

Bought a motor from them, was not told that part of it was broken, costing me an additional $250 before it could be installed. When I called them to talk about it, I was brushed off, and had to eat the expense. Not only will I never do business with them again, I would recommend that no one else does. BUYER BEWARE!!!

wesley gonsalves

Im at Always and purchased a 06 Nissan Altima Headlight assembly Friday and picked it up today (Monday) for a REALLY GREAT PRICE!! This is a great place & very knowledgeable service works. Thank you for all the help,fast & easy service provided by yall! 5* place in my automotive needs!!

Christian Wilder

If you want the most for your money. Come down to always used auto parts. Staff is awesome. They brought out the car loader picked a car up an helped me get the parts I needed, and gave me a great price.

Kenny DuBose, Jr

They are laid back yet professional and willing to work with your budget. You can pull your own part or t gey will do it for you. Best of all theres no yard fee to get in. I will continue to use them.