Category: | Cell Phone Store |
Address: | 6634 Binz-Engleman Rd #102, Converse, TX 78109, USA |
Phone: | +1 210-442-8122 |
Site: | metropcs.com |
Rating: | 4.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
MI
Michelle Bustamante
It would be nice if they would pick up the phone if they have a number for that you cannot even contact anybody or speak to anyone ridiculous I had the phone one day and it got locked up with a virus my friend did a factory hard reset on it and therefore I lost my new Google account number there was nothing they could do for me a refund me or otherwise Plus that day that I went. After dropping off the phone and then tell me if they could do nothing for me I asked the girl to please close my automatic payment account I saw her do something on the computer but apparently they still withdrew $60 out of my account which has yet to be refunded this was several months ago now I have a locked phone that I can do nothing with nor can I get any of my pictures or videos the girl Monica very helpful her boss on the other hand very short with me and not concerned about my dilemma at all
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Super Man
Brittany Sizemore >>>>>>>>>> i think you are a racist talking like that for some one without any info , my name is jason smith and these people transfered all my info from my old phone which was broken and they were so helpful transfering my contacts , pictures and etc AND THEY DID NOT CHARGE ME LIKE OTHERS DO everything was a great experience and i recommend this store since its a very clean store and it smells beautiful and we left happily ever after thankyou guys i am sorry i dont remember your names but y`ll will always be in my prayers , do not get mislead by people like brittany maybe she wanted something for free and did`t get it , i strongly recomend this location for metro pcs and i live right in the neighboorhood on mustang canyon 78244
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Brittany Sizemore
Terrible customer service. Went in to ask a question and the indian man who refused to tell me his name said he had no idea what was wrong. I proceeded to ask if he could look at it and he shut my phone off and said he had no idea and then started getting loud with me. Told me hes not giving any "free handouts" and i might as well get out of his store. Lol. All in all, terrible terrible service. Went to the one in woodlake plaza and the girl was the nicest one ever and helped me with my problem that was just a wifi issue. I would never recomend this store to anyone
ED
Edward Finex
I went to MetroPCS on FM 78, and they wouldnt help me with my warrenty. My phone was completely screwed up and nothing would work. I went here to Binz engleman MetroPCS and Romeo saved my life. He helped me with warranty and quickly got me a new phone, and transfered me to a UNLIMITED DATA for no cost. Also, magically he was able to transfer all my pics and contacts to the new phone within minutes, thanks ... And FM 78 wanted to sell me a new phone. And I got everything done of zero dollars Romeo you the man
GE
Gerrytoe Gardnet
The best fast friendly service I have ever had ever the girls were great especially Ashley who I meet during breakfast the previous morning saw the trouble I was having with my phone and explained an offer that I thought was to good to be true so decided to just to go and see and boy was I glad I did everything she said was true got a great phone and price just as she quoted and even set up my Bluetooth for me its good its honest nice people left Im a lifetime customer thanks Ashley.
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Victoria Brown
I went the to get a new phone n i was greeted by a lady named Monica very nice lady store was clean she was very helpful n took the time to explain the plans n showed me the phones un like some other metro pcs places i have gone to i was very pleased n will be bringing my family here to get service here thank u Monica for making me comfortable we need more people like u well be back to see u again n get other phone line n to her boss she is a good working lady
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lonnie Cole
They were awesome help me with the international calling and help me to get a good phones with great features and more storage and help me to transfer all my information Awesome service romeo and jasmine
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Sarah Teats
I had cricket . Bad service Jasmine swapeed me to metro pcs and gave me Samsung j7 free free free .. thank goodness and th Romeo and Jasmine
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Shawn Lakh
Very convenient location, the girl that worked there is really sweet and gave me a great deal. Thanks Monica
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Kristol Govan
The ladies here are amazing! They brighten my day and had better deals then anyone in TOWN!
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Sathena Solomon
I had an awesome experience at this location. Monica took care of all our phone needs!!
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Jazmon Wilson
Romeo and Jazzmine lower my phone bill taking $42 off !! Thanks excellent service.
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Joel Portillo
Changed my plan to unlimited and save me a lot of money thanks Romeo and Jasmine
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Matthew Perry
Romeo and Jasmin saved me a lot of money and werd very nice a and helpful...
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Joe Romo
Excellent service I didnt buy anything but they helped me God bless y all
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James Keene
Best service ever akin was very helpful tell all my friends
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Shamar Watkins
Monica is the best!!! Go see her for all your phone needs!!
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Buffe McMurry
Excellent service, thank you romeo and jasmine.
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Jeannette Rico
Great customer service
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Bobby Hernandez
BEST SALES ASSOCIATES
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Quentin Brown
Great