The UPS Store

Category:	Shipping and Mailing Service
Address:	2711 Buford Rd, Bon Air, VA 23235, USA
Phone:	+1 804-560-5560
Site:	theupsstorelocal.com
Rating:	3.8
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 10AM–3:30PM Closed

Location

Photos 9

Reviews 6

AM Shawn

Had a box to drop off (already labeled/postage paid) on a Saturday afternoon. When I saw online they close at 3:30 pm, I phoned (at 3:15 pm) and asked the woman who answered if the store would be open until 3:30 pm (to make sure I wasnt driving down the road for nothing). I mentioned I had a small box to drop off and lived in Bon Air, about 10 mins away. She confirmed they would be open until 3:30. After having to stop at a couple red lights enroute, I pulled up to the store at 3:29 pm (according to my T-Mobile cell phone). I was frustrated to find the door to the store locked and the employee inside counting cash from her drawer. I pointed at the box I was carrying and asked -- through the glass door -- if I could just drop it off. The employee reluctantly came to the door, unlocked it and said she had already shut her computer off and therefore could not accept the package. Stores -- especially shipping stores -- need to stay open until their actual closing time... rather than some ambiguous time decided on by the closing employee. The fact I had phoned and told her I was on the way makes this episode even more annoying.

Emma Craft

I needed a package mailed in April, it did not get sent, they NEVER contacted me to let me know it was sitting at the store. I found out it never got sent because the company contacted me 2 months later. I returned last week to have it sent out, and it still was not even sent out until I came up to the store TODAY. I had to watch them physically place it on the truck. HORRIBLE service. Will NOT be using UPS again.

Christal Simpson

Awesome location. Friendly staff. I had to walk in with a box and my son in a stroller. The employee came over to help me and She took the box for me. we were in and out within seconds. It took me longer to get my son out the car then it did inside getting a packaged shipped.

Eric Gehler

Good quick ups store, good staff, great for quick shipping or picking up. Can fax, make copies if needed.

Aniruth Oblah

The people who work here are pleasant and helpful.

High InternationalBitteringUnits

Friendly and quick