Ethan Allen

Reviews 3

CO

Connor C

Ive worked with the Ethan Allen Dallas Galleria store for a few years and recently started working with the Ethan Allen Southlake store after my recent move to Colleyville. First, the Southlake location is extremely clean and appears to have a good selection of EAs products for viewing on the sales floor. After a bad experience with a competing furniture store in Frisco, I asked Jo Brabham from EA Southlake to help me with a small project selecting dining room chairs to coordinate with a few existing items. I have to say I am so thankful I decided to work with Jo on this small project. Jo took the time to review my request and try to understand my design preference. She took time out to come to my house to ensure the options selected were a good fit. I really got the sense she was concerned about 1) my satisfaction 2) actually listening to my design preference and 3) finding options that would work from a design perspective but also keep me happy based on my tastes. I did not feel I was being pressured to buy anything or that something was being suggested Id be unhappy with just to make a sale, which I really appreciate. I truly felt I was getting advice from someone who actually understands design concepts. After placing my order, I received a call to update my on the status and was told to call at anytime for a status update. I received my order 2-3 weeks earlier than the projected date. After my 1st experience, I asked Jo to help me fix a mistake made by a competing stores designer for a club chair. Again, I felt there was an effort to understand what I want and keep me happy while also picking something that will truly look good in my house. I look forward to seeing the chair once it arrives in a few weeks and am confident Ill be happy with it. Furniture is very expensive, and I have learned the hard way that you have to be educated on what you are buying and ensure someone is guiding you to make the correct choices. I am confident EA Southlake will provide proper guidance and look forward to continuing to work with them as other items come up with my house.

JO

Jordan Fowler

We used Ethan Allen to furnish our new home and couldnt be happier. Ricardo provided us interior design advisement and his selections were fabulous. The degree of customization is unique and we got the transitional look we desired (not too modern, not too traditional). Their customer service is impeccable and attentive. And your furniture will last a lifetime as it is incredibly well made.

SI

Simon Rodrigue

Great service and one place where you can find non Texan furniture