Related: | noel furniture houston |
Category: | Thrift Store |
Address: | 9750 Fondren Rd, Houston, TX 77096, USA |
Phone: | +1 281-661-7692 |
Site: | buythrift.com |
Rating: | 4.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–7PM |
ME
Mel G
I just got back from a horrible experience here. First off, I LOVE this thrift store. Its clean, organized, and almost all the staff here are so friendly. Its not the cheapest, but I go here because the environment is better then most thrift stores. Today, I went and was quietly browsing the aisles. There were some kids that were playing with toys in the aisles, which was distracting, but it didnt bother me too much. Im usually pretty annoyed by kids running around, but I understand its a thrift store, and they werent being too loud or bothering anyone. All of a sudden, when I turn the corner a tall caucasian women (found out her name is Robin) yells at me from about 5 feet away and asks "are these your kids?". I was so caught off guard, I just smiled and kind of chuckled and said "no". I expected her to apologize, or at least smile back. Instead, she angrily turns to the next hispanic women and with an angry face YELLS "are these your kids". She kept yelling at every female hispanic customer. When I say yell...I mean YELL. Her voice was raised, and she had the most condescending and angry expression possible. Now, I understand the reasoning for wanting the parents to make the kids behave. However, the way she was handling this was not effective nor the proper way to treat PAYING customers. I dont appreciate being HARASSED while Im shopping quietly by myself. I didnt appreciate being yelled at either. Especially since I AM THE ONE who is being inconvenienced with the annoyance of the loose kids. She should have apologized to me for the fact I had to deal with it, instead of treating me like a second hand citizen. THEY WERE NOT MY KIDS. Not sure why she assumed they were. The funny part is, her approach didnt even work. She kept asking the kids to go to their parents, and they just kept running around. The mom told them to stay by her once, but they just continued to run around. Again, I totally understand the reasoning. But yelling is not helping the situation. In fact, it seemed to escalate the situation as the children started to run from her, and further away from their mom. The more she yelled, the more they ran. There are much more effective ways to deal with this. Make an announcement telling parents if they dont watch their children they will be asked to leave. Put signs up saying the same. Have a security guard to watch who comes in and have them escort out parents who dont supervise their children. The whole point is to make the place more enjoyable for customers, not worse. Essentially, this is private property, so they can escort anyone they want out. Just make sure you do your research on who the kids belong to before making an ignorant scene. I dont think I will be back. Which is really sad because I love this store. But if you cant train employees on how to deal with these situations properly I will not return. And to Robin, you sounded really condescending when you were yelling. Honey, your WORKING at a thrift store, and we are the PAYING customer... you are not above anyone. I am a medical professional who thrifts for fun. Next time, dont assume things about people just because your ignorant. Learn to treat EVERYONE with respect.
CO
Corrine Reynolds
This store is better and prices are much better and reasonable compared to the Goodwill. The selection is much larger and very well organized. Every day of the week they have a discount. Only thing messy about this location is the toy section. Parents leave their kids unattended to do their shopping and their kids make a mess. Although I can say the mess is way less compared to other thrift stores and places such as Ross. I do like how if an employee sees kids unattended they will go on intercom and make it known to the parent hey come get your child basically. Will come back to this location for other things for certain.
ER
Erza Baby
I love this place!!! everything is such an awesome price and the store is so clean and well kept unlike other stores. It only looks messy on hectic days like Monday or when everything is half off but that is because the other customers are savage. Sometimes parents let their kids play with toys everywhere but the staff tries to make sure their kids stay with them, which I love!! All in all I love this store!!! Keep up the good work Texas Thrift!!!
FA
Fatimah Nomani
Texas Thrift store is a Good store for gently used items staff is polite and helpful this store is not like other resale stores Clean full of fragrances very methodical prices and discount tags are visible store associates busy all the time cleaning and placing scattered items putting them where they belongs in general nice place to spend good quality time
I.
I. Cooley
Great store. Clean and organized. Each day one color tag is 50% off and another color is 30% off. The fitting rooms are very clean. The clothes are organized by size AND color. Prices are reasonable and there is something for every member of the family. Quality clothes for good prices.
BA
Baylee Russell
I’m not someone who’s embarrassed by the fact that I buy most out of my clothes secondhand, but I still think you should figure out a better way for us customers to navigate your business. It’s just too much to ask!
SH
Shantell Spearman
Great store! Very clean, friendly staff, & great selection. If you are plus size large selection from xl to 4x... House hold stuff, shoes, jewlery, and much more.30% to 50% off tags everyday... Awesome find!
GA
Gabriel Garcia
Muy buen lugar me gustan sus precios son accesibles y su producto de buena calidad
JE
Jerry Ramirez
Cant really give them a bad review. A thrift store is a thrift store and if you look around long enough you can find some good bargains.
JA
Jane Doe
Amazing selection and prices. I bought six shirts yesterday - $5.35. Going back today, my fourth trip within one week!
JA
JACQUELINE HAWKINS
LOVED IT, EVERYTHING WAS IN ORDER AND VERY CLEAN. THANKS FOR SHOWING YOUR CUSTOMERS YOU CARE... WE APPRECIATE IT !
KA
Karen Cooper-Smith
I LOVE this Thrift Store! They take time to put things of good quality out and their people are always helpful.
CH
Chioma Nelly
Am so mad about this place,not expensive is a good place to shop when u dont have money
ED
Edgar Medina
Good store but Worst service from just one person (grown person)made me not go back...
FO
ForReal2012
They have some really good items for great prices. Store is clean & well organized.
YA
Yahkera Harris
Nice place to shop when you want to shop on a cheaper scale...
LO
LORD LG
A nice and quiet place. Good for finding vintage items
TI
Tiffany Tinsley
Crowded, but good deals. Monday everything 50% off.
VA
vanesa rendon
Everything is way to expensive for used stuff here
NO
Noel Valdes
Scary, dirty substandard even for a thrift store.
AM
Ami _Doesit
Very Clean ! Nice discount! Well Organized!
R0
R05!3 CV
Got a bunch of stuff for a low price
JO
Jose Chavez
You can find some nice furniture.
JO
Jose Mendoza
Monday madness#half off
JO
jorge navarre
Good stuff
BL
Bliss Anuforo
Very good