Category: | Supermarket |
Address: | 15544 Old Hickory Blvd, Nashville, TN 37211, USA |
Phone: | +1 615-331-4912 |
Site: | publix.com |
Rating: | 4.1 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
A
A Private User
I ordered a white cake w/butter cream icing for my sons 13th birthday. I picked the cake up to take to the restaurant. Once we cut the cake which looked nice but the taste is what caught me and my family off guard. It tasted like whipped icing not butter cream. I contacted the bakery the next day and spoke with Kathy who was nice and calm she stated that the previous way (which I loved) was the wrong way and that the cake ordered indeed has butter cream icing. She stated there had been previous calls with the same inquiry regarding the icing and even some employees had assumed the same thing. So what does that tell you when other fellow employees assume what I assumed hmm. Basically, it was very disappointing to had ordered a cake and expecting to taste one way and it turns out to have a "whipped" taste. If you are going to change a process on how you make something alert the patron at time of ordering so they can at least taste it and decide from there whether to buy it or not. I will never order from there again. I will just stick to the wrong way and just quit being cheap and order from a REAL bakery.
LU
luis taboada
My family was overjoyed when this Publix opened years ago. We had previously lived in Florida and missed the great shopping experience that Publix offers. I have seen this store go down in quality in the past few years. Every time I go I see it get a little dirtier and more cluttered. Grocery and customer service clerks fail to acknowledge the customer and do not look very professional (i.e. clean shave, dress pants, shined shoes, etc. - these should be standard for Publix). I will continue to shop at a Publix store for as long as I live in the south east region. I just hope that this store location (the closest to my house) will get its act together and put the companys core values into active practice.
SP
Sponge Bob
I applied for a job at this location. Went in, asked for an application, came back the next day for an interview. Long story short, theyre full of it. Told me I was hired and that they would call me back later that day. Never got a call back and ended up calling them the next day only for them to tell me to "hold on" because they were still doing interviews. Dont lie to someone and say theyre hired if you have no intentions of hiring them. Youre wasting both mine and your time. If youre looking for a job, dont even waste your time applying at this Publix
JE
Jennifer W
Overpriced and no selection! They never have anything I actually need, never have enough in stock, slow as mud, and their self checkout machines are a hassle. I have a better experience at Kroger for half the cost and faster lines. And I cant tell you all how many times Ive come there and there are rotting citrus fruits. How they can think thats okay is ridiculous, I dont understand why their reviews are high.
MR
Mr. Porky
Interesting: my review disappeared, so I will write another. This location, like a lot of Publix locations, has terrible, rotting produce. Rotten, bad garlic, onions, apples, strawberries, etc. Customer service is good, and the selection is diverse and broad. The produce, though... yuck. Seriously needs some work, because how can you cook anything when a lot of the produce is rotten.
MI
Michelle Allen
Publix at Nippers Corner. The employees are super friendly and the fruit section used to have the rudest employees but have now brought in a gentleman that is wonderful. When he sees me he knows I love Watermelon and immediately offers to cut one for me. A service they provide for free. The prices I think are a little more expensive but worth ir for their fruit department.
LE
Leeann Hewlett
Not up to Florida Publix standards. Service, particularly at the deli/sub station is horrible. Prices are higher than Kroger. This former Florida girl (Publix is the only acceptable Florida grocery store) has officially become a Kroger convert. Though when I visit Florida I head straight to the Publix sub counter for a great quality sub with friendly service.
SH
Shaun Stallings
The staff here act like real people. The Publix phone app makes grocery lists and shopping a breeze. The aisles and bathrooms are always clean. Free coffee and samples when they have cooking demos. They recycle bags and egg cartons. Shopping is a pleasure.
AN
Andie Lynne
I went there to get a money order and their machine had an issue. They were very sweet and very friendly. Anthony, the manager did everything in his power to fix the issue including making sure I left there with a money order no matter what.
DA
David Burns
Amazing, friendly staff. High quality products. Great BOGO deals. Customer service went out of their way to compensate for a failed product and made me want to come here even more. Simply a superior shopping experience! Yay Publix!
AL
Alpakkas Arriz
Amazing customer service representative. ALEX, helped me to find the best avocados and my guacamole came out great tonight. Great customer service experience!!! Thank you Alex, thank you Publix!!!!!! Susana Arriz
AN
Andrew Schleicher
Publix has a well deserved reputation as a place with friendly service. They often have a good selection of ready-made salads and soups as well as rotisserie chicken. The pharmacy is also good.
KA
karen fascio
The store overall was ok. Pharmacy was good. But someone there in the freezer section is not doing their job when what I bought tasted like freezer... Very disappointed for a publix...
RA
Raven Antonia-Marie
Publix has always been a clean and well established grocery store. I was so thrilled when they came to TN as I am from Florida and was the store I always shopped at.
ME
Melissa Brashear
Loved the salad section. The meat area didnt have much to pick from on the already made meats. Usually there is a lot. But Ill still come back for there meats.
LI
Lizzy Marie
This Publix was good, it just didnt have a lot of the produce I needed while there. It may have just been the timing, however. It was a Monday morning.
AN
Angela Harrison
Outstanding customer service!! Excellent selections and many options. Wonderful environment. Im glad I finally shopped at Publix.
RI
Rivrhuntr
Great customer service. Not a big Publics, but the employees are always very helpful and friendly.
JO
Joan Stafford
This store always provides the best customer service. It is such a pleasure shopping here.
AD
Adam Thrasher
Would give them 5 stars if they didnt let people write checks in the express lane! FAIL
NO
Noah Henscheid
Decent selection, but produce seemed to be lacking. Prices could be more competitive.
BE
Ben Gordon
Good mid sized Publix. Friendly staff, good selection and good location.
JO
Jocelyn T. Watson
Pleasant atmosphere. Clean store. Friendly and helpful employees
HE
Heather Tucker
I love Publix. They have the best meat department in town.
LU
Lucija Tomas
I love our Publix, its very clean and employees are great
JI
Jim Roberts
Always help you have a wonderful shopping experience
DA
Daniel Wooden
Great service good selection but pretty expensive.
CO
Courtney Cox
I love publix I can always find good quality food.
MI
Miranda Nelson
Found what would work but, not what we wanted!!
MA
Matt Poston
Very clean, quick checkout, and excellent deli.
CH
Chris R
Best customer service of any grocery store.
AL
Albert T. Spaw
Excellent service and friendly staff members
MI
Mitchell Steele
Parking is not super easy. Very nice store!
IV
Ivette Lopez
Delicious cakes and great customer service
BR
Bryan Brown
Great service. Good selection of items.
AN
Angela Grimes
Always helpful, friendly and courteous
LO
Lora Shouse
Everyone there is always very nice.
KI
Kirollos Hanna
Great customer service
JU
Juan Rodríguez Moscoso
Great store. Love it.
BE
Ben Johnson
Great grocery store
YA
Yasser Fathi
Very good products
DO
Don Brown
Very good