Office Depot
| Category: | Office Supply Store |
| Address: | 20075 Interstate 45 N, Spring, TX 77388, USA |
| Phone: | +1 281-651-0712 |
| Site: | officedepot.com |
| Rating: | 3.5 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM |
Location
Photos 45
Reviews 56
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Shelby Reeves
We are very frustrated with Office Depot when ordering merchandise that is not in stock at the store. We ordered a two-piece desk on December 29th, 2014, and it was supposed to be delivered on January 2nd. When January 2nd rolled around, and we had not received our merchandise, I called the office depot 800 number, and they could not give me any information on where our merchandise was. Office Depot uses a third-party delivery company, and they give you no way of contacting them or tracking your order. It is January 14th, and we still have not received our desk, and the office depot staff agents can not contact the third-party company to find out where it is. They had to reorder the merchandise, and now we have to wait another week before it is expected to be delivered. Moral of the story: dont buy things that are not in stock at Office Depot!
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Sabrina T
The only reason Im giving them a 5 is because Mathew the Manager saved my work life. Yes, I had bought a extended help for setting up my HP officejet printer, unfortunately it got tossed out and I could not find my code to call the help desk. I had one tiny request for setting up and at least 3 folks in this store could not help me in the last week. Would not even try!!! Until today I called and luckily they put Mathew on the phone and he helped answer my question. They need to give this guy a raise for sure!!! Thank you Mathew so much!!!!!!
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Chris Jordan
Just witnessed the "on-duty" manager refuse to refund an elderly Army Veterans money on a printer that was obviously never opened because of their strict 14-day tech refund policy. He suggested that there was nothing he could do and that he "try to sell it on eBay or something." Ill not be returning with my business. Plenty of other places to buy office supplies and technology that give their managers some lead way on refunds and promote better customer service.
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Angel Charles-Roberts
I ordered posters and a banner for my sons graduation. One was supposed to be done by 7 PM the same day and the posters by 2 PM the next day. I arrived at about 4PM the next day to pick them all up at the same time and none of my order was complete. They couldnt tell me why. I had to make another trip to the store that night to pick up banner and told them to cancel the posters. They never did so they should arrive in the mail in a couple of weeks. SMH!!!
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Paige Fisher
Customer service over the phone was phenomenal. Coming from someone who has worked in guest services with a large emphasis on phone etiquette I was pleased. The gentle man was extremely helpful, efficient and kind. Not something you get most places these days.
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donte richardson
In and out most times, slight hiccup with the guy who suppose to get the electronics from the lock up area. He was less than shirtless and poor in customer service. Hes probably the Sup. Im glad that the other reps in the store dont follow his lead.
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christopher bake
One time I had a big customer service issue with this place. Everyone from the corporate office down to the store manager contacted me and were very great. I still shop there for all of my office supply needs.
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Garrett Mixon
They were mean to me when i tried to buy chicken in the chair section. I also asked for all their printers and they said they were going to rape me and my 56 daughters that I jumped the border with.
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Mercedes Zuniga
This review is for their printing department. This was the final result of my invitations project. Will & Jacob were very helpful and patient when helping with the printing and cutting process.
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Edilberto Cala
Muy saludables para los que nunca antes había manejando en esté hermoso pais
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Eric Jacquin
Dont give these people your business! Too cheap to give away the boxes theyre going to crush. Was going to buy extra supplies while there, but never going back now.
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J. R. Jones
Knowledgeable and politely helpful staff. I was not swarmed or pressured. I get the idea they have a good manager who cares about training the staff.
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Cindy
Office Depot has the worst customer service I have ever experienced. Every single time I go in the store its the same. Staples, here I come.
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Lance Badoni
BLUF: Falling into disrepair. This used to be a nice location but has since begun to fall into disrepair. The building smells of mildew.
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Stuart Glasscock
Hit or miss with availability of some.items being in Stock. Price at store sometimes differs from what is posted on their website.
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T. Yarbrough
This team rocks they are all over it. You need tech service talk to Greg. He knows his business. Matt the manager is great.
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Tesha Williams
Always friendly and easy to get in and out. Focus on quality and if not right they will gladly fix or give you a refund.
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Kayti Thomas
Went to a couple stores before Office Depot for stationary.. shouldve started here. Obviously biggest selection anywhere
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A M
Print and Copy has the worst staff I have ever dealt with...completely clueless. They consistently mess up.
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NICHOLAS TOLKSDORF
Office Depot is a very profession place of business. They always have eveything I need for my businesses!
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Monique Parks
Maybe it was just the day but no customer service from their employees, slow lines, and slow to help.
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Shelli Nunciato
A little expensive. Associate was not knowledgeable about where to find products in store.
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Donna Monroe
Had a document scanned and emailed. All went well and the clerk was friendly and helpful.
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Jason Martinez
Stores been remodeled since last time I came here. Better look and easier to navigate.
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Rebecca Stilts
Pick up your online orders somewhere esle. Not a fast or pleasant exerience here.
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Feleicia Tovar
Disappointed they didnt have Plantronics binaural headsets in the store.
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Chris Saner
They have streamlined their inventory to carry a more limited selection
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John Skero
Nice varieties of office products, moderate prices, helpful staff.
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Eduardo Jacobo
Familiar staff, and of course love the smell of office supplies!
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Lisa Gilbert
Store is small and cramped and never has what Im looking for.
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Helen Meyer
You can never find anyone to help you,prices are high.
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Mike Jones
How to return an item and everybody was very helpful
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Ken Mckenzie
It was horrible waited in line for over an hour
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Shuan Dixon
Print service A.M. not pleased with service.
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Anton K
Just another Office Depot, nothing special
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Ann Kizzee
Cashier was extremely patient and kind.
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Anna Stone
Dying store used for a random pop in.
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Elizabeth Creel-Olivera
Great service people. Very helpful
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Diana Pemberton
Great sale prices. Great staff.
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Tim Thompson
Nice place, recently remodeled.
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Dwight Osteen
They have a FedEx drop off spot
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Gerald Quinn
Great for most office supplies
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Fred Blanton
Not as big as it used to be
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Hildergarde Sergeant
Very good. Good help.
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Tish Holt
Get all your office needs
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Kendolyn P.
Awesome Customer service
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Jermaine Robinson
Helpful people work here
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Reggie Griffin
Awesome customer service
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Grace Couch
Great customer service
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Jacob Ramos
Great customer service
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john smith
Very helpful staff
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Anthony Joseph
Decent service
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Rodrigo Becerra
Awful service!!
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Tami Engle
Great service
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Reginald Texas RVP
Good
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Rosmery Monzón
Good
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