AT&T Authorized Retailer
| Category: | Cell Phone Store |
| Address: | 566 N Hwy 123 Bypass, Seguin, TX 78155, USA |
| Phone: | +1 830-303-3267 |
| Site: | att.com |
| Rating: | 3.3 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
Location
Photos 10
Reviews 8
MA
Mason Norris
Worst ATT experience! Not even a real ATT store. Just an authorized dealer. Sales staff took complete advantage of my elderly grandmother. She went in for help with IOS upgrade on her wifi iPad. They told her couldnt be helped and ended up selling her a new iPhone and new iPad, with cell service on both, locking her into a two year agreement. When she showed me her "broken iPad" I was able to complete the iOS upgrade in 4 minutes. Nothing wrong with it! I called them to see if the manager could help us with the unnecessary equipment. Since we were 10 days outside of return time, they refused to help. With cockiness and arrogance. Unbelievable! Fortunately, I called the REAL AT&T, and they took care of everything! Shame on Chase and Joey for not doing the right thing!
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Rebecca Bishop
Sure is funny to me that ATT would sell me a phone cord that quit working within 6 weeks and not refund it. They replaced it once, but that one also quit working within six weeks. I bought it at that store ($27) because I wanted one that was truly compatible with my IPhone 6 and Macbook, one that worked. They sent me to the company that handles the warranty, who offered to replace it yet again. I told her that I really just wanted my money back. She said that would be up to the store where I purchased it. Lesson Learned and now I will be sure to broadcast it where ever and whenever I get the opportunity.
JE
Jessica Smith
I wont go any lower than 3 because I never actually got to talk to anybody at the store. Im sure theyre all a bunch of really nice people, but they completely ignored me because I was not there to set up a new phone. All I wanted to do is buy a cable, but there was nobody to help.
GR
Gregg Collum
Mislead by sales person regarding veterans discount, no savings at all after 2 hours with sales rep. Got ATT bill and the discount I was to receive does not apply to my plans at all YET I was assured and told it would, so I switched plans and bought another phone.
TH
Thomas Estrada
Great people. Great service. Handled everything I needed very promptly.
A
A Private User
Out of three visits they are very good.
GA
game freekbr
The employees are very nice and helpful
A
A Private User
nice store
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