Barnes & Noble
| Category: | Book Store |
| Address: | 801 W 15th St E, Plano, TX 75075, USA |
| Phone: | +1 972-422-3372 |
| Site: | stores.barnesandnoble.com |
| Rating: | 4.2 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 10AM–9PM |
Location
Photos 100
Reviews 37
CH
Chrissy Sperry
I keep trying to like B&N but they dont make it easy. The employees at this location are pretty much worthless. I dont know how many times Ive been here and had employees just walk past me like I dont exist. The checkout experience isnt much better. These are not isolated incidents. Its this bad everytime I come here. Ive never been asked if I needed help. The prices are stupid high. If you want to save money, you havrle to pay for the privilege. They often times dont have what Im looking for. There is no way to help yourself because there are no terminals available to the customers to check stock. That means having to find an employee for assistance. Not an easy task. I will never understand how B&N stayed in business while Borders went out of business. Everytime I set foot inside B&N, Im reminded why I liked Borders so much. They had friendly helpful staff, lower prices and customer accessible terminals to look things up for yourself. They also had a FREE rewards system that actually not only saved you money, but also would accrue points for free purchases. I did my shopping free one time because I had so many points! Gosh I miss Borders!
LA
Laecy
They seem to have gone out of their way to make browsing as uncomfortable as possible. No comfy sofas, not even tables. Theres a handful of stiff wooden chairs in the window under the blazing sun, I guess as some token gesture of hospitality. When I want a new book but I dont know which one, I go grab an armful and spend a pleasant afternoon skimming through the pile. This store wants you to walk in, grab your book and leave. If I knew which book I wanted, Id buy it online. The opportunity to browse is the only thing that I go to brick and mortar stores for. This was an idiotic business decision.
A
A Private User
Perhaps because Plano is slightly more affluent than Dallas, this place is crawling with me-firsters. Its all about them. When youre walking, they insist on stopping and standing in your way. When youre still, they will insist you are in their way and try to make you move. Barnes and Noble has stoked the flames by offering a limited number of chairs, a perfect opportunity for me-firsters to "occupy" B&N. Also, B&N tries to railroad you into buying books by not allowing you to take them into the connecting Starbucks.
BE
Benjamin B.
Great selection of books, vinyl, Criterion, graphic novels, table top games, and collectibles. Booksellers are helpful and always make great recommendations. Im not sure what some of the complaints on previous reviews are about, the store is well stocked, clean, and the staff are friendly and helpful every time Im there.
LO
lordy hyena
Its nice and quite but some problems the prices are to high they dont have what i want they say "sorry we cant find it" is it to much to ask for a s.h.figuarts super sayien god super sayien goku i wish they did but one of the barns and nobles store made my day at least they had son goku
FR
Fred B Maphis
I was looking for a specific book but only had the authors last name, they helped me find what I needed though I had to go to another store. The staff was very helpful, will definitely go to b and n again.
HA
Harvey Lou
This place isnt bad at all, they have a huge amount of books and the employees customer service is amazing. They know alot about books and when I ask for recommendations they steer me into the right road.
NA
Nadia C
Its the typical B&N store. They dont carry a lot of my favorite craft magazines, but they always have items on sale/clearance. The staff is very helpful. They need a bicycle rack for the extra star.
GR
Greg McCoy
Nice location like all B&N, not much seating throughout the store though. Its nice to get a Starbucks and preview books and flip through a mag but not many chairs. Nice kept store all together though
JE
Jeffrey Sullivan
poor selection for a chain bookstore, have yet to meet a very knowledgeable service person that can answer questions about current prize winning publications or availability/selection
ST
Stephanie Taylor
You cant beat that new book smell. The cafe is excellent and their selection of gifts and games can find a gift for anyone. This is my go to when Im stuck on what to get someone.
JE
Jennifer Monteith
They are friendly and I found what I was looking for. They have a search option online to reserve before you get there. It makes it faster to shop if you are limited on time.
AS
Ashley Carroll
I love coming here its like my second home. The staff is very helpful and friendly and the Starbucks inside makes it the best place to stop by with a new book to relax.
TI
Timothy Hardin
Very disappointed.The service was bad,noone seemed to know the answers to my questions,and I was told they dont mail books/magazines.I left without purchasing anything.
GR
Grotty Rogue
I love still being able to go to a book store and look around. They have a great selection and never bother me when I read the 1st chapter to make sure I want to buy.
IS
Isaac Lindgren
This barnes and noble has very few seats available for customers and a separate starbucks you cant bring books into. I only go here if there is no other choice.
IL
ilikebells
Love to browse the books and see what I can find or look for a title I want. Coffee smells from the Starbucks waft in by the magazines. Aahh...
AM
amy carpenter
I wish I could read and have my coffee at the same time.. other than that they got a Hugh selection of books and the staff is very nice
MA
Marc Robinson
I really like the Starbucks that is within the store, and the ability to have a nice coffee while looking for a book is very nice!
RY
Ryan Faidley
This is by far the most comfortable book store I have ever been in. It has a great atmosphere and books of almost every type.
AM
Amy Faulkenbery
Rhonda is the best! Always super nice. Shes very passionate about books and helping people find their passion for books.
RO
Robert Mccraw
The employees are very nice and helpful. I also enjoy reading what I bought inside the starbucks connected to it.
ME
Melody Hudspeth
I used to enjoy coming here, but now they play loud, stupid music. It is not a relaxing place to come anymore!
MA
Mai Le
They have the quickest releases of book of all bookstores wicked cool. Got that from Ever After High
MA
Marlon B
Always have fun stuff for kids going on, staff is very helpful and hardly any wait for checking out.
MI
Miles Selvidge
One of the few major book stores around. Like still being able to browse through books physically.
ST
Steven Rogers
Good location. Better prices than I expected. Starbucks connected internally. Attentive staff.
LE
Leticia Fuentes
Les encanta a mis hijos adolescentes.
AN
Andrew Hilton
Great variety and pricing. Plenty of staff for checking all of us out. Quiet and welcoming.
DA
David Bronzich
A larger Barnes & Noble, two stories, with coffee shop on second floor. Large selection.
WA
Walter Alexander
Mucho por escoger para leer
DO
Doug Taylor
$32 for a book I can buy new from Amazon for $16? No wonder the store was nearly empty.
CH
Chin Chiu
Friendly staff. Book selection is not too varied. Prices are higher than other stores.
CA
Carlos Garza
Great bookstore. I found a good Google magazine. I lost it and hope to find it again
AN
Angela stanton
Good selection get cashier every time that only cares about you becoming member.
AL
Alejandro HernandezLuna
Nice place to spend a peaceful time while reading and drinking tea or coffee
NA
Nam Nguyen
They have a wide selection of books, I found all of the stuff that I needed.
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