Category: | Gift Shop |
Address: | 4760 Preston Rd #216, Frisco, TX 75034, USA |
Phone: | +1 972-377-0845 |
Site: | ediblearrangements.com |
Rating: | 2.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 12–5PM |
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Jeffrey Lee
Worst experience ever. Ordered $70 bouquet for my wifes birthday at 7am and it was to be delivered by 8pm. I called the Plano store to check status and Anthony was super helpful and gave me the phone number to the Frisco location. They would not answer their phone unlike Anthony who was answering after hours calls, so I had to ask him to have them call me because my arrangement never showed up. The lady manager said that they attempted to deliver between the time I call the Anthony and the time that they called me back which is complete BS. They also said the driver not really hard three times and left a voicemail. I had no phone call and there was nothing left and he didnt even try to deliver. I called the Frisco store back and demanded a refund, she quickly said OK no problem. There is no chance in hell I would ever do business with this place in the future and I strongly suggest going elsewhere.
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Carolynn Martinez
I placed a valentines order for a family member and got a confirmation email saying it was delivered. I called my relative to follow up and they did not receive the gift. I contacted the Frisco location and got on hold for a while. I understand this is a busy day but when the front desk representative got back on the line and said it may be lost and her manager said "If it is a delivery issue then it is not important and can wait later". And said it will be delivered tomorrow That is not professional services and they did not seem to care where the order was and hang up
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Scott Murphy
The other day was my anniversary and I went to Edible Arrangements and had the best experience! Not only was the bouquet perfect but the kindness and service that was provided was phenomenal! I took my 3 year old son with me and he was bouncing off the walls. AJ and Kinnadi were the two girls working and they were awesome! Extremely helpful in picking out the perfect arrangement while at the same time being really sweet with my boy. I highly recommend you go check out this location. All around great experience! And my wife LOVED her edible arrangement.
MA
Matt Gifford-Bartels
I work across the parking lot. I walked in, in the morning, to place an order for rake out. I was told to come get it anytime before five and put it in the fridge. Closing at 5pm and me still being at work till 7 I ran across the parking lot after seeing that it was already almost a quarter past 5. To my surprise David was waiting there with my order and it was even better than i could have hoped. My girlfriend and her mom will be very happy and so was I. Thank you David.
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Melanie Morales
HORRIBLE dont ever contact this edible arrangement! Horrible with delivers and manager ANGELA and RACHEL are horrible. Rude and dont care about their customers. They deliver at whatever time they want and if they dont feel like doing more deliveries they wait to do it the next day. Save yourself the trouble and go else where. The arrangement isnt even that cute.
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Chip Hyde
It was good - but the flowers I sent actually were pineapples. We love to eat roses - I thought it was a edible arrangement. Shoulda maybe consider name change to "Fruit sticks"?
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A Private User
Thank you for the quality service you have offered me when I had some items to be returned. You showed me what a real quality is when it comes to customer service.
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Jose Burgos
0 stars because i made my order in february 8 and said delivery before 4pm and never arrived until 6pm .... bad experience
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Lauren Mayfield
The company I work at received an arrangement for sales. It was yummy.
JA
Jasmine jones-burns
The owner is very rude.