Category: | Florist |
Address: | 17390 Preston Rd, Dallas, TX 75252, USA |
Phone: | +1 800-662-6456 |
Site: | marcopoloflorist.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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A Private User
****Horrible Customer Service supporting online prices!! I placed an order today 01/30/12 for Valentines Day to plan ahead making sure my love one is taken care of. Placed an order for a dozen roses at the web-site advertised price of $69.99 with $10 charge for delivery. I get a call from Marco Polo Florist telling me they cant honor their prices because they charge more and now its $99.99 for a dozen roses. I select the arrangement because of the price since other selections were marked higher for Valentine’s Day. They offered me $10% discount....... Very deceptive!!!
MA
Marjorie Heston
My grandson surprised with me a last-minute prom date for tomorrow, and I was concerned about getting a corsage ordered. I went to this location, and was helped by Faye. She was very kind and understanding of my situation, and helped me make sure the colors I picked would match the dress. They will have it ready for me to pick up tomorrow. I appreciate their attention to detail, and cant wait to see the final product.
MI
Mike Krohn
I called late in the afternoon from 800 miles away. I asked for a particular arrangement with specific flowers and otherwise no real guidance. This was important as it was going to a very sick relative on her birthday...Home Run!! She sent a photo of the arrangement which had arrived maybe an hour later. Fantastic job!! Means a lot to me and my family. Thank You, Marco Polo.
CH
Chris Cheng
I used this florist to order some flower for my girlfriend recently and all I can say is that I was very impressed with the level of service Marco Polo Florist provided me. The flowers were delivered at the time requested and my girlfriend absolutely loved the design of the flowers. I will be choosing this place again, they wont disappoint!
WI
William Berg
Long time customer, never a poor experience with this business. I enjoy gardening and plants and they keep a diverse collection of indoor plants, and have occasionally ordered specialty varieties for me. Very knowledgeable and social group.
KA
Kaitlyn Smith
Very friendly staff! Super helpful helpful and informative. All of their arrangements are beautiful and the store is just lovely! Ive included some photos they let me take!
AL
Alicia Orendain
Very professional, spent time helping me design an arrangement over the phone, never rushed me, delivered a beautiful arrangement promptly same day. Will use again!!
JE
Jennifer Schutze
Unique, fresh flowers. The staff listened and put together an arrangement that was modern and classic, which was what I was trying to achieve. Loved it!!
KA
Katy Carpenter
Stopped in to grab a quick client gift before lunch. Very pretty arrangements ready to go. Great experience, thanks ladies!
BR
Brandon Heyde
Awesome customer service and a great bouquet of flowers!!! Thank you, I will definitively be using Marco Polo again!
AR
Araceli Campos
HORRIBLE customer service. Rep made me feel like I was a total inconvenience to her. Very disappointed.
DO
Don Womble
Love the shop and love the flowers. Thanks Catherine!
KE
Kevin Arceo
Excellent Service, Friendly Folks...
DE
Denny Denton
good service. friendly staff