Cumberland Transit

Category:	Outdoor Sports Store
Address:	2807 West End Ave, Nashville, TN 37203, USA
Phone:	+1 615-321-4069
Site:	cumberlandtransit.com
Rating:	4.2
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM

Location

Photos 100

Reviews 13

H Vandagriff

Back in the olden days, this shop was amazing. The owners dog hung out, the people who worked there were friendly, understanding, and personable. On my last trip there, I was going to buy a nano puff jacket, a gregory pack, a down sleeping bag, and three nano vests for Christmas gifts. All I had with me was non-printed checks on a new account. They wouldnt take them (which is their right and all), and looked at me like I was trying to steal from them the whole time I was there. The employee who followed me around was not helpful, nor did they leave me alone when I said I was just looking. I wanted very much to buy local, because my experience with CT in the past had been so awesome - I have always bought my Merrells and my down jackets there. Unfortunately, this last trip was so unpleasant I wont be going back, and theyve alienated one of their biggest fans, if not a regular seasonal customer. It really astounds me because I was going to drop some serious cash on them. Oh well. YMMV

Jack McClure

I moved to Nashville a couple of years ago and was fortunate enough to find Cumberland Transit by accident while looking for ENOS gear online. I have spent hours in this store looking at camping gear, hammocks, bicycles and kayaks. They even have Two Brothers coffee and tea accessible from inside the store! Be sure and check out the sili pints.. I now own four. The staff has always been very helpful and patient. Im a very tedious shopper when purchasing outdoor gear and the staff was terrific! I recently spent two days going over every aspect of kayaks. Ronnie was outstanding; he gave lots of info and shared insight about local places to use them. We love our kayaks, our hammock systems, and our camping gear and Ill be getting some bikes from them in the next year. I couldnt ask for a better store experience.... Thanks Jason and everyone there!

Geo Vanni

Simply go to REI in Brentwood or GranFondo in Belle Meade. Cumberland Transit used to be a good place, however, things do change. And they changed to the bad side... I went there last time to get my bike fixed. I got an appointment 2 weeks in advance telling them I can come only that day, then, on the day of appointment, inside the store I was told that it was not the day they told me to come, but 2 days later. It was so shockingly surprising when I asked them 3 times to make sure I heard everything correct while I was making a note on the calendar of my smartphone to remind me about the appointment... And when I came to the store exactly at the time they wanted me to be there my appointment became huge disappointment. Dear friends and bikers if your time is precious and if you want a good service seek it from other place.

A Private User

I have been a customer of Cumberland Transit for the last 4 years. I frequently bring my bike in for maintenance and part upgrades/replacements. The service ranges from adequate to downright terrible. The attitude of the mechanics is very poor, and they often seem like they would rather be doing something else and that working on a bike is somehow beneath them. I have gotten my bike back with terrible adjustments, poorly executed replacements, and glaring inadequacies. This cannot be due to rushing the job however because I have never had anything completed in less than a week. Do not go here for bike maintenance unless you want to spend hours troubleshooting due to poor workmanship. I will never go here again and advise you to do the same. There are better options in Nashville.

Jerial Woodall

Well the first time I had a very good experience from "Neal", and can honestly say he helped me. I was having some riding issues with my road bike, "pain" in all the wrong places. Neal was very helpful and knowledgeable and didnt try to sell me on something I didnt need. But ... the saddle adjustment worked lose on a ride and I called Neal and was very disappointed that he seemed uninterested in helping me to get the orginal settings back on my saddle. So now after paying the adjustment I am back to square one; it appears they got may money for the adjustment but didnt want to stand behind it. Oh well

Fred Friton

I only shop on the bicycle side and my experience has been perfect thus far. The staff is friendly, knowledgeable and fast. Bicycle repairs are reasonably priced and they will work you in if the repair is minor. If it is major and during the biking season then God help you because you will not see your bike for a while. Its not that they are slow. It is because they do good work and I think everyone in Nashville brings their bikes there. The prices are a little bit higher when not on sale but still worth the service.

A Private User

Questionable advice on climbing equipment. I was told over the phone that they had the product I needed. When I got there, turned out they didnt have it, and the guy tried to sell me a product that is 1/3 the strength of what I was looking for. My understanding is that using the product this guy recommended in the situation I described to him is not advised by the makers of climbing equipment because it is UNSAFE. If you are looking for advice on equipment that your life depends on, go elsewhere.

Michael White

I use CT for their bike shop and the guys there are awesome. I bought my Trek Emonda from Chris and he and Kevin have helped me find the perfect fit. I also have had several repairs performed there, and they have gone above and beyond my expectations. Colin builds a perfect bike and if he cant fix your bike, probably no one can. They are unbelievably reasonably priced. Ill continue to use them!

Kenneth Thomas

The staff here is great and generally very knowledgeable, given that it is a bike shop that serves Vanderbilt, meaning, I have seen undergrads come here to have the air filled on their bikes. The service component is 100% professional and online with all the major distributors, not a grunge shop. Several times they have located very specially parts for custom-made equipment.

Moses Yao

Worst place ever. I called them to make sure they had the bike wheel I needed, and they put me on hold for several minutes to check their inventory and said they had it. When I got their they said no one answered that phone call and they dont have that wheel, and suggested I leave the bike to them so they can order the wheel for me. Disgusting.

A Private User

Wonderful store! The knowledgable and friendly staff keeps me coming back to Cumberland Transit. Theyve helped me outfit for hiking/camping trips for the last three years. I can and do count on their good advice. I hope to find a store like Cumberland Transit where ever I live after finishing school in Nashville.

David Herren

Cumberland Transit gave me an awesome buying experience when I bought my first high-end road bike. The staff was very knowledgeable and sold me the bike I needed. They answered all my questions and were very pleasant. Ill buy all my biking equipment from Cumberland Transit!

Aaron Hendrickson

I am one of the few native Nashvillians and a longtime customer of Cumberland Transit. This place is great and its been fun to see it grow and change with the times. They seem to really care about their customer and enjoy what they do.